Kimberly Morgan

*** ******** ****

Altamonte Springs, FL 32714

407-***-**** (Home)

407-***-**** (Cell)

adic33@r.postjobfree.com

Summary of Skills:

Twenty plus years experience in customer service

Twenty plus years experience processing multi-state corporate payrolls

Seven years experience processing different types of company payrolls in service bureau environment

HR Onboarding experience

Implementation experience for new client setup in payroll software

Experience in client demonstration, training, and instruction

Experienced in report writing

Outstanding organizational skills and attention to detail

Excellent time management skills

Successful in managing financial records to assure accuracy and privacy

Ability to investigate and guarantee validity of documented information

Recognized for skills in training workers in processes and procedures

Recognized for documenting training material for new processes and procedures

Proficient in data entry and specific computer skills, particularly MS Word, Excel, and Microsoft Outloolk

Quick to learn new functions

High level of accuracy

Professional Experience and Accomplishments

2018 – Present Avant Healthcare Professionals Casselberry, FL August 2018 – Present Payroll Specialist

● Use third party payroll system from Paycom and Kronos to answer employee questions related to timecards, pay checks, taxes, direct deposit, etc.

● Review and update timecards for 200 employees based on facility timecards received, employee information, etc.

● Import direct deposit information into Kronos system

● Import address changes into Kronos system

● Generate referral bonus payments through payroll and a purchasing system

● Work with other departments to resolve client and employee issues related to time reporting and invoicing

● Writing Instruction documents for new processes related to payroll system and timecard submission

2017 – 2018 HCS Healthcare Winter Park, FL

March 2017 – July 2018 Payroll Specialist

● Processing multi-state payroll using a third party payroll system from Paycor

● Set up the correct local and state taxes based on resident and work locations of contractor employee population

● Set up garnishment and child support deductions and payables in the system

● Set up benefit deductions at the company level and employee level in the payroll system

● Apply for new state and local withholding tax accounts and unemployment accounts with different tax jurisdictions as needed

● Review tax notices received from all jurisdictions prior to sending them to the vendor for resolution and working with accounting if needed to resolve

● Work in Bullhorn system to resolve time sheet issues and invoicing issues

● Provide coverage for Employee Benefits

● Provide coverage for Invoicing through Account Receivable

● Trained to provide support for Compliance Department

● ACA Compliance and providing information to vendor for filings 2015 – 2017 HealthCare Support Services Winter Park, FL March 2015 – March 2017 Payroll Specialist – Shared Services

● Processing multi-state payroll using a third party payroll system from Kronos and Paycor

● Set up the correct local and state taxes based on resident and work locations of contractor employee population

● Set up child support and garnishment deductions and payables in the payroll system

● Set up benefit deductions at the company level and attached to employees in the payroll system

● Work in Bullhorn system to resolve time sheet issues and invoicing issues

● Provide coverage for Employee Benefits

● ACA Compliance and providing information to vendor for filings 2007 – 2015 Payroll Office of America Longwood, FL October 2007 – 2015 Payroll Processor

● Implementation and setup of new clients into payroll software including regularly scheduled status meetings, demonstration, and training

Processing multi-company payrolls using Millennium Payroll Software and a new Kronos software, SaaSHR/Workforce Ready

Responsible for setting up Child support deductions correctly per orders and payments to the agencies

Investigating problems with the taxation of benefit deductions

Quarterly and Annual tax filing support

Providing excellent customer service and support

New Hire reporting

1983-2007 AT&T Orlando, FL

2006 - 2007 Accounts Payable

Investigate payment transactions from inquiries to assure proper payment to external vendors

Utilize ORACLE to verify vendor invoicing

Assigned responsibility for training co-workers on procedures in data entry and research

Handle daily communication with external vendors of the company to provide timely responses to questions

1983 - 2006 Payroll

Provided in charge function for absent supervisor on a regular basis

Selected to respond to escalated hot line calls from company employees who posed questions or frustrations

Research various state regulations in order to process vacation payout compensation to company employees in compliance with guidelines

Assigned the individual responsibility for handling all investigation for error correction of payroll items in treasury system

Initiated the unclaimed property for payroll items by researching state guidelines to identify specific payments

Communicated transactions to company employees throughout the country

Designed overpayment reports using Excel to provide information to business units

Performed updates to W4 information of company employees

Set up voluntary and involuntary deductions for company employees

Handled all W2 inquiries, researching laws regarding taxes

Wrote training procedures for the processing and calculations of special payments

Performed account reconciliation for two payroll offices Education

2013 Associates Degree in Penn Foster

Paralegal Studies

Honors and Recognition

Twelve years of Outstanding Annual Work Performance Appraisals Ten years of More Than Satisfactory Annual Work Performance Appraisals Recognition of 20 Years of Commitment to Excellence Service Multiple letters of commendation from Management within organization 2017 Employee of the Year

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