ARUN PRASANTH.M
Email: adidua@r.postjobfree.com
Mobile: 999**-*****
Career Objective:
Looking forward to an opportunity to experience learning within corporate and also enhance my skills and knowledge and contribute towards the growth of the organization.
WORK EXPERIENCE
1.Working as a Associate in CMG Department at Schnieder Electrical India Pvt Ltd based in Coimbatore (May 2019 – Present)
ROLES AND RESPONSIBILITIES:
·Coordinate with trucking companies to manage the dispatch of manufactured goods.
·Allocation of vehicles according to the goods pallet count and sizes.
·Prepare documents including packing lists, ship notices and invoices.
·Well versed and assisting in the e-way bill preparation process for authorized manufacturers.
·Follow up intimations will be regularly updated to the sales team and customers. Once the consignment is dispatched from the factory and till consignment gets delivered.
2.Worked as a Air Price coordinator at Euro EXIM based in Tiruppur (November 2018 – April 2019)
ROLES AND RESPONSIBILITIES:
·Coordinate with the agents regarding air pricing, work on the detailed information, quote and post the same to IATA.
·Support sales and clients providing time quotations.
·Prepare and present reports of the business taken place.
3.Worked as a Customer Support Executive at Tibs Solutions (Aug 2017 – June 2018)
ROLES AND RESONSILBILITIES:
·Answer calls professionally to provide information about products and services take/cancel orders, obtain details of complaints.
·Maintain and update call logs on daily basis.
·Encourage product upgrades for customer orders when appropriate and process orders.
4.Worked as a Operations Head at 3M BIKE SPRING (Sept 2015 - Oct 2016)
ROLES AND RESPONSIBILITIES:
·Gathered analysis of product specifications and enhancements
·Collect Customer feedback for the development of next generation product.
·Provide training, education and support to sales team.
·Developed strategy, business plan and product requirements based on regional customer requirements and market analysis.
·Deliver positioning, pricing for the dealerships.
·Conducting training program for workers.
.Education Qualification :
COURSE
INSTITUTION
PERCENTAGE
YEAR OF PASSING
PG- Diploma International Business
DR. GRD College of science - CBE
67%
2014
B.com (E.com)
DR. GRD College of science - CBE
58%
2013
12th
Mani’s higher secondary school-CBE
56%
2010
10th
Mani’s higher secondary school-CBE
55%
2008
COMPUTER PROFICIENCY:
DIPLOMA IN COMPUTER APPLICATION. (Course Coverage)
·Tally, ERP 9
·MS- word
·Ms- Excel
·Ms- Power Point
·Ms- Access
·Moderate knowledge of C++ related to E-commerce.
INDUSTRIAL TRAINING
Firm : SOMANUR SIZING MILL (P) LTD
Duration : 28 Days
Key Learning’s:
·Acquire knowledge about functions of the organization
·Observed the functions of various Departments in the organization.
·Trained to identify the key variables which are necessary for the success of an organization
·Learnt about the employee relationship with their management.
·Gained practical knowledge of the organization
PROJECT (PG):
“A study on customer satisfaction and loyalty services in logistics with special reference in ICD.”
My Contribution:
·Research on customer satisfaction service in logistics with special reference in ICD
·Prepared Questionnaire
·Collected data from 50 customers
·Analysis of customer preference in export with a chart representation
·Gone through the Online reviews
ACHIEVEMENTS:
·Awarded 3rd prize at District Level Foot Ball Match.
·Awarded 1st prize in Inter-Department Foot Ball Match at Dr GRD College of Science
HOBBIES:
Football, Listening to Music, Watching Movies
PERSONAL DETAILS:
Name : Arun Prasanth.M
Father’s Name : Muthu Krishnan.R
Date of Birth : 25.08.1992
Gender : Male
Nationality : Indian
Mobile : 999**-*****
Language Known : Tamil, English
E-mail ID : adidua@r.postjobfree.com
Strength : Quick learner, Enthusiastic and Hard working
Declaration:
I hereby declare that the details provided above are true to best of my knowledge and belief
Place: Coimbatore ARUN PRASANTH.M