Sourcing Manager Print

MANAGEMENT PROFESSIONAL

EXECUTIVE LEADERSHIP DRIVING ORGANIZATIONAL SUCCESS BUSINESS STRATEGIST

Accomplished and solutions-driven management professional with 20+ years of exceptional experience in financial growth, budgetary expectations, business goals, and customer satisfaction. Effective in establishing client relationships based on creating an environment of mutual trust and working to solve the client’s needs. Innovative leader versed in strategic planning and execution of business incentives. Visionary leadership and talent for evaluating organizational needs and identifying areas for improvement. Developed and executed action plans that drove overall operational efficiency while reducing costs and raising revenue and profitability. Adept in building relationships at all levels of the organization, in mentoring, training and guiding team members through process change delivery with measurable results.

SKILLS & EXPERTISE

Business Development

Process Improvement

Cross Collaboration

Cost Analysis

Budget Oversight

Target Achievement

Revenue Growth

Technical Proficiency

Skilled Negotiation

Quality Assurance

Strategic Planning

Customer Service

Product Development

Product Knowledge

Strong Communicator

Promotional Material

Vendor Management

Inventory Control

PROFESSIONAL EXPERIENCE

PRODUCTION MANAGER

HH GLOBAL, PITTSBURGH, PA 12/2020 – 09/2020

Managed print runs for national retailers from start to completion assuring quality of work and timely delivery within a budget of $10 million.

Organized and coordinated with department management in all areas to decrease overall printing costs by 20% through streamlining efficiencies and targeting premium products and services.

Developed and maintained relationships with numerous clients to exceed expectations, determine future needs to grow and develop continued business resulting in 95 % YoY retention of corporate clients.

Effectively ensure goals and objectives of the production were accomplished within prescribed timeframe, partnering with managers assuring a minimum of 97 % quality assurance results monthly.

Mentored and coached established employees, guiding their talent to produce an astonishing amount of growth and knowledge while hiring other talents accordingly.

Resolved high-level customer service issues and improved future customer service processes, leading to a 97% increase in consumer satisfaction.

Implemented and defined new production and marketing procedures to continue integrity of established standard operating procedures, aligning with annual sales initiatives.

PURCHASING MANAGER

OLD TRAIL PRINTING CO, COLUMBUS, OH 03/2018-12/2019

Spearheaded evaluation of strategic customer investment and growth plans; Promoted from Fulfillment Management to Purchasing Manager in less than 6 months

Supervised all aspects of purchasing, strategic planning, supplier selection, scheduling, sourcing, cost reduction and value analysis initiatives. Utilized skilled negotiation tactics with suppliers, leading to a cost savings of $60,000 annually.

Effectively communicated with vendors to establish and maintain relationships as well as ensure the availability of goods for item needs throughout business departments.

Consistently generated new business through multiple sales lead sources and strategically negotiated inventory agreements, resulting in 10% cost savings.

Analyzed pricing proposals for all purchased material, outside labor, and specifications for each project. Implemented cost-saving alternatives approaches for printing projects.

FULFILLMENT MANAGER

OLD TRAIL PRINTING CO, COLUMBUS, OH 11/2017-03/2018

Organized the day-to-day operations and quality control of fulfillment house and in-house system including labels, invoices and renewals, reporting, data imports, and data processing of $10 million units annually.

Optimized revenue by 45% YoY by evaluating market fluctuations at both regional and national level, overall expanding growth of sales.

Hired, trained, and supervised working staff, developing strategic plans to increase profitability of sales process, account retention, satisfaction.

Partnered with multiple departments such as support and production, proving the voice of customers, identifying issues and generating solutions to dissolve dissatisfaction.

Led personnel to achieve annual sales goals by developing, implementing sales and marketing strategies to align with annual sales initiatives.

Integral member in the redeveloping of standard operating procedures for packing, transit and order fulfillment prior to projects launch assuring quality throughout the processing.

PRINT SOURCING COORDINATOR

MERRILL COMMUNICATIONS, GROVE CITY, OH 05/2006-10/2017

Pioneered logistical assessments utilizing the supplier development process by providing analytical expertise to control delivery and inventory levels, successfully decreasing print production schedules from 2 weeks to 4 days in total.

Established business relations with high quality print organizations, along with other locations to maximize company’s presence and relationships to save a minimum of 20% annually.

Entrusted as primary contact for entire Purchasing office during peak sales period, saving one client over $100K annually, and another client a minimum of 25% on a major print project.

Formulated and orchestrated a custom estimate system ensuring 95% fewer errors placing estimates, more efficiency, and significant savings.

Negotiated all pricing to meet budget guidelines, maintained vendor relations and sourced new partners boosting profitability by 25%.

Supervised multiple multi-million-dollar printing projects simultaneously ensuring quality standards and delivery schedules are met with minimal or zero over runs.

PREVIOUS EMPLOYMENT

Sr Account Services Representative Merrill Communications, Pittsburgh, PA

Production Coordinator & Customer Service First Impression Printing Company, Pittsburgh, PA

Lake Colorgraphics, Madison, WI

EDUCATION & TRAINING

Bachelor of Science California University of PA, California, PA

Print Color Management, Color Controls and Printing Process Standards, Advanced Electronic Scanning

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