VIJAY

Contact: 510-***-****

Email: adice9@r.postjobfree.com

Scrum Master/Project Manager/Product Owner/Business Analyst

PSM 1 - Professional Scrum Master PMP Agile/Scrum Methodologies Enterprise-wide Project Management

Certified Scrum Master/Project manager professional and Business analyst with 8 years of experience in IT including end-to-end SAFe/Agile environment in various industries. Proven track of success managing all phases of the full life cycle of system development and test life cycle, from planning, analyzing, designing, documenting, testing and business case development to roll out and maintenance. Instrumental in defect tracking and management to ensure highest quality software consistent with unique business needs.

Agile/Scrum expert, adept at driving rigorous product development and process improvement efforts, applying agile and scrum techniques to achieve the successful provision of projects. Excel at analyzing business and system requirements, creating test plans, scenarios, and storyboards, and facilitating sprint planning, software development, software integration, and user acceptance testing. Delivers enterprise-wide project leadership built upon the core values of hard work, team-oriented focus, and strong governance.

Cutting-edge Technical Solutions

Leadership & Team Management

Requirement Gathering/Analysis

Continuous Process Improvement

Agile/Scrum Practices/ QA Methods

Software Development Life Cycle

Test Plan Design & Execution

Developing UML Diagrams

Configuring Test Environment

Performing UAT Testing

Product Validation & Certification

Client/Stakeholder Relations

Education

Master of Science in Information Technology Management

Professional Master of Business Administration

Certifications

Certified Professional Scrum Master (PSM)

Project Management Professional (PMP)

Technical Proficiencies

Methodologies:

SDLC, RUP, UML, Agile, Waterfall, SAP

Testing Tools:

Test Director/Quality Center, QTP, and Win Runner, SQL

Change Management Tools:

Rational ClearQuest, PVCS, Rational ClearCase, Process Modeler, SVN Tortoise, TFS

Business Modeling Tools:

Microsoft Visio

Project Management:

Microsoft Project, IBM Rational, JIRA, Excel Macros, VersionOne, AZURE DevOps

Requirement Gathering Tools:

Requisite Pro

Professional Experience

BBVA Compass Bank

Birmingham, AL

Sr Scrum Master August 2020-Present

This project involved building a new data warehouse called PHX and migrating from data from old legacy systems to new system and also the enhancement of "Loan Serve" which is Mortgage loan origination process beginning from origination/opening a mortgage application through funding/closing. The system performed all the business functions of the loan process such as set-up Account information, New Loan set-up, the Appraisal, credit, and income. The project involved modules for Pre- qualification, Underwriting, Processing, and Closing. Advise and lead the cross-functional team on Agile values, practices, and processes to ensure that the team is fully functional, productive, and focused on the sprint goal. Collaborate with the product owner, to support the work of the team by maintaining the backlog and facilitating agile ceremonies such as stand ups, sprint planning and retrospectives. Establish a culture of high collaboration, team empowerment, high visibility, and accountability. Lead a Scrum team to perform planning, development and testing on large development, implementation, and integration projects. Interact with product owners to manage product backlog and sprint activities.

Responsibilities:

Worked for more than one cross-functional teams including 9 in each team.

Working across teams/disciplines to ensure release readiness and quality deployments

Managing staff, including hiring, compensation, and employee performance assessments.

Worked with Lead eCommerce Architects to transform requirements in to solutions design also worked with cross-functional teams to develop and gain approval for high level plans of various software projects based on scope, delivery and technical approaches,risk,assumptions and other cost along with operational plans.

Supports the Product Owner. The Product Owner has a special responsibility on the team. This role supports the Product Owner in their efforts and facilitates a healthy intra-team dynamic with respect to priorities and scope. Manages cross-functional and cross-application dependencies in cooperation with other program managers, project managers, scrum masters, and team members.

Contributed to initial architectural decisions on CRM, Content Management platform as well as test optimization effort.

Assisted with CRM call report/contact/activity analysis & design & testing through the entire release cycle.

