Graphic Designer Manager

RESUME

Rupali Vijay Shinde

Flat no ***, *th floor bldg. no. E/7

New Mhada Complex, Opp Surya Shopping Centre

Mira Road East,Thane:401107

Mob No: +918*********

Email: adiczl@r.postjobfree.com

OBJECTIVES

●To perform to the best of my ability, helping the organization in achieving its goals, objectives and try to be an asset to the company

WORK-EXPERIENCE:

SHREEM HYUNDAI INDIA PVT LTD

FROM: APRIL2018 - 7th OCTOBER 2019

PROFILE:

●Working as a Relationship Manager at Hyundai workshop.

●Handling walk-in customer complaints{ Warranty issue, Insurance related issue}

●Handling Team{PSF, SMR & Reception}

●Coordinating with all the internal teams to ensure smooth end-to-end delivery of vehicle.

●Complain Handling & Resolutions.

●Conducting customer meet.

●Arranging review meeting for monthly & quarterly target.

●Preparing & Maintaining daily report for Hyundai head office.

SHIVAM AUTOZONE INDIA PVT LTD

FROM: FEB 2017- MARCH 2018

PROFILE:

●Worked as a Relationship Manager at workshop for brand NEXA

●Handled walk-in Tel-in customers to resolve there query.

●Handled DMS and CRM software to find customer history.

●Handled PSF Team and SMR Team.

●Coordinating with all the internal teams to ensure smooth end-to-end delivery of vehicle

SHREENATH MOTORS PVT LTD

FROM: MARCH 2016 – DECEMBER-2016

PROFILE:

●Worked as a Customer Relationship Manager for showroom.

●Handled PSF calling team.

●Pre Sales Callings ( Walk in & Tel in Customers)

●Coordinating with all the internal teams to ensure smooth end-to-end delivery of vehicle

●Complain Handling & Resolutions (GDMS & CATI)

●Conducting customer meet.

APEX HONDA PVT LTD.

FROM : MARCH 2012 – JAN 2016

PROFILE:

●Worked as a Customer Relationship Executive

●Following up with Walk in & Tel in Customers

●Updating Customers data in D’Lite software

●Worked as a Post sales grievance redresser

●Coordinating with all the internal teams to ensure smooth end-to-end delivery of vehicle

●Preparing all legal documents with regards to automobile

SOUND & VISION STUDIO

FROM: FEB 2011 – MARCH 2012

PROFILE:

●Worked as a Sound Engineer

●Worked on Nuendo 4 software.

●Talking to different clients from production houses

●Dubbed Bollywood, Tollywood, Gujarati and Bhojpuri movies

RAGA DIGITAL STUDIO

FROM : MARCH 2007 – DEC 2010

PROFILE:

●Worked as a Recordist

●Software: (Tascam Console) SAWPRO and SOUNDFORGE.

●Talking to different clients from production houses

●Dubbed movies, Short Films and also performed sound mixing for movies

PEEPAL TREE COMMUNICATION

FROM: JAN 2006 – MARCH 2007

PROFILE:

●Worked as a Sound Engineer

●Talking to different clients from production houses

●Dubbed movies, Short Films and also performed sound mixing for movies

●Talking to different clients from production houses

●Dubbed Bollywood, Tollywood, Gujarati and Bhojpuri movies

AMBER TECH SOLUTIONS

FROM: MARCH 2004 – NOV 2005

PROFILE:

●Worked as a Graphic Designer

●Software : Photoshop & Corel Draw

QUALIFICATION

●2002-03 S.Y.B.COM from Mumbai university

●2001-02 F.Y.B.COM from Mumbai university

●2000-01 H.S.C from Jai Bharat Jr College (Mulund)

●1999-20 S.S.C from New Girls High School (Mulund)

●Completed certified course for Sound Recording and Reproduction course from Mumbai University

COMPUTER PROFICIENCY

●Certification : Diploma in Office Automation &Graphics

●Others : Tally 9, MS Office (Word, Excel sheet), Photoshop& Corel Draw

●Typing Speed : 40 W.P.M

PERSONAL DETAILS

●Nationality - Indian

●D.O.B - 4th May,1983

●Languages Known - English, Hindi & Marathi

●Sex - Female

●Marital status - Married

●Hobbies - Reading, Listening Music and travelling.

ACHIEVEMENTS

●Sales skill contest: Qualified for semifinal round @ Delhi.

●Rate as best CCM among top 5 CCM (pan India)

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