AVP / Client Partner

SUNIL SASIDHARAN

412-***-**** • adifh3@r.postjobfree.com • https://www.linkedin.com/in/sunilsasid/

Strategic Technology Executive

Technology Integration Cross-Functional Team Leadership Relationship Management Collaborative IT Leader offering 20+ years of experience with enterprise-wide IT transformation, IT Security, operational improvement with industry-leading technology and business practices. Extensive management experience aligning high-performance teams with corporate vision and provide strategic direction. Establish collaborative partnerships at all levels of the organization to execute well-defined and prioritized program roadmaps to unlock business value. Drive initiatives aimed at innovating and leveraging emerging technologies to achieve the business strategy. Adept at leading customer-facing roles and directing globally dispersed, high- performance teams to achieve program and product success. Expertise in Software Development Life Cycle

(SDLC), Agile for managing Project Portfolios.

“Sunil has an open-door policy when it comes to leadership. You can go to him with anything and he is always there to help.” – 3600 Feedback

Strategic Initiatives Coaching & Development Leadership Skills ITIL Incident / Change Management Process Improvements Technology Leadership IT Security IT Infrastructure Applications O/S Cloud AWS Azure OCI Database Networking COTS

Professional Experience

AVP Cloud Infrastructure / Security at Sunera Technologies Inc, Dallas TX, Jun 2020 – Present Joined Suneratech to lead IT security advisory for multiple verticals. My role is focused on working with clientele to review IT security protocols, support SOC1/SOC2/ISO 27001, establish SOC, GRC, and perform IT audits. As the head of security practice, manage multiple engagements, review progress, and provide solutions to customers.

As the Client Partner, Principal Architect, and head of the energy vertical, my role is to lead Datacenter Management, Cloud Migration, Data Warehouse, ERP, and Managed Infrastructure Services support. IT Director, Solutions Delivery at Randstad Technologies, Dallas TX, Mar 2018 – Jun 2020 Direct all service delivery initiatives by leading a 150+ member team of Developers, Engineers, SOC, NOC, System Administrators, Scrum Masters, Agile Coaches, and project managers. Manage client relationships for healthcare, PBM, telecom, and technology clients. Deliver strategic direction on projects to achieve client objectives in Infrastructure, IT Operations, Data Centers, and IT Security. Steer Client Delivery, negotiation, presentation, service levels, business operations, sales, and program management for Managed Services. Quarterbacked cost management, business operations, technical operations, cloud security, on-prem to cloud migration, client engagement, collaborating with key stakeholders, delivering governance, and broadening scope. Collaborate with senior leadership and practice to procure approvals on new deals/rates for client submission. Provide Management reporting to the client on delivery performance, and report financials to Randstad Senior Management. Serve as client partner to manage program risks, work with cross-practice client partners to facilitate client collaboration. Develop the team, motivate and retain high-quality resources via performance evaluations, training & development. Support DevOps environment, enabling development teams towards a CI/CD target.

• Worked with Operations teams to ensure standard operating procedures and repeatable processes are used to manage infrastructure changes, meet HIPPA / PCI compliance.

• Liaised with top management and clients to resolve operational issues and client services for the region.

• Established Infrastructure and Project Management Managed Services, overseeing project implementation/support of $100M+ ERP and custom projects.

• Led the transformation from Waterfall to Agile for our projects at Freddie Mac.

• Propelled revenue stream by 30% in the first six months, by delivering on Key Performance Indicators and led a team of 150+ members in the delivery of IT solutions across multiple clients in Infrastructure and application development contracts.

• Managed Client Relationship, RFP process, Performance Metrics, Trend analysis, client retention, capturing new leads and maintained $25MM P&L.

• Formulated and executed procedures, dashboards, and processes to achieve maturity in services offered for Infrastructure and PMO services.

• Improved development processes with the automation of java applications to achieve integration and continuous delivery (CI/CD).

