Administrative Assistant Customer Service

MATHUMITHAA A/P MANIMARAN

ADMINISTRATIVE EXECUTIVE / CUSTOMER SERVICE EXECUTIVE

OBJECTIVES

Diploma holder with 3 years of administrative assistant experience. Equipped with management skills, passionate in understanding the relationship between customer or clients and excellent communicator.

EXPERIENCE

SIDDHARTHAN CARE CENTRE

ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE

Petaling Jaya, 2016 – 2019

Responsibilities:

● Scheduled and coordinated meetings and appointment

● Provide support to well-wishers over the phone, in person and emai

● Ensure and maintain confidentiality of all documentation and of all communication

● handling inquiries and incoming work requests

● maintaining filing systems

● preparing and sending outgoing mailings and packages

● typing documents and correspondence

● updating and maintaining databases

● controlling basic accounting functions such as checking invoices and making deposit

EDUCATION

DIPLOMA IN BUSINESS ADMINISTRATION

LINCOLN UNIVERSITY, 2018 – 2020

CERTIFICATE IN CUSTOMER SERVICE

ALLISON ONLINE EDU, 2020

CERTIFICATE IN EFFECTIVE CONTACT CENTRE & CUSTOMER SERVICE MANAGEMENT HRDF / CANAAN COMMUNICATION & TECHNOLOGIES SDN BHD, 2020 PERSONAL DETAILS

Mobile

+601********

Email

*************@*****.***

Address

Petaling Jaya, Selangor

LinkedIn

www.linkedin.com/in/mathu99

PROFESSIONAL SKILLS

Applications

Microsoft Words

Microsoft Excel

Microsoft Power Point

Graphic Tools

Adobe Photoshop

Basic HTML

Personal Traits/ Values

Leadership

Management

Respect

Ability to Work in Group

Honesty

LANGUAGES

Bahasa Malaysia

Written: 10 Spoken: 10

English

Written: 10 Spoken: 10

Mandarin

Written: 00 Spoken: 07

Tamil

Written: 00 Spoken: 10

REFERENCES

Naaviinasha

Coordinator/ Admin

M +601********

**********@*****.***

Dr Osama Isaac

Lecturer

M +601********

Contact this candidate