SUMMARY OF EXPERIENCE

Having around **+ years of total experience in the Global IT Industry, of which nearly 14+ years of strong experience with emphasis on Oracle Up-gradation, Support, Service Delivery and Project Management.

Experienced in Oracle Financials Application implementation, Upgrades, Rollouts and Post Production Support and all phases of the SDLC.

Adept in Setup and Implementation of Core Oracle Financial Modules – General Ledger, AGIS, Accounts Payables, iExpense, Cash Management, Fixed Assets.

Good understanding on Sub ledger Accounting (SLA), E-Business Tax (EB-Tax), Procure-To-Pay processes.

Involved in 3 Oracle R12 Upgrades and Post Production Support projects.

Excellence in Requirements Gathering, Functional Gap Analysis, Configurations, Module Setup.

Hands-on experience in ITIL / ITSM Framework & managed onshore/Offshore projects.

Managed client’s expectations and taken responsibility for delivering of project objectives efficiently.

Manage technical staff, offshore resources and coordinating development activities effectively.

Managed Oracle Financials Application 11i / R12 support project at Statestreet Corp, Boston, USA from Mar 2008 till Sep’2013 and later from Sep 2016 till May 2019.

Handled development projects on Oracle Financials Applications as well as other Web based applications.

TECHNICAL SKILLS

Operating Systems

Windows 2003/NT, HP-Unix, Novel Netware.

Languages

PL/SQL, Visual Basic, FoxPro

Database

Oracle 10G, 9i, 8i, SQL Server-2000

Business Intelligence Tools

BO Reports

Other Tools

Oracle SQL Developer, TOAD, Data Loader, Remedy, Service Now, JIRA, HP ALM QC, Open Script, Jenkins

Domain

Banking, Energy, Insurance

ERP

11i / R12 Oracle Financials – eBusiness Suite

CERTIFICATIONS/TRAININGS

Oracle EBS R12 Certified Implementation Specialist: Oracle Payables

Oracle EBS R12 Certified Implementation Specialist: General Ledger

PROFESSIONAL EXPERIENCE

Company Name: Atos Syntel India Pvt. Ltd. From: Feb’20 - To: Jul’20

Project Name

Aegon Harris

Client Name

AEGON UK Corporate Services Limited

Technology

Mainframe, Java, .NET, Pega, Fuse, Oracle, Sapiens

Duration

6 months

Role

Project Manager

Team Size

12+

Responsibilities:

As a Project Manager, responsible for the day-to-day operations and monitoring the progress of the program

Planning and estimating for the project, keeping the plan up to date

Tracking and monitoring the project as per the plan

Planning and Monitoring Defect Prevention Activities

Maintaining quality records

Attend daily scrum calls with development team and monitor the project status

Publish weekly status to management team and other stakeholders and keep them appraised as appropriate.

Project Description: The Aegon Project Harris outsourced the operation of Existing Business to Atos. Atos is now responsible for both BAU service, BAU change and a programme of Service Improvement. The Service improvement programme centres on the decommissioning of existing bespoke policy administration capability via Heritage and Unisure and replacing this with a package solution – Sapiens Consolidation Master (SCM).

Company Name: Atos Syntel India Pvt. Ltd. From: Jul’19 - To: Dec’19

Project Name

RPS Managed Services

Client Name

Manulife Financial, Toronto, Canada

Technology

Mainframe, Java, .NET, Informatica, SalesForce.

Duration

5 months

Role

Program Manager

Team Size

20+

Responsibilities:

As a Program Manager, effectively managed project staffing, resource availability, quality process.

Ensured that systems, processes and methodologies are followed for effective monitoring, control and support of service delivery.

Monitored prepared status reports, maintained timesheets, project review report, onsite/offshore coordination, adherence to quality processes/standards.

Managing and utilizing resources across projects

Coordinating the projects and their interdependencies

Managing risks and issues and taking corrective measurements.

Project Description: Retirement Plan Services (RPS) is a portfolio under John Hancock responsible for administration of US retirement plans and Syntel is responsible for 24x7 support, third party coordination and development support coverage for all IT applications.

Company Name: Atos Syntel India Pvt. Ltd. From: Sep’17 - To: May’19

Project Name

SSC AISRE BU

Client Name

State Street Corp., Atlanta, GA, USA

Technology

R12 Oracle Financials / Business Objects

Duration

1 year 8 months

Role

QA Lead

Team Size

6

Responsibilities:

As a QA Lead, participated in business process and requirements walkthrough meetings with client to understand the business requirements.

Prepare and Review Test Strategy / Plan, Test Scenarios and Test Cases with the appropriate group.

