Service Care
Resume:
R
ROXANNE HAMILTON
Oakland, CA *****
*****************@*****.***
Strong Customer service professional with more then 7years experience. Certified Home Health Aid; with a wide range of
medical skills applicable to positions in public and private health care environments.
Authorized to work in the US for any employer
WORK EXPERIENCE
Dispatcher
Wheel care express - San Leandro, CA
July 2019 to Present
• Monitor status of Units
• Receives and dispatches information to ambulance units using public safety 10-code, two-way radios, and telephones.
• Directs ambulances to scenes of calls.
• Talks to citizens requesting assistance during crisis situations and relay emergency medical information as needed.
• Receives complaints from citizens via telephone.
• Evaluates situations often of an emergency nature.
• Monitors scanners in order to provide assistance during emergency conditions.
• Maintain current knowledge of Medic Ambulance Service contracts with other agencies.
• Input and retrieve information via computer in an accurate manner.
• Schedule transfers for Sacramento Units
• Protect and maintain confidential information.
• Gather paperwork for billing office.
Driver
FedEx Office - San Leandro, CA
July 2018 to July 2019
Delivered packages all over the bay area with good customer service loaded truck picked up packages from locations
Caregiver
Divine Home Care - San Leandro, CA
June 2016 to December 2017
Care Giver
• Assisted patients with meal planning and preparation.
• Provided assistance with daily grooming and bathing activities.
• Assisted patients with daily activities including light housekeeping.
• Communicated with patient family members on a regular basis.
Driver
Auto Zone
December 2015 to 2016
• Delivered auto parts to local shops, dealers and other customers.
• Checked inventory for errors on a routine schedule.
• Maintained detailed invoices for tracking inventory.
• Ensured safe transport of all parts.
• Provided high level customer service to guarantee return customers.
Cashier
Dollar Tree
October 2013 to 2014
• Assessed customer needs and responded to questions.
• Cleaned and straightened work area.
• Issued receipts for purchases and gifts.
• Operated cash register.
• Provided professional and courteous service at all times.
EDUCATION
High school diploma or GED
Ralph Bunche High School
SKILLS
• Receptionist
• Powerpoint
• Home Care
• Nursing
• Caregiving
• Senior Care
• Hospice Care
• Patient Care
CERTIFICATIONS AND LICENSES
Driver's License
May 2012 to May 2020
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