Ella Marshall

Highly organized and personable employee dedicated to providing

outstanding customer service and satisfaction. Seeking to leverage proven skills and acquire further serving experience to grow your business. 10828 Brae Road SW

Calgary, T2W 1E1

587-***-****

adiey4@r.postjobfree.com

EXPERIENCE

Boathouse, Calgary — Sales Associate

August 2019 - November 2020

● Greeting and building relationships with customers in order to greater understand their preferences

● Responding to questions and educating customers on store sales and policies

● Operating cash registers and managing financial transactions

● Achieved daily sales goals while keeping sore tidy and pro esional

● Was awarded best store sales for going above and beyond my sales goal

Scotiabank Saddledome, Calgary— Concessions Cook

October 2019 - january 2020

● Worked at di erent concessions throughout the venue and adapted to each one's di erent menu and procedures

● Served over 600 customers daily

● Accommodate di erent dietary needs by communicating with cashiers and customers

● Utilized teamwork and communication between cooks to e ciently put out orders

● Practiced proper sanitation and safety protocols Wildhorse Saloon, Calgary— Lead bu et server

July 2017,2018 & 2019 stampede seasonal

● Supervised and trained a team of eight serving sta

● Memorized bu et menu and ingredients to accommodate allergies

● Served 100-2000 people within a 3 hour period

● Responsible for communicating table needs with kitchen sta during service

● Assisted kitchen sta in food preparation and garnishing Cobbs Bread, Calgary— Key Holder

January 2018 - July 2018

● Promoted from standard sales associate to key holder within the first month of employment

● Prepared over 100 baked goods for morning opening

● Created attractive displays to attract customers

● Demonstrated my product education in order to make successful sales

● Attended online customer service and food sanitation training courses

SKILLS

Problem solving

Adaptability

Team work

Customer service

Time management

Communication

Self motivated

dedicated

EDUCATION

High school Diploma -

Henry Wisewood High School

2016-2019

Alberta Health and Safety

Course - Career and

Technology Centre 2017

CERTIFICATIONS

AGLC proserve liquor sta

certification - 2020

AGLC sellsafe cannabis sta

certification - 2020

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