Social Media Assistant
Resume:
Z
ZdMarquis greene
*****************@*****.***
Summary
Client-driven, quality-focused leader with proven record of accomplishment of top performance. Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed worth ethic, in addition to, profound and broad expertise in every aspect of restaurant operations.
Core Skills
●Training & development
●Hospitality management
●Customer service
●Labor planning
●Relationship building
●Inventory / cost control
Experience
Supervisor, Food and Beverage Holiday Inn
Date: 05/6/17– Present
●Generate revenue by coaching staff on effective prospecting and lead development strategies.
●Monitor employee productivity and optimize procedures to reduce costs.
●Consistently meet or exceed gross profit goals.
●Mentor and supervise employees to ensure timely and cost-effective development of systems and services that support business objectives.
●Review company requests and work with direct reports to schedule and complete projects.
●Manage and coordinate third-party vendors. Bridge gaps between internal staff and external parties.
Assistant General Manager Five Guys
Date: 05/09/16– 01/07/17
●Provide timely and appropriate feedback to all store associates concerning performance, including daily coaching, conducting performance coaching discussions as appropriate, and writing and presenting annual performance appraisals.
●Sets high goals for personal and group accomplishment; and measure methods to monitor progress toward goals; while deriving satisfaction from that achievement and continuous improvement.
●Manage all restaurant inventory and stock levels; communicate all shortages, record discrepancies and out of stock issues.
●Create and execute operational procedures and audits in compliance with company regulations.
●Established and maintained vendor relationships, in addition to, monitored production, direct sales, ordering merchandise, inventory control, and loss prevention of a well-established and fast-paced restaurant.
Sous Chef American Tap Room
Date: 11/11/13– 01/09/15
●Teach and mentor kitchen staff on protocols in the kitchen and proper assistance.
●Prepare large quantity of dishes, very quickly, with tight timelines while maintaining exceptional standards of quality.
●Trained and experienced in multiple cooking techniques with expertise in American cuisine.
●Checked equipment to ensure health and safety regulations were met; performed maintenance and cleaning.
●Took orders from customers and suggested craft beer and wine pairings.
●Served in various roles as hostess, server, and dishwasher when needed.
●Assisted owner in opening business: planned menus, ordered food and supplies, developed kitchen lay-out and set-up kitchen equipment.
●Streamlined kitchen operations by employing efficient prep methods and eliminating wasteful practices.
Education/ Certifications
Safe Serve Certification and Proctor ServSafe
2015
BS Business University of Connecticut
2008 – 2010
Skills
●Proficient in all Microsoft Office, Google, and Social media platforms
●Conversational Spanish
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