Review all Functional / Technical specifications which are in scope.

Work with development team for testing of retrofitted components.

Communicate the findings to the Dev team and get them fixed and retested on a timely manner.

Support business teams during UAT – User Acceptance Testing phase.

Attend status meetings and update status to Syntel and Client Management.

Project Description: State Street – Fund Management project is an Oracle Applications platform to support minor enhancements / bug fixes from post production, changes to existing Custom JE SubLedger Forms, Budget Restatement, PMI Oracle Work Flow Run changes, Revaluation templates and enabling Secondary Ledgers for all their existing clients. This is an on-ongoing support project, wherein the production defects will get prioritized and gets into Backlog Refinement Logs. Based on the priority the defect fixes will get developed, tested and moved to UAT for business testing. On UAT completion code moves will be identified and tagged to respective release schedules. This Project is to test all business scenarios pertaining to Statestreet existing business processes in R12 along with the newly enabled Secondary Ledger features. The major modules to be supported: GL, AP, FA.

Company Name: Atos Syntel India Pvt. Ltd. From: Sep’16 - To: Aug’17

Project Name

Project Ocean/India GST implementation

Client Name

State Street Corp., Boston, MA, USA

Technology

Upgrade to 11i to R12 – Oracle R12 – Oracle Applications – eBusiness Suite

Duration

1 year

Role

Project Lead

Team Size

8

Responsibilities:

As a Project Lead, participated in business process and walkthrough meetings with client to understand the business requirements.

Cascade the business requirement to the team and ensure that the appropriate test scenarios and test cases are prepared.

Prepare and Review Test Strategy / Plan, Test Scenarios and Test Cases with the appropriate group.

Review all Functional / Technical specifications which are in scope of the project.

Verify all business requirements are met in the upgraded environment.

Identify the scope and components to be validated in testing phase.

Work with onsite and offshore development teams for testing of retrofitted components.

Troubleshoot and provide Functional solutions to issues after Upgrade and involve in various phases of testing.

Defect Tracking is recorded and maintained in HP ALM Tool and it will be discussed on daily triage calls with the client management which includes Dev team, Configuration Team and Projects team.

Communicate the findings to the Dev / Project team and get them fixed and retested on a timely manner.

Support business teams during UAT – User Acceptance Testing phase.

Attend status meetings and update status to Syntel and Client Management.

Project Description: State Street – India GST project is an upgrade of Oracle Applications from current version of 11.5.10.2 to R12.1.3 and implement GST. This Project is to test all business scenarios pertaining to Statestreet existing business processes in R12 along with the newly implemented India Localization / GST features. The major modules to be supported: GL, AP, I-Expense, Cash Management, Fixed Asset and eProcurement. The upgrade scope of the project involves retrofitment of 11i components to fit them work in R12 environment.

Company Name: Wipro Technologies Nov’14 To Sep’16

Project Name

R12 Upgrade

Client Name

Ciena Corporation, Hanover, MD, USA

Technology

Upgrade to 11i to R12 – Oracle Financials – eBusiness Suite

Duration

1 year 11 months

Role

P2P Track Lead

Team Size

6

Responsibilities:

As a Consultant Lead, responsible for upgrade of Oracle Finance Modules.

Participated in requirement gathering, business process and design walkthrough meetings with client to understand the business requirements & discuss the concerns, issues raised during review phase.

Involved in review, presentation and release of design layouts, preparation of analysis and other docs.

Prepared As-Is and To-Be business process and reviewed with business users.

Provide Functional solutions to issues during Upgrade and involve in various phases of testing.

Work with onsite and offshore development teams for testing of retrofitted components.

Support business teams during UAT – User Acceptance Testing phase.

Participate in Conference Room Pilot sessions and represent Finance Modules.

Attend status meetings and update status of Wipro and Client Management.

Project Description: Ciena Corporation is a global supplier of telecommunications networking equipment, software and services that support the delivery and transport of voice, video and data service based out in the US. Ciena is upgrading Oracle Applications from current version of 11.5.10.2 to R12.2.4. The upgrade scope of the project involves retro-fitment of 11i components to fit them work in R12 environment.

Company Name: Wipro Technologies Jan’14 To Oct’14

Project Name

R12 – Mexico Rollout

Client Name

Electronic Arts, Redwood City, CA, USA.

Technology

R12 – Oracle Applications – eBusiness Suite

Duration

10 months

Role

Fin Track Lead

Team Size

3

Responsibilities:

As a Consultant Lead, assess the existing R12 application setups on all Financial Modules - GL, AGIS, AP, AR, EB-Tax, CM, FA and identify the gaps.

