Social Media Operator

LOREN MATTERN

Current Address: adicz6@r.postjobfree.com Permanent Address:

**** **** **. *** *** 574-***-**** 5385 6th Rd.

Philadelphia, PA 19104 www.linkedin.com/in/lorenmattern Bremen, IN 46506 EDUCATION

The Wharton School, University of Pennsylvania, Philadelphia, PA Expected Graduation: May 2022 Candidate for Bachelor of Science in Economics

• Intended Concentrations: Finance and Operations, Information, and Decisions [OID]

• Intended Minor: Nonprofit Management

• Scholarships: Questbridge National College Match Finalist; Walter Glaub Scholarship Plymouth High School, Plymouth, IN June 2018

• Honors: Robert F. Lucas Award

• Activities: Kiwanis Key Club (Lieutenant Governor, Key Leader Liaison), Riley Children’s Hospital Dance Marathon

(Community Outreach, Special Events), National Honor Society, Mayor’s Youth Council (Treasurer) PROFESSIONAL EXPERIENCE

Diggers Specialties Inc., Bremen, IN

April 2020 – August 2020

Department Supervisor

• Directed 10-18-person department towards more efficient manufacturing processes

• Designed collaboration system that saved company an average of $9600 per day

• Trained new team members, mapped production numbers, maintained communication between shifts Penn Student Agencies, firstServices, Philadelphia, PA August 2019 - Present

Associate

• Manage customer relations & efficient delivery times

• Pick up & deliver laundry, dry-cleaning, cases of water, 3G jugs of water Diggers Specialties Inc., Bremen, IN

May 2019 – August 2019

Trained Powder Coating Booth Operator

• Directed five-person team to efficient line production of powder coated fencing

• Controlled the maintaining of high-quality product through visual inspection, oven temperatures, menial maintenance

• Progressed towards more effective practices with efficiency suggestions to management & coworkers Heminger House of Turning Point Housing Inc., Plymouth, IN November 2017 – June 2019

Crisis Worker

• Addressed lack of grants incoming via founding & solely organizing annual county 5K awareness project, 126.8% growth from year one to year two

• Coached enhancement of basic life skills, prepared clients for the current work force, encouraged furthering education

• Consulted victims in crisis, managed critical calls & client intake, assessed dangerous situations and arranged safe exit

• Developed relationships throughout community, constructed well developed awareness of resources within the facility Jaxson William Augustus Swank Foundation, South Bend, IN June 2018 – July 2018

Intern

• Conducted in-depth customer relations outreach initiatives following 36.5% growth in funds raised

• Revamped social media presence with a strategic formulation of post schedules and integration of scholars

• Developed quarterly newsletter production, incorporated new perspective and personality Rustic Memories, Spring Hill, TN

November 2016 – January 2017

Satellite Marketing Intern

• Established an online presence via construction of website & directing social media

• Collaborated with co-founders to establish an official company slogan and logo

• Proposed promotional projects and product modifications, appealed to a larger market Pizza Hut, Plymouth, IN

June 2016 – November 2017

Kitchen, Waitress, Hostess

• Maximized kitchen’s time allocation, cut production time by 33% while assuring the same high quality

• Personalized level of attention to customer, facilitated multilingual communication and product assistance

• Managed coworker disputes, promoted resolution and efficiency with teamwork REFERENCES

Stephanie Wezeman Email: adicz6@r.postjobfree.com Cell: 574-***-**** Dr. Anne Greenhalgh Email: adicz6@r.postjobfree.com Cell: 610-***-**** Teran Tadal Email: adicz6@r.postjobfree.com Cell: 585-***-****

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