Eligibility Technician
Resume:
Candice Hunt
Cincinnati, OH *****
*********@****.***
To work in a professional environment that provides opportunities to gain experience and knowledge. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Eligibility Technician II
Hamilton County Job & Family Services - Cincinnati, OH November 2019 to Present
Responsible for processing of applications and recertifications for public assistance. This includes basic math calculations, attention to detail, customer service etiquette and correct input of data to ensure accuracy.
Salon Manager
Industry Salon - Newport, KY
May 2019 to November 2019
Under the leadership of the General Manager as well as the owners, I oversaw day to day operations within this high functioning salon. Duties include but are not limited to: staff scheduling, resolving customer disagreements, balancing a cash drawer, creating training documents and templates, one on one coaching, and promoting higher retail sells.
Salon Manager
Square One Salon and Spa - Dayton, OH
August 2018 to May 2019
I successfully manage a team of 55 which includes front desk, stylists, and spa service providers. Under my direct management and I have been able to lead my team to success, hitting goals, tracking growth and excelling my team forward year after year. Assistant Manager
Square One - Dayton, OH
October 2016 to August 2018
Under direct supervision of the salon manager I assist with day to day operations within the salon. These tasks includes, large spa party/ bridal party booking, handling guest disputes, opening and closing the salon, handling large amounts of cash and making bank deposits. I also was responsible for creating the schedule for our front desk receptionists. Front Desk Receptionist
Square One - Dayton, OH
April 2013 to October 2016
Answering a multi line telephone, quickly and accurately scheduling appointments. Maintaining a positive attitude and ensuring a positive experience for all of our guests. Education
Associate's degree
Sinclair Community College
2011
Northmont High School
2010
Skills
• Microsoft applications (10+ years)
• Type 85 wpm (5 years)
• Complex scheduling (6 years)
• Key Holder
• Customer Service
• Retail Management
• Scheduling
• Training
• Inventory Management
• retail sales
• Team Building
• Operations
• Basic Math
• Multi-line Phone Systems
• Management
• Supervising Experience
• Store Management Experience
• Administrative Experience
• Leadership
• Microsoft Outlook
Additional Information
QUALIFICATIONS:
• Strong and complete organizational skills
• Leadership and teamwork skills
• Ability to follow instruction and direction
• Fast learner with perseverance
• Strong communication skills
• Ability to engage with people while being hospitable and genuine
• Strong knowledge of legal terminology and procedures
• Profiency in Word, Excel, Powerpoint, etc.
Contact this candidate