Managed & worked on POC for sharepoint integration within existing CRM

Managed integrated functionality & technology dependencies, usability, reliability, performance and support requirements of legacy CRM and web applications.

Involved in writing business requirements for internal CRM system which involves Client (New as well as old), Contacts & Associate modules.

Made sure User Stories are fulfilling INVEST criteria, SMART Criteria and assisted the Product Owner in prioritizing the Product Backlog Items (PBIs) using techniques like MoSCoW, Paired comparison and estimated Story Points.

Worked on gathering high level business requirements from product owners and expertise in breaking down the requirements into a user story

Conduct highly interactive Joint Application Design sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.

Manages the integration of cloud applications with salesforce CRM and transition for legacy systems.

Responsible for coordinating with multiple teams on different projects to have seamless integration between salesforce & multiple systems.

Managing the book of work

Developing status reports and dashboards, including metrics-informed analysis

Led scrum meetings encompassing stand-up, sprint, backlog grooming, and review and retrospective for cross-functional teams.

Delivered support to the development team in grooming, estimating, and managing the Product and Sprint backlog.

Delivering team metrics and dashboards to facilitate continuous improvement and transparency to the rest of the organization.

Interact with other engineers on the Dev Tools and Automation team, software developers, test engineers, and release managers.

Optimized PI Planning readiness by fostering preparation of Vision, Backlogs, and Ideation processes

Facilitated synchronization meetings such as mid-PI assessments or Scrum of Scrum meetings

Established strong partnership with the Agile team, work stream leads, and product owners

Conducted coaching sessions regarding Agile development methods

Participated and hosted in meetings, technical discussion, reviews, and release planning.

Mentored and coached the team members on Agile practices and standards at Team level

Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business community of the organization

Effectively communicated weekly project status, burn down charts to executive and business leadership

Assisted PO in writing user stories, use cases and managed product backlog in TFS and adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burndown chart

Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment

Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput.

Drove visibility and transparency of dates, milestones, and dependencies throughout the PI Process

Drove effective teamwork, communication, collaboration, and commitment across multiple disparate groups (programs) with competing priorities.

Zions Bank

Salt lake city, UT

Scrum master October2018-July 2020

This Project involves complex projects for implementation of TCS BaNCS core banking product application. helping other team members communicate, coordinate, and cooperate; assisted the team in meeting delivery goals and assuring the team has all of the information necessary without undue roadblocks. Being a Scrum Master is a team-based management proxy and servant leader who helps self-organize, self-manage, and deliver IT products via effective Agile practices. Also helped the team coordinate dependencies with other teams on the Agile Release Train, communicate status and generally step in to assist in removing roadblocks and assuring work is proceeding without delays.

Responsibilities:

Mentored and coached the team members on Agile practices and standards at Team level

Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business community of the organization

Effectively communicated weekly project status, burn down charts to executive and business leadership

Created bulk tasks for the developers to work on tasks, conducted sync up calls with offshore team and conducted most of the ceremonies over Skype or WebEx

Assisted PO in writing user stories, use cases and managed product backlog in TFS and adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burndown chart

Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment

Analyzed the system specifications, Business Requirements for full understanding of the project.

Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput.

Drove visibility and transparency of dates, milestones, and dependencies throughout the PI Process

Drove effective teamwork, communication, collaboration, and commitment across multiple disparate groups (programs) with competing priorities

Facilitated all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming

Used TFS to create and manage sprint and product backlogs, to track issues, trace requirements and team collaboration

Constantly monitored development work, SPIKE Stories, TECHNICAL DEBTS and worked on removing the impediments to improve team's performance to meet sprint goals

Fostered constructive and pro-active communication across organizational boundaries to ensure PI goals and priorities, key decisions, and status is clear to all

Was an advocate and educator of Agile and SAFE best Practices. Maintained a strong connection with resources outside the organization to bring in recent research, data, and tools that can continue to mature Agile at Audible

Defined best-of tooling and automation to optimize data flow and accessibility through Program Teams and the PI Process

Had various retrospective techniques such as Silent writing, MAD/SAD/GLAD, Happiness Histogram to understand team opinion on improvements

Optimized PI Planning readiness by fostering preparation of Vision, Backlogs, and Ideation processes

Facilitated synchronization meetings such as mid-PI assessments or Scrum of Scrum meetings

Established strong partnership with the Agile team, work stream leads, and product owners

Conducted coaching sessions regarding Agile development methods

Participated and hosted in meetings, technical discussion, reviews, and release planning.

