Restaurant & Tasting Room Manager

*** ******* *****, ************** ******** VA ****2 K. Email- Ford Jktylar@__gmail. com

Cell Phone # 434-***-****

Profile

Experienced Restaurant & Tasting Room Manager with a demonstrated history of working in the Food & Beverage industry. Skilled in Catering, Food & Beverage, Food Cost, Inventory, and Menu Development. With over 13 years of restaurant experience in both front of house and management. Looking for a new and exciting opportunity to advance my career and learn new skills to continue my growth in the hospitality industry.

Education

Piedmont Virginia Community College- Charlottesville, VA- 2010-2011 Have taken multiple classes in the pursuit of obtaining an associate degree in Science. Madison High School- Madison, VA

High School Diploma, June 2010

GPA- 3.8

Experience

“Tasting Room Manager” 7/2017-Present

Early Mountain Vineyards, “Madison, VA”

• Manages, hires, trains and schedules a staff of over 30 employees for multiple positions.

• Maintains annual budget to maximize profits while creating new experiences to increase revenue and guest experience.

• Organizes events throughout the year from groups of 20 to 600.

• Executed service for weddings and other events up to 150 people.

• Presents great customer service in a high stress environment.

• Experience with wine and culinary menu development.

“Tasting Room Supervisor” 10/2015-7/2017

Early Mountain Vineyards, “Madison, VA”

• Managed a staff of 20+ employees.

• Worked with other management staff on ordering.

• Preformed opening and closing duties.

• Scheduled live entertainment for the tasting room.

• Worked with the Tasting Room Manager with daily operations.

“Tasting Room Associate” 04/2014 - 10/2015

Early Mountain Vineyards, “Madison, VA”

• Provided exceptional customer service to our guests by serving, hosting, bar tending and kitchen prep.

• Assisted customers with wine selection and knowledge.

• Managed time wisely to provide the best service to the guest.

• Maintained a high-quality standard in appearance and in attitude.

• Experience with Point of Sale (POS) Terminals, with excellent basic math skills.

“Server”, 10/2010-04/2014

The Bavarian Chef, “Madison, VA”

• Friendly, outgoing, and charismatic personality well suited for a fast paced, customer service oriented restaurant.

• Provided excellent service to guests.

• Accurately described specials to guests to maximize sales as well as guest experience.

“Servers Assistant”, 09/2007-10/2010

The Bavarian Chef, “Madison, VA”

• Cleared and reset tables in a fast and efficient manner.

• Maintained a clean and organized dining room.

• Helped servers and bartenders with basic tasks like food running and maintain a stocked bar and service station. Certifications

• “ServSafe Food Protection Manager”, 08/2016

• “WSET Level 2”, 10/2019

• “CPR & First Aid”, 08/2019

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