Office Officer
Resume:
SUPRISE NTLATLENG
Pretoria, 0182
adifnb@r.postjobfree.com
PERSONAL DETAILS
Date of Birth:1975/01/01
ID number: 750**********
Nationality: South African
SKILLS COMPUTER SKILLS.
Proficient in Microsoft Windows and Microsoft Office Packages Knowledge of Adobe acrobat software
LEADERSHIP SKILL.
Gained through more than 4 years of working in a customer centric environment, which entails effectively using resources, managing and leading people and satisfying customers.
WRITTEN AND VERBAL COMMUNICATION.
● Demonstrated through report writing as well as drafts of communiqués at the department.
● Verbal and presentation skill acquired when dealing with different matters of the section.
● Empathetic communication and listening skills acquired through diverse cultural engagement
OTHER SKILLS
● Etiquette skills acquired and ability to deal with different people in the permitting section.
● Sense of duty and respect for multi cultural.
● Ability to transfer and share skills with partners and team members
● Proactive “forward thinking” approaches, embracing principles of Ubuntu and Batho Pele.
● EXPERIENCE.
Department of Home Affairs, Cape Town - Civics Services Supervisor November 2015- July 2018.
● Supervising six officials working at Modernization. Dealing with the clients on daily basis applying for Smart ID, passports and Travel documents for foreign nationals.
● Contacting the Head Office with regards to the clients pending applications such as Manual fingerprints verification, Flimsy attachments and other Smart ID and passport related queries.
● Advising the customers on all the services rendered and what documents are needed to apply.
● Verifying the customer’s details on NPR to confirm if they don’t have any ID duplicates or any other issues that might affect their application or delay it before lodging any application.
● Assisting with overrides in the section collection.
● Interpreting and applying directives and Civic services policies and Acts
● •Assist in verifying the cashiers before submitting the money to finance section.
● • Liaising with the Human Resources section with regards to the leave forms.
● Working hand in hand with Provisioning and Supply Chain for stationery and getting stock for resources to assist with Service Department of Home Affairs, Cape Town - Chief Administrative Clerk
January 2012- November 2015
● Part of office management, responsible for service delivery within the permitting section.
● Interpreting and applying directives and policies
● • Managing a team of 5 officials.
Department of Home Affairs, Cape Town- Senior Immigration Officer September 2008- January 2012
● Responsible for verification of passports and other travelling documents for people arriving
● and departing the Republic.
● •Arresting illegal foreigners at Cape Town International Airport and those with fraudulent documents and visas.
● •Conduct clearance of travellers and signing in of crew members on arrival and departures.
● •Clear out conveyers upon arrival and before departures
● • Ensure effective process og undesirable and prohibited persons
● • Ensure effective processing of stowaways
● • Ensure that conveyors who contravene the Immigration Act are issued with prescribed
administrative fines
● National Department of Health-Senior Administrative Clerk
● Jan 2006 to July 2008:
● Working as a filing clerk
● Taking minutes, responsible for procurement.
● Arranging meeting and travelling arrangements for the unit
● Writing memos.
● Assisting the Administration Officer with financial matters and assisting with ordering stationary and other supply chain matters using Logis system.
● Answering telephone.
EDUCATION
2020-Diploma in Psychology, Online Academies
2019- Learntefl Tefl certificate
2016- Operations Management Training,Learning Academy
2014-2014 Emerging Management Development
Programme-Palama and University of Fort Hare
2008-2008 South African National Academy of Intelligence
(S.A.N.A.I)
2006-2006 Execuprime Finance and Public Finance
Management Act
1994- 1999 BA, University of Western Cape
1993-1993 Hava Tech Management & Technology Institute
1991- Matriculation, Ngaka Maseko High
REFERENCES
Mr Bongani Ndimande
Department of Home Affairs, Voortrekker Road, Bellville, Cape Town, Ph: 021***-****
Email address:adifnb@r.postjobfree.com
Mr Matseliso Khantsi
Department of Health
Ph: 012***-**** o Email
address:m.khantsi:doh.gov.za
Ms Bongiwe Sakawuli
Department of Home Affairs,56 Barrack Street, Cape Town Town,Ph:021*******/066478400
Email address:adifnb@r.postjobfree.com
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