Barbara Grayson
Denham Springs, LA *****
**********@*****.***
Dedicated and skilled business professional with a versatile administrative support skill set developed.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to
increase efficiency, customer satisfaction and the bottom line. Offer computer skills in MS Office Suite and other applications/systems. Authorized to work in the US for any employer
Work Experience
Office Manager
G & G Contractors - Walker, LA
March 2010 to October 2010
2010
Responsible for coordinating all office functions and supervising a team of seven administrative personnel.
Results: Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardized
ordering procedures. Saved thousands of dollars in loss prevention processes
• Managed office
• Processed payroll
• Processed payments
• Managed team responsibilities
Finance Coordinator
Baton Rouge General Medical Center - Behavioral Health (MCS) - Baton Rouge, LA 1996 to 2001
Performed month end closing procedures with preparation and routing reports to appropriate personnel. Acted as liaison between GHS accounting and Managed Care Services during month end processing. Produce
standard recurring financial reports such as contract labor analysis, cash receipts journal, monthly medical
expense, monthly operating expense and company income statement. Prepare schedule of deposits and reconciling items, produce weekly check run, assist in budget planning, maintain contract files, bill EAP clients and post payments. Year-end closing procedures and 1099 processing and maintained timekeeping system.
Receptionist/Administrative Assistant
Williams Communications Co - Baton Rouge, LA
1985 to 1996
Served as executive assistant to the management team, handled a multi-line phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience. Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 1990). Created weekly stats reports that reduced inaccuracies and provided management with important decision-making tools.
Quickly became a trusted assistant to the company president, executive staff and office manager and earned a
reputation for maintaining a positive attitude and producing high-quality work. Education
Diploma
East Baton Rouge Parish Sheriffs Academy
1988
Diploma
Istrouma High School
1979
Skills
• Managed Care
• Financial Report Writing
• Records Management
• Accounts Payable
• Office Management
• Payroll
• Loss Prevention
• Bookkeeping
• Accounting
• General Ledger Accounting
• Bank Reconciliation
• Journal Entries
• Account Reconciliation
• Financial Statement Preparation
• Data Entry
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Cashiering
• Customer service
• Front desk
• 10 key calculator
• QuickBooks
• Administrative experience
• Microsoft Powerpoint
• Microsoft Outlook
Assessments
Supervisory Skills: Interpersonal Skills — Highly Proficient November 2020
Fostering a collaborative environment and conducting difficult conversations. Full results: Highly Proficient
HR: Compensation & Benefits — Familiar
November 2020
Knowledge of compensation and benefits programs.
Full results: Familiar
Principles of Accounting — Familiar
November 2020
Preparing financial records according to federal policies. Full results: Familiar
Working with MS Word Documents — Proficient
November 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Attention to Detail — Proficient
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Following Directions — Proficient
November 2020
Following multi-step instructions.
Full results: Proficient
Administrator — Expert
November 2020
Personality and problem-solving skills.
Full results: Expert
Data Entry: Accuracy — Proficient
November 2020
Entering data quickly and accurately.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Working with MS Word Documents — Proficient
November 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Key Skills
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable/Receivable
Bookkeeping & Payroll
Records Management
Inventory Management
Expense Reduction