Service advisor, Receptionist, Admin, Front Desk Reception, Assistant

Curriculum Vitae Annie Wild

Personal Information

ID Number: 830**********

Birth Date: 31 January 1983

Sex: Female

Marital Status: Single ( 2 dependents)

Nationality: South African

Home Language: Afrikaans

Other Languages: English (write and speak fluently)

Contact Numbers: 071-***-****/ 082*******

Address: Johannes Coetzer str, Lydenburg

Email: ***********@*****.***

Employment History

August 2020 – October 2020 VW Highlands

Service Advisor

Checking in of vehicles and detail

Ensure customer is well informed on work to be done

Phone for authorisation

Quote and invoice

Ensure customer satisfaction

December 2019 – July 2020 VW Highlands

Bookings Clerk

December 2017 – 18 March 2019 Medilogistics

Distribution Manager (Vryheid Branch )

Direct and oversee the daily activities of the Branch

Plan, coordinate and execute daily activities of the Branch

Resolve query complaints

Track parcels

Manage routes / deliveries / staff

Ensure all customer needs are met while policies and procedures are followed

Manage the fleet: Vehicle inspections/ Movement reports/ Comply with service intervals and maintenance

Handle all HR queries and situations

General housekeeping of all equipment and facility

Identify potential cost saving and efficiency within the Branch

Train all staff

Freight Processor (Newcastle Branch-Dec’16 – Dec’17)

All incoming and outgoing freight

Check and capture all documentation

Assist with route management and urgent parcels

POD’s and e-mails regarding parcels

Assisting patient with parcels and queries

March 2016 – October 2016 CMF Multi-Franchise - Newcastle

Admin Assistant

Phone clients and potential clients to update database

Assist with Marketing strategies and planning

Assist with all displays ( planning displays and doing set-up’s)

Liaise with various brands on Marketing

July 2015 – February 2016: Mugg and Bean - Newcastle

Manager

FOH management

Ensure customer satisfaction

Problem solving

Waiter training

BOH receiving and placing orders

February 2014 – June 2015: WOLC Construction – Swartklip

Personal Assistant & Secretary

Scope houses and jobs to be tendered for

All admin duties: Invoicing/ Quotes/ Salaries/ Meetings

Quality control and safety equipment

September 2012-May 2013: Grey Corporate Promotions - Rustenburg

Sales Exec & Administration

Sales

Administration

Client relations

Procurement & Logistics

Product suggestions & design input

October 2007-July 2012: Gecko’s Lounge & Coffee Shop - Newcastle

Manager

Kitchen Management, portioning, pricing, recipes, etc.

Full FOH and BOH

Manage all staff, shifts, etc

Ensuring customer satisfaction

Training of Barista, kitchen staff, waiters and junior managers

Overall management of the store

Nov 2006-July 2007: Fego Cafe︠, Century Casino - Newcastle

Senior Manager

Opening of new store

Kitchen Management, portioning, pricing, recipes, etc.

Full FOH and BOH

Manage all staff, shifts, etc

Ensuring customer satisfaction

Training of Barista, kitchen staff, waiters and junior managers

Overall management of the store

Jan 2005-Nov 2006: KVA Electrical - Newcastle

Secretary/Personal Assistant

June 2005-Nov 2006: @ Ed’s Pizzeria - Newcastle

Waitress

After hours & weekends

March-May 2005: Eagle Peak Spur - Newcastle

Waitress

After hours and weekends

Education

Matric with exemption (2001) Newcastle High

Afrikaans-HG

English-HG

Computer Science-SG

Accounting-HG

Science-HG

Mathematics-HG

Tertiary

2002-2004 University of Potchefstroom – LLB (Incomplete)

Certificates

First Aid Training: Level 1 ( 2017)

Advanced Excel Training (2017)

Objective

I am a motivated, mature, professional, self-starter, with very strong people and communication skills. Customer focus and being well spoken and groomed in the working environment are imperative issues to me. I am an honest, ethical and hardworking person, who always gives my best with everything I do. My approachability and leadership skills make me a good candidate for a responsible position. I have strong people skills and the ability to get along with people from all walks of life.

My loyalty and ambition will ensure that I will be an asset to any company.

References

Mr Z.P Nkabinde-KVA Electrical – 082-***-****

Marlen-Fego Café – 071-***-****

Sue Law - Gecko’s and Mugg and Bean – 084-***-****

George Britz – CMF Multi-Franchise & WOLC – 072-***-****

Michelle Theunissen – Medilogistics – 034-***-**** / 066-***-****

Contact this candidate