Manager Customer Service
Resume:
Ramon Urbaez
South Point, OH 45680
********@*****.*** or ******@********.***
QUALIFICATION HIGHLIGHTS
●Quick learner; work equally well independently or as a cooperative team member.
●Ability to work well and organized under pressure.
●Creative, high-energy problem solver.
●Extensive experience working with Microsoft Office, Excel, Word, Pages (Windows and Mac/Apple)
●Familiar with Adobe products (Photoshop, Flash, After Effects, Premier), FL Studio, Google Sketchup, CADD.
●Fluent in German, able to speak/read some Spanish; experience living abroad (Germany 1992-2001).
●Graduated with a Degree in Bachelors of Business Administration, majoring in International Business and minoring in Economics and International Affairs.
EDUCATION
●Graduated Marshall University in May 2015 with a Degree in Bachelors of Business Administration.
●International Business Major, Minor in Economics, and International Affairs.
EMPLOYMENT EXPERIENCE
Ponderosa Steakhouse South Point, OH
Line Cook/Cashier
March 2010-April 2013
Approximately 35 hours per week.
●Perform inventory.
●Process orders and complete tasks in a timely and efficient manner.
●Assisting customers with questions about product and providing helpful customer service.
Time Warner Cable Ashland, KY
Cable Contractor
April 2013-June 2013 (Summer Job)
Approximately 45 hours per week.
●Install cable, internet, and phone.
●Engage with customers from job to job.
La Famiglia Huntington, WV
Chef/Kitchen Manager
August 2013 - Present
Approximately 35 - 40+ hours per week.
●Process and fulfill catering orders in a timely manner.
●Arrange catering events with several groups and businesses.
●Witness daily cash flow while involved in management.
HONORS AND ACTIVITIES
●Founder and past Secretary of Pi Kappa Phi Fraternity Zeta Pi Chapter Fall 2011 to Present
●Extensive experience with community outreach and philanthropy.
●On Dean's list for Spring Semester 2012 and 2015
REFERENCES
Available upon request
Contact this candidate