Cyndi Heymans

+27-81-729-****

adie9w@r.postjobfree.com

* **** ******, *** ****, Port Shepstone, KZN, 4241 ID number: 870***-****-***

Good Day

Thank you for taking the time to peruse through my resume. Available immediately and I do own my own vehicle with a valid driver’s licence. Adaptive learner and have never shied away from learning new or complicated ventures. Challenges, work pressure and deadlines do not scare me. I am honest and open, with more than 10 years studying the Human Behaviour, Human Communications and Human Relationships, I am very diplomatic when need be and to the point and stern, when other times call for it. Whether I am working autonomously or as part of a collective. I take responsibility for what needs to get done.

Experience

Company: Real Bottles / Ace Cleaning Materials / Hydro Company Industry: FMCG

Location: Pretoria

Title: Operations / Social Media / Accounts / HR Manager Employment Type: Permanent

Duration: March 2019 to April 2020

Reason for Leaving: Real Bottles / ACE Cleaning Material – Retrenched due to Covid-19 Hydro – Was sold by Owners

Duties & Responsibilities:

• Bookkeeping

- Quickbooks

- Wave

• HR Duties

- Employee Relations / Management

(Full time & Casual Workers)

- Payroll

- Time Management

- Contracts

• Operations Planning & Development

• Administration Procedures & Processes

• Client & Customer Relations

- Invoices

- Sale

- Complaints / Compliments / Queries

• Supplier Relations

• Social Media Management & Development

• Health & Safety

• Advert / Catalogue / Pricelist Development

• Facilities Management (2 Commercial

Properties)

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Company: Just Water Pretoria / BeBev

Industry: FMCG

Location: Pretoria

Title: Human Resources / Back Office Manager

Employment Type: Permanent

Duration: January 2018 to December 2018

Reason for Leaving: Retrenchment

Duties & Responsibilities:

• Strategic Management Planning

• Customer Relations Management System

(CRM)

- Zoho

• Bookkeeping / Accounts

- Quickbooks

• Employee and Labour Relations

• Workforce Planning and Employment

• Risk Management

• Employee Payroll, Benefit and Compensation

• Staff Management / Planning Time Schedules

and Leave

• In-house Training and Development

• Policies and Procedures

• Administration Procedures / Processes

• Employee Contracts

• Customer Care & Relations

• Social Media Management & Development

• Supplier and Materials Procurement

• Office Utilities Control

Company: Badenhorst Accountants and Auditors

Industry: Financial Services & Property Management Location: Pretoria

Title: Secretarial Administration Manager & Facilities Operations Manager Employment Type: Permanent

Duration: March 2012 to January 2018

Reason for Leaving: Owner Sold Practice to open Just Water Pretoria / BeBev Duties & Responsibilities:

• Facilities Management

(2 Commercial Buildings, 4 Residential buildings)

- Tenant Care & Relations

- Rental Contracts

• HR Administration

- Payroll / UIF / Leave / Time Management

- Staff Development & Training

• Customer Care and Relations

• Secretarial Administration

• Bookkeeping

- Quickbooks

• Company Administration and Development

(CIPC / SARS/CSD/DTIC/UIF/COID)

• HR Administration

- Payroll / UIF / Leave / Time Planning

- Staff Development & Training

Company: Domestic Worx

Industry: Recruitment & Adult Education

Location: Pretoria

Title: Co-Owner / Facilitator / Trainer

Employment Type: Part-Time

Duration: September 2012 to April 2017

Reason for Leaving: Sold business

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Duties & Responsibilities:

• Domestic Recruitment and Placement

• Domestic Occupational Development and

Training

• Bookkeeping

- Quickbooks

• Social Media Management & Development

• Domestic Personal Development and Training

• Course Development and Construction

• Personal Career Evaluations and Future

Planning

• Customer and Client Care and Relations

• Customer and Client Needs Analysis

• Home Management Planning

• Domestic HR Management

• Procurement

• Website Content and Maintenance

• Labour Law Basics

• Employment Contract Development

• UIF Consultant

Company: Dr Zeelha Abdool (Specialist Gynecologist) Industry: Medical Practice (Private & State Hospital) Location: Pretoria

