Security Desktop Support
Resume:
MAMUD SACCOH
adic89@r.postjobfree.com
**** ******* ********* ******, ********, Va 22172
SKILLS
Security (2 years)
Surveillance
CCTV (4 years)
Law Enforcement
Desktop Support (3 years)
NetworkSupport (3 years)
Operating Systems (3 years)
Information Security (3 years)
Security Analysis
Active Directory
DNS
Microsoft Windows
Technical Support
Microsoft Windows Server
Network Firewalls
SQL
Troubleshooting
Disaster Recovery
Network Security
LAN
DHCP
Network Administration
Linux
VPN
System Administration
Microsoft Exchange
Load Balancing
Network Monitoring
Network Infrastructure
VMWare
Microsoft SQL Server
Network Engineering
WAN
Cybersecurity (3 years)
ServiceNow
TCP/IP
Help Desk (3 years)
SCCM
Data center Technician (2 years)
CERTIFICATIONS AND LICENSES
CompTIA Security+
November 2020 to November 2023
Polygraph test
January 2020
PROFESSIONAL SUMMARY
Hardworking Armed and unharmed security with four years experience. Two years of IT experience, and over four years of excellent customer representative. Effective communicator with proven ability to negotiate at all levels, maintain strategic relationships and advice on enterprise wide risk assessment, annual internal projects. A Versatile and self-motivated IT representative and professional. I can effectively analyses risk and pro-actively identifies issues, recommend solutions and follow up for remediation. Strong interpersonal skills with great situational leadership, seeking opportunities where my experience and leadership abilities can be leveraged in a solutions driven environment.
EXPERIENCE
HELP DESK SECURITY
ALLIED UNIVERSAL
Fairfax, VA
October 2015 Current
Monitor and authorize entrance and departure of employees, visitors and others.
Guard against theft and maintain security of premises.
Write report of daily activities and irregularities. Equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of door, windows, and gates.
Answer calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted Areas.
Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect.
Evidence of tampering.
SECURITY GUARD
GREENSPRING VILLAGE
Springfield, VA
February 2013 October 2015
Monitor and authorize entrance and departure of employees, visitors, and other.
Guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Answer calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
SALES SPECIALIST
COSTCO
Woodbridge, VA
August 2009 June 2012
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Compute sales prices, total purchases and receive and process cash or credit payment.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Answer questions regarding the store and its merchandise.
HELP DESK STUDENT ASSISTANT
VIRGINIA INTERMONT COLLEGE
Bristol, VA
July 2010 May 2012
Handled tasks of classroom and lab checks.
Provided phone and help-desk support for students, teachers and faculty with software-related issues.
Ability to set up and operate video conference, audiovisual and lighting equipment.
Assisted students, faculty and staff with technical issues including but not limited to installations, upgrades, desktop and laptop hardware device errors, and printers.
Covered campus events and act as a representative from the IT Department.
Hands-on work such as Printer, fax, copier repair and cartage replacement - Worked with ticketing Systems (Remedy)
Organized and maintain office electronic and physical filing systems.
Build and install new hire workstations
Maintained systems inventory and asset allocation database.
EDUCATION
ASSOCIATE OF ARTS: CRIMINAL JUSTICE
WESTWOOD COLLEGE
Arlington, VA
ASSOCIATE OF ARTS: GENERAL STUDIES
VIRGINIA INTERMONT COLLEGE
Bristol, VA
.
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