Bank Manager

ROHIT GURJAR

Address: Near Railway station Gurjar Mohalla, Sheetla Mata Street Falna, Pali Rajasthan Mobile: +91-838******* Email: *****.********@*****.*** Objective:

To work as a part of dynamic team in a reputable firm where my current skills will help in value adding to the company and evolving me as a better professional.

PROFILE:

Banking professional offering 7.5 years of experience in Retail Branch Banking Sales & Marketing, operations, Key Account Management, People Management, High Net worth Client Servicing at work . Expertise in managing government accounts, financial instructional groups, educational institutes & big corporates.Resoponsible for increasing financial performance, heightened productivity and enhancing internal control. Experience in managing general banking processes / functions in co-ordination with internal/external departments for smooth business operations, developed competency in implementing strategies towards enhancing business volumes and growth. PROFESSIONAL EXPERIENCE

Au Small Finance Bank

From September 2019 till date

Branch Head, Sumerpur Branch

Responsible for planning, developing and managing the branch towards achieving sound profitable growth through the achievement of given revenue targets and delivery of quality service. Ensuring efficient and consistent delivery of customer delight for all segments/ products and for striving operational excellence Key Responsibilities –

Sales & Service Objectives:

Leading a result-oriented team and responsible for managing the branch profitability ensuring high quality service and customer relationship management.

Own all branch banking objectives and overall branch supervision.

Ensure achievement of branch targets by generating business and cross sales.

Ensuring branch day-to-day operations are carried out by the staff with 100% compliance on daily basis.

Review branch operation reports for audit purposes.

Managing & achieving team targets pertaining to cross sale of LI, Jewel Loans, Loan against FD’s, mobilization of Fixed Deposits, & deepening of CA/SA balances.

Ensure compliance with banking rules, regulations & procedures.

Periodic review of progress versus objectives.

Operations And Compliance Objectives:

Awarded in December as earning Branch head Incentive in first 3 Joining Months.

Awarded as Best Performer in Li & Health in December & January Month. Axis Bank Ltd. From May 16 till April

19

Branch Sales Manager Jalore & Now Jodhpur Branch ( Join on 1 May 2018 till Aug 2019) Responsible for planning, developing and managing the branch towards achieving sound profitable growth through the achievement of given revenue targets and delivery of quality service. Ensuring efficient and consistent delivery of customer delight for all segments/ products and for striving operational excellence Key Responsibilities –

Sales & Service Objectives:

Maximize sales performance to achieve given revenue targets of the branch through liability

[Current /Savings /Insurance/Term deposits] & assets products [Car Loan /Gold Loan

/K.C.C,Business Loan], wealth management products and corporate banking solution.

Ensure effective Relationship Management by monitoring the movement of the top relationship of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding.

Device strategies to counter competition and maximize market share in the Catchment area of the branch by Marketing and promotional activities.

Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints.

Ensure Business Development Executives productivity are at optimum levels . Operations And Compliance Objectives:

Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars.

Axis Bank Ltd. From April 15 till April

16

Customer Service Officer (Sumerpur)

Primary responsible for business development in retail/corporate banking products viz. CASA,Life Insurance, General Insurance, Mutual fund .Responsible for achievement of overall branch target by generating a business and cross sales.

Responsible to establish & maintain Corporate, High Net worth & Government relationship for achievement to CASA and other sales targets.Maximising the achievement level of Financial institutional customer/Government banking and other corporate customers. Achievements:

Got Top Ranking i.e 5 ( Outstanding Achiever) In Cluster level Buddy Contest.

Rated 5 & 4 (Excellent /Outstanding Performance) in Axis Bank in the Year 2018 &2017.

Got Promoted as Deputy Manager

AXIS Bank Ltd. From Feb 2013 Till

March 2015

Assistant Manager, Jodhpur Branch

Worked as cash verifier and handled general banking queries and account related transactions, cheque clearance queries, DD/PO queries, return deliverables (ATM card, chq book, chq return) etc.

Generated business by cross selling saving accounts, current account, INS (investment & services) products like life insurance mutual funds, general insurance, gold coins, creating leads for credit cards.

Handling the role of branch lobby manager this involves managing front desk operations. Respons- ible for making daily reports like branch wait time.

Handled Five S at bank branch as part of workplace transformation management and moving to- wards achieving the level 5 for Service guarantee in the quality roadmap. ACADEMIC

MBA (Marketing & IT) from Suresh Gyan Vihar University Rajasthan,Jaipur

B.C.A from Jai Narayan Vyas University, Jodhpur

SUMMER TRAINING

Company: Hindustan Zink Limited

Project title: Comparative study Sales & Marketing and their uses in mass market.

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Date: 01/08/2020 Sumerpur Rohit Gurjar

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