R

ROXANNE HAMILTON

Oakland, CA *****

adieys@r.postjobfree.com

510-***-****

Strong Customer service professional with more then 7years experience. Certified Home Health Aid; with a wide range of

medical skills applicable to positions in public and private health care environments.

Authorized to work in the US for any employer

WORK EXPERIENCE

Dispatcher

Wheel care express - San Leandro, CA

July 2019 to Present

• Monitor status of Units

• Receives and dispatches information to ambulance units using public safety 10-code, two-way radios, and telephones.

• Directs ambulances to scenes of calls.

• Talks to citizens requesting assistance during crisis situations and relay emergency medical information as needed.

• Receives complaints from citizens via telephone.

• Evaluates situations often of an emergency nature.

• Monitors scanners in order to provide assistance during emergency conditions.

• Maintain current knowledge of Medic Ambulance Service contracts with other agencies.

• Input and retrieve information via computer in an accurate manner.

• Schedule transfers for Sacramento Units

• Protect and maintain confidential information.

• Gather paperwork for billing office.

Driver

FedEx Office - San Leandro, CA

July 2018 to July 2019

Delivered packages all over the bay area with good customer service loaded truck picked up packages from locations

Caregiver

Divine Home Care - San Leandro, CA

June 2016 to December 2017

Care Giver

• Assisted patients with meal planning and preparation.

• Provided assistance with daily grooming and bathing activities.

• Assisted patients with daily activities including light housekeeping.

• Communicated with patient family members on a regular basis.

Driver

Auto Zone

December 2015 to 2016

• Delivered auto parts to local shops, dealers and other customers.

• Checked inventory for errors on a routine schedule.

• Maintained detailed invoices for tracking inventory.

• Ensured safe transport of all parts.

• Provided high level customer service to guarantee return customers.

Cashier

Dollar Tree

October 2013 to 2014

• Assessed customer needs and responded to questions.

• Cleaned and straightened work area.

• Issued receipts for purchases and gifts.

• Operated cash register.

• Provided professional and courteous service at all times.

EDUCATION

High school diploma or GED

Ralph Bunche High School

SKILLS

• Receptionist

• Powerpoint

• Home Care

• Nursing

• Caregiving

• Senior Care

• Hospice Care

• Patient Care

CERTIFICATIONS AND LICENSES

Driver's License

May 2012 to May 2020

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