Title: Practice Manager

Employment Type: Permanent

Duration: October 2009 to March 2012

Reason for Leaving: Personal

Duties & Responsibilities:

• Front Office Operations

• Bookkeeping

- Quickbooks

• Practice Management System

- Mastermed proficient

• Executive Assistant to Specialist Doctor

• Hospital Bookings

• Stock & Equipment Procurement

• Procedural Administration

• Patient Care and Relations

• Medical Aid Administration & Submissions

Company: Just Letting Waterkloof

Industry: Property Management

Location: Pretoria

Title: Secretarial Administrator / Rental Administrator Employment Type: Permanent

Duration: April 2007 to January 2009

Reason for Leaving: Owner sold branch, was not able to move over. Duties & Responsibilities:

• Administration of properties

(Commercial & Residential)

• Facilities Management

(Commercial & Residential)

• Bookkeeping

- Quickbooks

• Website Content & Management

• Social Media Management & Development

• Customer Care & Relations

• Advertising & Marketing

• Executive Assistant to CEO

• Debt Collecting

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Company: Pastel Payroll / SAGE (Pretoria Training Centre) Industry: Financial Services & Adult Education

Location: Pretoria

Title: Training Centre Operations Manager

Employment Type: Permanent

Duration: March 2006 to April 2007

Reason for Leaving: Personal

Duties & Responsibilities:

• Training Centre Operations & Management

• Procurement

• Invoicing & Debt Collecting

• Bookkeeping

- Pastel / SAGE

• Planning of Training

• Trainers Meal Planning for trainee delegates

References

Company: Real Bottles / ACE Cleaning / Hydro Company Contact: Ronaldo De Oliveira

Position: Owner

Contact: 072-***-****

Company: Just Water Pretoira / BeBev

Contact: Michelle Badenhorst

Position: COO

Contact: 083-***-****

Company: Badenhorst Accountants and Auditors

Contact: Igna Badenhorst

Position: Director

Contact: 083-***-****

Company: Domestic Worx

Contact: Theodorah Maepa

Position: Co-Owner

Contact: 066-***-****

Company: Dr Zeelha Abdool – Medical Practice

Contact: Dr Zeelha Abdool

Position: Owner / Specialist Doctor

Contact: 012-***-****

Education

** In order of Completion ** Copies of Transcripts supplied upon request UNISA Certificate in Taxation NQF Level 4 Currently completing 2021 UNISA Advanced Certificate in NQF Level 6 Currently completing 2021 Industrial and Organisational

Psychology

Udemy Certificate in Cognitive Practitioner Completed 2019 Behavioural Therapy

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Udemy Certificate in Nero-Linguistic Practitioner Completed 2019 Programming

X Factor Safety First Aid – Level 1 Certificate Completed 2018 X Factor Safety Basic Fire – Level 1 Certificate Completed 2018 X Factor Safety SHE Representative Certificate Completed 2018 SGS Hazard Analysis & Advanced Certificate Completed 2018 Critical Control (HACAP)

SA Accounting Company Secretarial Work Advanced Certificate Completed 2013 Academy & CIPC Process

EasyBiz / Quickbooks Bookkeeping Advanced Certificate Completed 2013 SA Accounting Company Secretarial Work Certificate Completed 2013 Academy for Private Companies

Blackford Centre of Business & Life Coaching International Diploma Completed 2012 Coaching

EasyBiz / Quickbooks Bookkeeping Certificate Completed 2009 Carpe Diem Academy Matriculated National Certificate Completed 2005

(Subjects: English / Afrikaans / Mathematics / Geography / Tourism / Business Economics / Computer Studies)

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