Sans America Inc

East Brunswick, NJ

Project Manager/Scrum Master August 2014-June 2018

My role at sans America was to serve as a Scrum Master. The Project Lead and I were responsible for supporting onshore and offshore teams. Extensively worked on driving onshore and offshore triage calls, managed entire project backlog and prioritized the user story that team needs to work on. I oversaw 4 teams that were spread out between India and US. I managed and facilitated the daily standups, the backlog, sprint meetings, and any impediments the team may face. I was also a part of the team's transition from traditional waterfall to Agile and served as an Agile Coach during the transition phase. Was a driving force behind implementing JIRA and Confluence for the entire team.

Responsibilities:

Transitioned a new team from waterfall to a full-blown Agile team.

Mentor Agile Teams and help educate teams in Scrum, Lean-Kanban, and SAFe while ensuring that the agreed upon Agile process is being followed.

Aid Agile teams in implementing SAFe and working with other teams.

Promote adoption of Agile practices that increased productivity and quality of deliverables.

Enacted technical training sessions regarding agile development methods.

Encouraged team to use story board in order to track the progress with the use of sticky note

Facilitated retrospectives at key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned

Facilitated the development of Acceptance Criteria for user stories

Assisted Product Owner in preparing and refining product backlog for PI and Iteration Planning.

Support Agile team on the best way to refine backlog and estimate User Stories.

Troubleshooter for any unavoidable issues that arose.

Exposed our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging Lean, Scrum, Kanban, and other Agile practices.

Take responsibility for managing dependencies between the program team and third parties, release managers, or between the team and other Agile teams

Foster environment for high-performing Agile team dynamics, continuous successful flow of deliverables, and relentless improvements.

Develop work techniques that continuously improve the product, the team, and the work environment.

Protect the development team from internal and external interference such as inefficient work flow, lack of communication among Scrum team members, and unnecessary documentation requirements.

Suggested measures to improve performance of current application and act as Scrum Master taking ownership of few dashboards.

Led scrum meetings encompassing stand-up, sprint, backlog grooming, and review and retrospective for cross-functional teams.

Delivered support to the development team in grooming, estimating, and managing the Product and Sprint backlog.

Robert Bosch

Hyderabad, India

Business Analyst January 2012-April 2014

Collected business system requirement documents and functional specifications as per the user requirements. Developed business workflow based on the requirements gathered from the client, as well as functional specification documents based on the business requirement documents. Evaluated and documented limitations of the billing system.

Responsibilities:

Organized weekly meetings with clients and internal teams to formulate priorities and determine solutions (automated & manual).

Improved quality management system performance and system uptime by performing system monitoring and analysis, troubleshooting system configuration issues, operating and system management, and escalating application problems to vendor.

Reinforced the QMS helpdesk policies, implementation standards, and training contents and methodology.

Conducted individual and group joint application development (JAD) sessions with business stakeholders and technical units.

Performed gap analysis and followed the RUP methodology for the entire SDLC.

Gathered business requirements through JAD sessions and one-on-one interviews with the business stakeholders.

Designed and executed functional, integration, and regression test plans for new application functionality, product releases and enhancement, and regulatory modifications using business scenarios and use cases.

Developed class, Use Case, and sequence diagrams to view the system from different perspectives, as well as maintained improvement matrix subjected to discussion among steering committee members for post-application deployment in production.

Collected activity diagrams and developed design specific constraints such as interface type or security level using optimal trace, as well as used Mercury Quality Center for test cases, test run, and defect tracking.

Carried out data selection for testing the EDI load process, which included the backend process for loading and processing the data received through EDI and manual process as per business rules.

Collaborated with client to perform UAT testing, as well as supported all phases of testing with QA team and managers.

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