DIPANWITA SAHA
Email: adif6j@r.postjobfree.com ~ Contact No. 983-***-**** (M), 2362-8480 (R)
Aim to pursue senior level assignments in Sales Analysis, Business support, Marketing Support, MIS & Coordination, Client Relationship Management, Distribution Management in a growth oriented organization
An astute professional having 19 years wide experience in Business Support, Sales Analysis, coordination, Planning, MIS Reporting & Annual/ Quarterly/ Monthly performance presentation
Proficient in developing & streamlining Business systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters
Skilful in organizing, interpreting and communicating market information to facilitate the decision making process.
Exposure in identifying & adopting emerging trends & addressing industry requirements to achieve the objectives.
Effective communicator with presentation & problem solving skills & abilities in forging business partnerships in market
Paras Eatable Pvt. Ltd Sr. Manager–MIS, Coordination & Admin–Pan India Since Apr’18
Manage Sales Orders against Customer Orders in a timely manner
Upload orders in the system with approval of dispatch against outstanding, overdue & advance etc and follow-up with Sales Team and Operation Team regarding material dispatch
Plan & co-ordinate with logistics management for smooth products shipment to ensure accurate and on time delivery
Working closely with the marketing team in evaluation demand forecasts and manage master distribution plans
Organizing forecast and inventory planning meetings to review sales forecasts and inventory coverage
Maintain documentation and SOPs for demand planning, demand fulfilling processes and systems.
Monitoring outstanding daily basis & follow up with parties for collection of payment
Sending legers to all parties on monthly basis for balance confirmation
Managing MIS report (including Sales funnel, Inventory planning & stock report and Monthly payment/order and execution report) and also analyzing the performance of Sales Employees
Monitoring performance against budget / plan with variance analysis
Handling new stockiest profiles for new distributor and analysis different criteria
Preparing all necessary documents related to Sales
Handling Calls for Sales, Product Enquiry etc.
Preparing Indents of Stock for Sales Purpose
Organizing quarterly/monthly business review meetings along with preparing agendas, distributing and taking notes during meeting and sending materials for review before meeting, making MOM and follow ups
Taking Care of Administrative part for travel and accommodations for meetings & conferences
Allied Blenders & Distilleries India Pvt. Ltd MIS – East Aug'12- Mar’18
Provide business planning & analytics support to functional head across various verticals to collate information by conducting daily, weekly & monthly analysis on performance issue & provide supporting data for leadership and executive presentations & report and also have ongoing communication with key departments
Performing business analysis to identify process improvements for increasing business efficiency and effectiveness by closely monitoring the sales pipeline and raise alerts on deviations and assist on review of various business proposals
Provide end to end solution starting from inventory level, indenting, despatch and stock positioning
Assisting Zonal Head in his regular day to day business functions & providing Secretarial & administrative support Preparing Weekly Stock and secondary stock statement and ensuring the stock position at distributor level
Updating consumer complaint and make ensure to resolve the issue by 72 hours at factory level
Participating in cross-functional meetings to resolve various recurring issues
Industry, Market & product segmentation and performing competition analysis Carrying out in-depth analysis of region
Playing an instrumental role in disbursing the incentive by computing sales incentive and rewards for the Sales team
Prepare, track and analyse the trade scheme and marketing budget every month to help the business head to understand the expenditure and the sales vies versa
Assisting Regional Trade Marketing Team in claim submission and tracking for payments
Responsible for creating dashboard to analyse sales progress and the health of the NPDs (Newly launched products)
In last six month all administrative activities like maintenance of office equipment, transport, hotel bookings, housekeeping & maintenance of office and recordkeeping of office stationery including various formats
Pan India Network Ltd – An Essel Group Enterprise, Kolkata Regional Sales Coordinator Sep'06 – July’12
Coordinating with the sales team in planning, implementing and achieving the target
Ensuring smooth coordination between regional operations & corporate office to streamline the sales process
Daily communication with Stockiest & Distributors to minimise the NST (Non Selling Terminals)
Preparation of Revenue Budget Plan
Managing & developing the distribution network to maximize the coverage and distribution
Developing different sales schemes and regular updating and evaluating of the same for more market share
Preparing periodical MIS, sales analysis & other statements with a view to apprise management of the process
Coordination with Technical & Logistics team for installation as well as for solving any technical difficulties
Monitoring competition and tracking the performance to arrive at the estimated market share of the brand weekly basis
Initiating in agency retention process from cancelled/ under cancellation agencies
HCL Infosystem Ltd, Kolkata (Toshiba Note Book Division) Sales Coordinator June’03- Aug’06
Independent closure and execution of orders, which includes price approvals, material arrangements, PO requisitions, generation of SO ends with Installation of equipment on customer site
Handling of Distributor/Corporate accounts for execution of their orders
Interacting with Corporate partners and supporting them to achieve more targets
Coordination with National Distributor, Ingram Micro for stock availability and orders loading
Time to time communicating various schemes to channel partners to increase sales of the company
Updating RM on sales achievement and variance analysis report on monthly, quarterly and yearly basis
Regular Tracking of Stock reports (Stock in transit, Hub stock etc.) and demo stock movement
Analyze sales order & Sales forecast & generate report for better planning of material availability to meet demand plan
Coordinate with logistics, Product team for effective inventory management and for timely delivery of product
Interacting with product managers for ensuring the competitive pricing and stock availability
Maintaining the current price list and competition price list as well to provide netter schemes on time to time
Maintaining Ledgers of Distributors/Party and BR follow-up
Generating the leads, getting Discounts from the Account Managers and sending the quotes to customers
Ensuring ultimate customer Satisfaction through well-defined Call escalation and tracking processes
Aptech Computer Education, College St. Branch, Kolkata Academic Counsellor Aug’01- Apr’03
Responsibilities:
Counselling & converting walk in enquiries to admissions to get the business volume
Identifying prospective students through reference follow-ups & responses to the various promotion activities.
Solve the queries of the Students & the faculties as well Centre Manager for smooth and friendly operations
Allotment of the new batches in track with the existing batches to faculties
Manage the overall difficulties related to the maintenance of the centre and Communicate with the same with management related to yearly & monthly targets
Maintain the database in the software & also updating of daily, weekly and monthly MIS reports
Managing the administration part of the front office.
2010 MBA with Marketing specialization from ICFAI University, in Flexible Learning Mode
1999 B.Com from Calcutta University
Well versed in MS Office, Windows, and Internet Application
Certificate course in Financial Accounting in 1998 from Brainware Computer Academy
Address: Block-01, Flat- 01, Kankurgachi C. I. T Buildings, Kolkata- 700054
Date of Birth: 8th May 1975
Languages: English, Bengali & Hindi
Reference: Will be provided as required
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