MOHAMED

SHALABY

PROFILE

Restaurant Manager with a warm and

friendly demeanor always! Skilled at

conflict resolution. Team builder who is

acutely attentive to employees’ and

guests’ needs. Punctual problem

solver and avid multitasker. Track

record of being an essential part of

the management team and

instrumental in providing effective

solutions that produce immediate

impact and contribute to the

establishment’s long-term success.

CONTACT

PHONE:

+971-*********

EMAIL:

adidz4@r.postjobfree.com

LANGUAGES

Arabic: native speaker

Italian: fluent (speaking, writing)

English: good

PERSONAL DATA

Nationality: EGYPTIAN

Residency: PRP ITALY

D.O.B: 1986

ACTIVITIES AND INTERESTS

Cooking

Travel

Food pantry volunteer

WORK EXPERIENCE

Restaurant Manager

Tirreno Restaurant, Spotorno SV, Italy (4 Stars)

2017–Present

Supervise Restaurant staff. Improve staff performance through training, attention to detail and empathetic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Admin tasks as needed including bookings, responding to email and social media inquiries.

Assistant Restaurant Manager

Bagni Gallo Ristorante, Varigotti SV, Italy

2013–2017

Supervised and trained Restaurant staff and resolved staff conflicts. Daily financial reporting. In charge of guest database and stays schedule. Point person for corporate client relations and reviewing guest feedback posted online. Worked with marketing team on campaign to increase guest bookings. Assisted accountant with accounting tasks. Handled in-person guest complaints. Sous Chef

Bagni Gallo Ristorante, Varigotti SV, Italy

2010–2013

assist the executive chef in cooking. also, direct orders to other cooks at the concerned kitchen counters. The kitchen is headed by me in the head chef’s absence.

EDUCATION

Bachelor of Social work

Benha University – Egypt.

June 2007

KEY SKILLS AND CHARACTERISTICS

• Excellent listener

• Friendly, courteous, and service oriented

• Poised under pressure

• Staff Training & Coaching

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