• Experienced in DevOps tools like Github/Jenkins and nexus with Jenkins Orchestration and configuration management.

Senior IT Manager Associate Director, Global S&T at PPG Industries (Apr 2014 – Jan 2018) Worked with the C Level Executives in this role. Recruited to develop the framework for managing data centers, IT Strategy, Technical Operations, Cloud Strategy, ITIL delivery excellence, teamwork, data loss protection, improve network stability, proactive event management, finance, and procurement. Presented proposal to the Board and gained approval for the installation of secured printers/end-user systems, Symantec DLP for data protection/maintain confidentiality. This security initiative was launched to investigate DLP incidents, conduct IP audits, remediate security vulnerabilities, and encrypted trade secrets. Led strategic, operational and people leadership for operational issues in IT Infrastructure and project management. Driven as a collaborator for programming, application development, QA/design, end-user support, business case development, and provide operational excellence through IT service management. Proficient in teamwork, budget, project management, project planning and develop an ethical Team. Implement data acquisition/data protection with compliance to International, Federal, State, and Local Laws. Led support team to manage support for end-user, servers, networking, and data centers. Work on M&A and Divestitures from the IT function. Collaborate with Internal and External auditors for PCI and SOX compliance without compromising customer-focused applications. Conduct IP and Site Infrastructure Health Checks/Audits.

• Integrated research devices for data collection/integration, centralizing, and streamlining analyses/big data reporting, identifying 100,000 repetitive projects.

• Created and coached the high-performance team to implement Oracle PLM (portfolio Management) to centralize all projects and inter-connect with other Oracle ERPs.

• Slashed operations cost 40% by centralizing IT support, implementing KPIs and metrics, and improving IT customer service by 50% in two years.

• Drove large-scale application development for migrating internal applications using Microsoft.Net, Java, SQL Server, Oracle, and SDLC.

• Led two initiatives to implement data repository and analytics for research use by using a concept of search and reapply. The software will analyze a list of lists and will provide the best possible solutions for a problem.

• Launched a research application to align R&D findings with policies, IP protection, and training.

• Collaborated with technical leadership to drive cost-effective solutions to protect IP for 4,000+ users without impacting client service and client development.

• Led Infrastructure team to upgrade LAN/WAN, migrate servers, applications to the centralized Data Center.

• Reduced operational cost, complexity, and improved disaster recovery capability via Centralized technology adoption.

• Delivered Data Loss Prevention with Symantec EndPoint Protection and drove Organizational Change.

• Quarterbacked Global EHS IT DevOps for more than 50 critical EHS applications for Product Stewardship and follow industry best practices.

• Steered the Global Environmental Health and Safety (EHS) initiative to rewrite the entire MSDS process for PPG, developing the solution and managing a budget of $4M, a two-year project from inception to completion, reducing the operating cost by 20% and met regulatory compliance.

• Remediated SOX and PCI observations for compliance.

• Streamlined Access Control on all the VPN and Wireless Access Control Devices.

• Led a team to perform Site IP Audits, Infrastructure Vulnerability, IT Security Violations, and propose remediations via training, upgrades, and resolutions.

• Implemented Security Policies, Procedures, and training to prevent Data Loss, and improve security. Environment – Cisco, Linux, .Net, Azure, Angular, Oracle, DB2, Jira, O365, Symantec DLP IT Infrastructure Manager, Global Support Services at PPG Industries (Aug 2012–Apr 2014) Led and developed a team of 280+ in driving operating systems/server deployment, monitoring, maintenance, and support of application systems across multiple data centers. Influenced key management stakeholders to meet deadlines and managed multiple vendor relationships to improve outsourcing engagement while effectively managing Capital budgets. Work with business partners to manage budgets to support Capacity planning, Lifecycle management, storage, system engineering, and backups. Centralize Change Management activities and streamline Incident and Configuration Management. Provided collaborative leadership with Flexible schedules for the Operations Team and improved reliability, and uptime of the IT Systems. Improve Team morale/knowledge to support multiple IT Infrastructure teams and data centers across the Globe.

