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Marketing, Customer Service

Location:
Erie, PA
Posted:
December 07, 2020

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Resume:

Manuel Santamaria

*** ********** ****** *** ****, Erie, PA 16541

adifld@r.postjobfree.com 1+ 304-***-****

EDUCATION

Gannon University, Erie PA December 2020

Bachelor of Science in Business Administration

Concentration in Sport Management and Marketing

Current GPA: 3.20

RELEVANT WORK EXPERIENCE

Gannon University, Erie PA August 2020 – Present

Recreation & Wellness Center Building Supervisor

Supervise all building activities and enforce building policies and procedures while providing good customer service

Think critically and solve problems involving patrons’ memberships and other building activities Y-D Red Sox Baseball Club, South Yarmouth, MA May 2020 – August 2020 Game Operations Intern

Performed research on former and current professional baseball players that played for the Y-D Red Sox in the Cape Cod Summer League

Built a data base of videos and articles for each player to use on social media for marketing purposes Erie SeaWolves AA Baseball Club, Erie, PA April 2019 – August 2019 Clubhouse Relations Intern

Coordinated and managed practice space for home and visiting teams for the 2019 season

Supervised game-day operations, including organizing team guest lists with the ticket office and managing apparel and equipment

ADDITIONAL WORK EXPERIENCE

Gannon University, Erie, PA June 2018 – June 2019

Student Assistant, Morosky College of Health Professions and Sciences

Sorted and filed confidential student information

Managed student data (grades, enrollment, etc.) in Excel SKILLS

Fluent in both English and Spanish

Proficient in Microsoft Office and various social media platforms VOLUNTEER EXPERIENCE

MLB All-Star Game Green Team July 2019

Provided customer service for fans while spreading awareness of the MLB Green team program Erie Otters December 2018

Assisted at an Erie Otters hockey game providing event entertainment and game day operations Elkins High School February 2017

Administered a baseball clinic for 25 high school students



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