Damian Redcliffe

Cell: 076-***-****

Physical Address: 65 Shandrani, 28 Calvinia Road

Brentwood Park, Benoni

1501

Email address: adiero@r.postjobfree.com

Date of birth: 05 April 1985

Driver’s license: Code 10

Marital status: Married

Personal Summary

I am an enthusiastic individual with drive, determination and a proven ability to ensure that operations run efficiently and profitably. I have a proven track record of maximizing profitability whilst maintaining high standards service. I present a positive and fashionable image of the company at all time. I possess extensive knowledge of the Logistics industry, its working practices, demands, regulations and diversity issues. When faced with decision making I ensure that all possible outcomes have been looked at. I am currently looking for a new and challenging position, one which will make best use of my existing skills and experience.

Areas of expertise

Warehousing (Inbound, outbound, quality and projects)

Distribution

Logistics/Shipping (Imports/Exports)

Customer Service

Systems Experience and Proficiencies

Microsoft office

SAP and VIPS (Volvo in-house operational system)

Skills and competencies:

I speak, read and write Afrikaans and English fluently

Strong motivational and influential people skills.

Well-organised with problem solving skills.

Extensive and relevant knowledge of warehousing policies and procedures.

Enthusiasm for latest developments in the industry.

Attention for detail and timeously result orientated.

Experience of managing people and driving business performance.

Education

Tertiary:

Intec College - National Diploma: Logistics and supply chain management.

Key base training solutions - Microsoft excel (Advanced)

Macro Safe Holdings – First Aid level 1, 2 and 3

Secondary:

Matriculated 2003 from Grens Senior Secondary School

Subjects: Afrikaans, English, Mathematics, Biology, Economics and business economics.

Employment

1.Express Trophy Services (August 2018 - May 2020 – Retrenched)

Johannesburg – Gauteng

Logistics Controller

Responsibilities

Opening of files, capturing of data in Excel.

Sourcing of all relevant documentation, i.e.: commercial invoice/s, packing list, house and master air waybills, relevant permits/cities applicable, clearing instructions.

Liaising with various government agencies, i.e.: Pretoria State Vet, OR Tambo Nature Conservation and Department of Agriculture, Forestry and Fisheries, in order to obtain relevant permits.

Ensuring permit validity until client takes possession of cargo.

Booking placed with 3rd party freight forwarder.

Ensuring with Warehouse staff that goods are delivered as per booking details.

Follow up to ensure goods are shipped.

Liaising with overseas agent to ensure goods are cleared and delivered to the client.

Collections and deliveries when needed.

2.VOLVO Southern Africa PTY(November 2011–July 2018)

Johannesburg – Gauteng

Warehouse Assistant (November 2011 – April 2012)

Quality Controller (April 2012 – Aug 2013)

Inbound Controller (September 2013 – December 2014)

Customer Service Specialist/After-hours support Supervisor (January 2016 – August 2018)

Responsibilities

Inbound

Off-loading delivery vehicles.

Receiving of stock – goods off-loaded vs delivery note/waybill.

Unpack stock ensuring no damages or shortages – In a case where damages/shortages occur, it will result in a claim being generated and an audit trail to establish when /how it occurred.

Binning, re-binning and labelling of stock in designate or new locations.

Confirmation of data regarding stock received captured on system.

Outbound

Orders are consolidated as per order note received.

Quality check prior to packing order.

Packing of order, ensuring no damages.

Weighing and measuring of packed containers to ascertain weight and volume.

Compile delivery note on system.

Quality

Weekly stock-take of quarantine store.

Ensuring stock returned to central warehouse if credits approved.

Controlling dealer returns by receiving, binning and ensuring credit(s) passed to dealer.

Receiving and binning of buy-backs of redundant stock.

Controlling dealer discrepancies by investigations (different processes to follow) and ensuring credit(s) passed to dealer.

Customer service by dealing with customer complaints via telephone and e-mail.

Controlling central warehouse buy-backs by picking stock, packing and communicating with transporter to ensuring delivery.

Ensuring all administration processes are up to date and in order.

Projects

Ensuring a safe and user friendly working environment.

Re-binning of stock in a case where location is congested, ensuring system is updated.

Unpacking of location and quality checks for damages – damages to be reported and scrapped.

Bin verifications on system vs stock on hand.

Locations to be re-organized if any threats visible.

ACHIEVEMENT – best Kaizen idea proposed, generated and implemented in Southern African region (2014).

Customer service specialist - VOR duties:

Start to finish coordination of VOR (vehicle off road) orders ensuring that lead times are met. (From receipt of purchase order, establishing validity of order, order released to the warehouse until goods are ready to be dispatched).

Placing of orders from various central warehouses – Globally - as well as follow-ups on outstanding orders.

Running daily reports and presenting such to Management based on previous day’s performance.

Coordinating after hours support ensuring service delivery is met.

Hourly follow-ups on breakdown orders ensuring that monthly and annual targets are met.

Ensuring that Export orders are booked and collected by the Transporter.

Daily follow-ups with Central Warehouses Globally on urgent outstanding consignments.

Coordinating breakdown parts orders to ensure delivery to breakdown site timeously to ensure customer vehicle operation in the shortest time possible.

Implementing new Standard Operating Procedures to ensure maximum efficiency at all times.

Additional Responsibilities

Outbound administration – Capturing orders/re-bin forms and filing of documents.

Ensuring VOR (vehicle off-road) and dedicated delivery lead times are met.

Allocating order notes to pickers in order to consolidate orders.

Action service duties (Saturdays – relieving dedicated person) – On stand-by for VOR orders to be picked, packed and dispatched.

3.Air-Tek Air Conditioning and Manufacturing (February 2008 – April 2011)

Port Elizabeth - Eastern Cape

Technician

Responsibilities

Mounting air-conditioning unit in allocated area.

Channelling and connection of pipes and wiring from condenser (outside unit) to evaporator (inside unit).

Commissioning of sufficient gas.

Ensuring proper working order by start-up process.

Call out maintenance.

4.Spar (January 2004 –December 2007)

Somerset East - Eastern Cape.

Merchandiser

Responsibilities

Isle packing and maintaining stock levels.

Receiving of cargo – goods received vs delivery note.

Ensuring correct packing practices followed in warehouse.

Experienced different departments.

References and certificates available on request

Contact this candidate