• Built Global Support Services Team to integrate functions of Data Center, NOC, Help Desk, Storage, backup/recovery, performance/resolution, and system monitoring.

• Implemented processes to meet compliance, crisis/risk management, and event management.

• Spearheaded integration to streamline Global Datacenter Management and Storage Team.

• Implemented Data Domain and Avamar backup solutions for business continuity and faster backups.

• Implemented procedures for NOC / System Administrators for Capacity Expansion, Lifecycle Upgrades, and reduce restore durations.

• Expanded NOC’s role to facilitate Configuration Management Database (CMDB) accuracy.

• Working as the Single Point of Contact for Key infrastructure components across the entire organization.

• NOC and Enterprise Monitoring teams to Act as Change Watcher for efficient Change Management.

• Implemented job training and facilitated mentor-mentee sessions.

• Implemented PCI and SOX controls for IT Security Compliance for IT applications and Custodians.

• Expanded Enterprise Monitoring Team for asset management and end-to-end monitoring of applications.

• Worked with Enterprise Network Team to implement Global WAN network architecture designs. Environment – Linux, Azure, Exchange, Citrix, VMware, Vcenter, VFoglight, EMC, Cisco, Win10, Data Domain, Avamar, SCOM, Symantec DLP, .NET, Angular, Java, SQL Server, Oracle, Cloudera, Control M, UC4, Opnet.

IT Manager, Global Oracle Database Services at PPG Industries (Sep 2007–Aug 2012) Directed Managed Services comprising a team of 40+ in leading the project for Oracle DBA / Oracle EBS support to provide operational content, and strategic excellence. Managed onshore, offshore resources for the delivery of 24x7 availability management, and incident management. Managed all the project portfolios for Oracle Databases / ERP across multiple regions. Work as a Liaison to implement IT Solutions for PCI and SOX compliance. Lead the team for capacity planning, enterprise monitoring, enable network printer management, and lifecycle management of Oracle Services.

• Conceptualized and implemented SLAs KPIs for process improvement, monitoring standards, cultivating relationships with offshore teams and vendors.

• Steered professional services delivery, account / client management, and Oracle DBA/EBS Sysadmin. Environment – Linux, HP UX, Citrix, EMC, Cisco, HP OVO, Precise, Oracle OEM, SQL Server, Oracle, Control M.

Sr. Project Leader, Global IT Service Management at PPG Industries (Jan 2006 – Sep 2007) Led the Program to develop and implement Global IT Change Management for the IT Organization. Implement Change Management processes for the entire IT utilizing ITIL best practices and ITSM.

• Developed and implemented Change Management processes to support the Global IT Organization.

• Collaborated with Incident Management, and Asset Management teams to develop collaboration.

• Conducted Change Management Review, ACT, and CAB Approver for all changes.

• Implemented Monthly, Weekly Change windows for Global IT Organization and trained users. Education & Professional Development

Certified Health Information Systems Security Professional, mile2 Six Sigma Green Belt, 6sigmastudy

Certified Information Security Manager® (CISM), ISACA Certified SAFe® 4 Scrum Master, Scaled Agile Inc

ITIL Certified Incident, Problem, Release and Change Management Practitioner M.S. Engineering Technology Innovation Management • Carnegie Mellon University M.S. Information Technology Project Management • Robert Morris University BSC in Physics • Mahatma Gandhi University, India

Prior Experience:

• Principal Consultant at Sierra Atlantic (India & Pittsburgh)

• Oracle / APPS DBA, EBS IGATE, UK (GE)

• Team Leader Oracle EBS & Database Support at Polaris Software(India)

• Senior Oracle EBS / DB Consultant at ZAMIL Conect (Saudi Arabia)

• Oracle DBA (India)

• Oracle / Sybase Database Administrator at Wipro Infotech (India)

• Manufacturing Software Developer at Hindalco Industries (India)

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