Employee Relations Food Safety
Resume:
PRISCILLA MYERSCOUGH
*** ***** ** #**** **********, TX 75165
*******@*****.***
SUMMARY
Dynamic bilingual leader, strategic planner with extensive experience in Distribution/Logistics, Risk Management, Human Resources, Lean Six Sigma, and Retail Store Operations.
Operations Manager
UNFI-May 2017 to Present
May 2017 to Present Responsible for leading 11 supervisors and 150 hourly employees in all shipping operations, warehouse safety, pest control, asset stewardship, cost control, achieving KPI's to include Warehouse Thru Put, cost/case, cube, on time delivery, regulatory compliance, servicing stores in Texas, Louisiana, Oklahoma Arkansas, and Mississippi.
Randalls Food Markets Inc. - 1985 to May 2017
Warehouse Manager
November 2015 to May 2017 Responsible for leading supervisors and staff in all shipping, receiving, inventory control, food safety, warehouse safety, pest control, asset stewardship, cost control, achieving KPI's to include Thru Put, cost/case, cube utilization, on time delivery, regulatory compliance, servicing stores in Houston, Austin, and Louisiana. Project Lead for 19 store integration from 3 PL to in-house distribution center and in-house systems to include creating order writing schedules for stores, delivery schedules for distribution center, cross dock programs, outbound load designs, warehouse layout, item validation and designation, procurement integration.
Warehouse Operations Superintendent
November 2012 to November 2015 Responsible for tracking/trending of all distribution and trucking department operating budgets, and KPI's against goals for the Texas Division, Lean Champion for Texas. Lead team in all Lean/Six Sigma activities including PDCA, Root Cause Analysis, Value Stream Mapping, Process Improvements, Process Failure Mode Analysis, to eliminate all forms of waste, Kaizens in Houston and Dallas, audits, back up support for System Administrator.
Warehouse Operations Supervisor
June 2010 to November 2012 Responsible for leading staff and responsible for all aspects of shipping, receiving operations for perishable/frozen warehouses including but not limited to SOX compliance, all regulatory compliance for Food Safety, Safety, and Environmental as it pertains to grocery industry while utilizing Lean Distribution Process Improvement tools (VSM, RCA, 5S, FMEA, Waste Walks) 9 M in Sales & 13 M operating budget servicing 47 stores Houston/Austin areas
Human Resources Generalist
September 2000 to June 2010 Responsible for all aspects of human resources including but not limited to union avoidance, employee relations, investigations, benefits, training, payroll, records, and other HR functions at the distribution center. Engaged in all and responsible for some areas of safety health and environmental functions at the distribution center. Knowledgeable in D.O.T. regulations. Experienced with OSHA, FDA, and EPA inspections and regulations pursuant to the distribution center. Strong Facilitation skills. Certified Facilitator for management training courses: Managing Diversity, Front Line leadership, Achieving Management Excellence.
Risk Management Specialist
October 1999 to September 2000 Responsible for facilitation of safety programs including Safety Champions for retail and distribution centers. Responsible for upkeep of MSDS information for all retail stores and the Randalls distribution center. Responsible for issuing and keeping track of monthly safety inspections for retail stores. Coordinate roll-out of personal protective equipment and safety tools. Responsible for compiling safety related supplies for Grand Opening Stores. Experienced with food safety programs from Safeway. Experienced with regulations regarding Weights and Measures. Experienced company representative trusted to meet with OSHA in retail stores and distribution center environment. Responsible for training district safety coordinators in the Houston area for retail stores and distribution center, Ability to analyze data from injury claims from customers and associates and present information in the form of charts and graphs in order to reduce claims. Responsible for maintaining PSM for distribution center. Responsible for writing emergency response plan for PSM/RMP for distribution center. HAZMAT trained and certified, Incident Commander trained and certified. Knowledgeable about OSHA and EPA regulations as they relate to retail and ammonia refrigeration. Responsible for responses to government agencies including FDA, OSHA, EPA, USDA, TCEQ.
HR/Safety Training Specialist for Distribution Center
February 1999 to October 1999 Responsible for staffing distribution center. Created safety training program for new hires. Responsible for orientations for new hires. Provided safety training in both English and Spanish. Coordinated efforts to comply with Federal Regulations OSHA, EPA with regards to ammonia refrigeration. Coordinated all CPR/First Aid Classes for distribution center. Facilitated accident prevention training to frontline managers.
Compensation Analyst
November 1997 to February 1999 Coordinate and perform compensation and benefits surveys. Facilitate the bonus program throughout the company (all divisions, all markets, all levels), ensuring accuracy in quarterly bonus and annual bonus payments. Compile bonus budget for fiscal year. Provide weekly reports of headcount to senior vice presidents (including a breakdown of costs in internal labor, temporary labor, and contract labor).
In-Store Personnel Representative (HR Representative)
September 1996 to November 1997 Managed personnel issues for assigned store locations. Handled recruiting, staffing, orientation, and training of new associates. Developed potential management candidates. Maintained good employee relations. Maintained personnel files and accuracy of payroll. Promoted teamwork for all associates from management to part-time personnel. Addressed employee issues from management level to part-time hourly level, including OSHA, safety, discrimination, sexual harassment issues). Assisted with the staffing for the grand openings of store locations.
Randalls Retail Store Experience
March 1985 to March 1994 Assistant Store Manager and held various positions in various Randalls stores in Houston. Prepared operating reports. Posted sales. Verified employee timecards and ensured accurate payroll. Balanced all monies going in and out of the store. Handled day to day operations at 20 different Randalls stores.
EDUCATION
Sam Houston State University, North Harris Community College, University of Houston, and Houston Community College, 1 year short of bachelor's degree.
SPECIAL SKILLS/ACCOMPLISHMENTS
Able to speak, read, and write in Spanish
Certified Diversity Facilitator, Certified AME Facilitator
Exceptional skills in Microsoft Excel Word and PowerPoint
Certified Frontline Leadership Facilitator (Zenger Miller)
WMS EXCEED 2000, CAMS/Prospero
HACCP Certification - SEAFOOD HACCP ALLIANCE & ASSOCIATION OF FOOD AND DRUG OFFICIALS 3523-06413-38228
Lean/Six Sigma Yellow Belt
Manhattan Warehouse Management System (2012 and 2017 versions)
Operational Excellence Award - Safeway
Contact this candidate