Cayla Herod

**** ********** *** *******, ** ***40

Cell: 419-***-****

E-Mail: adifjs@r.postjobfree.com

Summary of Qualifications

Highly motivated, goal oriented, have skills in Microsoft Office, applicant tracking systems, communication, leadership, scheduling and training. Looking to move back into the business career path with a company where I can advance in my role. Proven strong interpersonal skills, strategic planning and maintaining strong customer relationships.

Skills

Right Thing Recruit ATS

Workday ATS

Proficient in Microsoft Office

Daxko

RM

Success Factors ATS

Education

The University of Findlay

Bachelors of Science in Business Management

Arcadia High School

Diploma May 2010

Work Experience:

Frickers (Mar. 2010-Mar. 2014)

(Jan 2017 – Present)

Server/Hostess

Have the responsibility of handling money in a cash drawer

Serving helps make me more self-motivated to keep up in a fast pace environment

In charge of training new hostesses and servers because of my ability to teach and because of the trust my supervisors have in me

Have the responsibility of maintaining a professional manner to the customers and my co-workers even when I am in stressful situations

ADP RPO (Apr. 2019 – Feb. 2020)

Client Relationship Manager

Partnered with Hershey to assist in working closely with hiring managers to seek talent for production operator roles while maintaining the client relationship. Worked through Excel daily and an applicant tracking system to see candidates through the entire application process all the way up to hire.

ADP RPO (Apr. 2019 – Aug. 2019)

Client Relationship Manager

Partnered with Pepsi Co to assist and worked closely with hiring managers to seek talent for merchandiser, delivery drivers and mechanics roles while maintaining the client relationship. Worked through Excel daily and an applicant tracking system to see candidates through the entire application process all the way up to hire.

ADP RPO (Apr. 2018 – Apr. 2019)

Client Relationship Manager

Partnered with Marsden Services to assist in working closely with hiring managers to seek talent for janitorial roles and maintain the client relationship.

ADP RPO (Oct. 2016-April 2018)

Partnered with S&P Global executive team and Bank of America Merrill Lynch as a Recruiting Coordinator to assist in working closely with hiring managers, senior recruiters to seek talent for executive level roles and maintain client relationships.

Proactively opened and managed job requisitions in applicant tracking system. Posted jobs to internal and external sites

Data entry in multiple systems (applicant tracking system, HRIS, Excel)

Communicated with onsite and offsite recruiting coordinator team, Account Manager, recruiters, hiring managers, candidates, and agencies

Actively scheduled and coordinated interviews between candidates, agencies, hiring managers and recruiter

Collected and tracked interview feedback

Keyed logistical contact for planning and execution of meetings/interviews in client office to support recruiting processes

Acted as point person for candidate inquiries

Assigned specific job requisitions to recruiters based off of pay grade level, segment of the company and job location

Was in charge of onboarding new hires: offer package coordination, background check facilitation, etc

IntelliHARTx (Oct. 2014-October 2016)

Client Advocate

Spoke with clients on a day to day basis to address questions and concerns

Assisted other employee questions and issues that arise

Made adjustments on patient accounts that are necessary

Traveled to client locations to help maintain client relationships and to implement new business strategies to help with efficiency

Discussed patient accounts and help to resolve their open balances

Audited calls

Managed a small group of employees

Created reports in Excel and sent them to clients

Scheduled internal meetings between upper level and employees through Outlook

Findlay Family YMCA (Sept. 2013-Feb. 2015)

Member Services Assistant

Greeted customers and answer a multiline telephone

Worked on a database strictly for the Findlay YMCA

Filed paperwork such as membership cards, billing notices, and fliers for special programs we offer on a daily basis

Had the responsibility of handling a cash drawer, entering new accounts into the system and mailing out bills to past and current members

Blanchard Valley Medical Associates (Feb. 2014-Oct. 2014)

Float Secretary

Answered phone calls from patients, physicians and insurance companies

Scheduled patients and send prescriptions in along with dealing with prior authorizations for insurances

Put HIPPA practices into place in this medical office

Filed paperwork, fax paperwork and have to multi task on the computer system and the multi phone line

Journeys (May 2011-Nov. 2011)

Co-Manager

Made schedule, did audits, hire/fire people, handle cash drawer, run stock room and shipments in and out of the store

Had the responsibility of training new employees and making sure they understood all policies

Cleaned the store and made sure everything ran smoothly at all times

Had the responsibility of selling inventory to customers

Had to meet sales goals daily, weekly and monthly

References

Jennifer Hobbs Smith Kelsey Rau Curtis Frisch Danielle Weber

419-***-**** 419-***-**** 419-***-**** 567-***-****

Personal Previous Co-Worker Personal Co-Worker

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