Octavia Lindiwe Mathibela

***A Madiba Street Meadowlands Zone 2 Soweto 1852

OBJECTIVE

I am currently looking for a full time position in an environment that o ers a greater challenge,

increased bene ts for my family, and the

opportunity to help the company advance

e ciently and productively.

SKILLS

Communication Skills

Problem solving skills

Customer Service Skills

Computer Skills

REFERENCE

Simphiwe Tshabalala - M&E

Qalakabusha Home Base Care

084*******

Shweshwe Diphoko - Team Leader

Webhelp

087*******/073*******

Fezile - Supervisor

Checkers Hyper

012*******

EXPERIENCE

Qalakabusha Home Base

Community advocate

Duration : 24/11/2020 - 09/2020

Support to PLHIV

Track and Trace

Data Capture

Webhelp

Customer Service Advisor

Duration : 05/2017 - 12/2017

Placing Orders

Loading and changing customers details on the system Con rmation of customers details

Taking payments

Sales

Track and Tracing parcels for customers

Transfering calls to relevant departments

Checkers Hyper

Till Operator

Duration : 02/2016 - 03/2017

Cashier

Customer Service

Merchandising

E-Toll

Customer Service

Duration : 02/2012 - 03/2013

Till Operator

Customer Service

Taking Payments

Registering of new accounts

3 Way Marketing

Warm Up Agent(Sales)

Duration : 24/11/2020

Clientele Gold

Clientele SMS

Warm up leads for Clientele Funeral Plan

EDUCATION

Letsibogo Girls High School

Matric

Passing Year - 2005

Grades : Grade 12

PROJECTS

Community Advocate

Contact : 081*******/081*******

Email : adierf@r.postjobfree.com

DOB : 1985/08/27

Support person to access HTS

Provide focused target/index testing

To test people at high risk on index testing, priority key Population and high risk testing

Actively linking PLHIV not yet on ART

Provide continuous, long term community based adherence support Address barriers to adherence on ART

Participate in door to door campaign

ADDITIONAL INFORMATION

I am determined, driven and enthusiastic young lady. I have a vast experience in providing excellent customer service to the organisation, I always take ownership of any problems that may arise and I work hard to implement the policies and procedures laid down by the organisation. My greatest strength is the ability to continually raise the bar in anything I do, at the moment I am looking for a suitable position with an organisation that is looking for a talented recruit like me. I have interpersonal and organisational skills required to be successful in my role, my customer service skills paired with my data capturing experience makes me a good candidate for this position.

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