Map the business requirements to oracle applications & determine the solutions as appropriate.

Prepare design & configuration documents to enable EA Mexico operation.

Identify the areas for improvement and recommend appropriate solution.

Responsible to enable all Finance Module Setups for SIT, UAT and conduct CRP session.

Extend support for Rollout to Production Go-Live.

Project Description: Electronic Arts, Inc. is an American developer, marketer, publisher and distributor of video games headquartered in Redwood City, California, USA. EA currently operates in Mexico under a distribution model where local third party distributor sells goods to customers within Mexico. The project’s scope is to extend and implement the existing eBusiness Suite R12 applications to their Mexico operation, enabling EA Mexico as a buying – selling organization.

Company Name: Wipro Technologies Nov’13 To Dec’13

Project Name

R12 – Upgrade – System Study

Client Name

South African Petroleum Refineries Pty Ltd, Durban, South Africa

Technology

R12 – Oracle Applications – eBusiness Suite

Duration

2 months

Role

Fin Track Lead

Team Size

4

Responsibilities:

As a Lead Consultant, participated in requirement and assessment meeting with the business users and collected relevant information.

Created high level process map of current solution

Identified and recorded the current As-Is business process.

Reviewed the custom components and the current system integrations.

Assessed the impact on current processes, customizations & integrations

Conducted the retire vs. retain analysis for critical custom components

Defined the to-be processes and identified the gaps and areas for improvement

Project Description: The project scope is to perform an assessment of SAPREF’s current Oracle Applications 11.5.10 landscape for Oracle R12 upgrade. The assessment was done focusing on functional processes by conducting workshops, meetings and interviews. We studied the current processes of Financials, Logistics and Procurement areas and captured the pain points of SAPREF business team. With that information, we performed a detailed analysis to identify potential areas of improvement during R12 upgrade.

Company Name: Wipro Limited, USA Mar’08 To Sep’13

Project Name

Corporate System & Operations – Production Support

Client Name

State Street Corp., Boston, MA, USA

Technology

R11i – Oracle Applications – eBusiness Suite

Duration

5years 6 months

Role

Fin Track Lead

Team Size

18

Responsibilities:

Manage 24x7 Global support for US, Canada, Europe and APAC regions.

Manage Level 2 and 3 support for Oracle Financials R12 iProcurement, 11i Finapps modules and other business applications integrated with Oracle.

Monitor Queue management, Aging summary and Call reports.

Support ITSM process like Incident, Problem, Change and Release management.

Ensures the processes / procedures and best practices are followed

Review CR Enhancement document and route it to Change Management queue and owning the CR tickets till they are moved into Production.

Monitor incident volume, pending incidents and identify the resources needed to resolve incidents.

Review on the progress of the tickets, solution provided & ensure the action items are duly addressed

Drives the call in case of critical / urgent issues

Represent the Daily status review calls and meetings

Ensures coordination between project & support teams while resolving issues.

Track and publish productivity and SLA metrics

100% SLA adherence as per project norms.

Project Description: State Street is the world's leading provider of services to institutional investors. State Street offer three core capabilities — investment servicing, investment management and investment research and trading — that can be used independently or together to fuel the clients' business strategies. The Project is on post-production support handling the following responsibilities regard to Oracle E-business suite with the major modules to be supported: GL, AP, AR, I-Expense, Cash Management, Fixed Asset and Discoverer.

Company Name: Triune Technologies, USA Aug’07 To Feb’08

Project Name

R12 – Upgrade

Client Name

UTStarCom Inc, Alameda, CA, USA

Technology

R12 – Oracle Financials – eBusiness Suite

Duration

7 months

Role

Functional Consultant

Team Size

10

Responsibilities:

Involved in analysis of new features in release 12 of Oracle Applications and integrating them to the business flows of the current system.

Prepared BR100 setup documents for the modules worked.

Configured setups on Application for Finance modules – GL, AP and AR.

Prepared Test Scenarios to perform Unit / Integration Testing and UAT.

Conducted CRP on Financial modules and worked on getting signoffs.

Created User Training Documents and conducted Training sessions.

Project Description: UTStarcom is a global telecom infrastructure provider, focused on delivering innovative carrier-class broadband transport and access products and solutions. The project scope is to upgrade the existing oracle application 11i into R12.

Company Name: Value Consulting, USA Apr’07 To Jul’07

Project Name

Upgrade from 10.0.7 to 11i

Client Name

Darigold Inc, Seattle, WA, USA

Technology

11i – Oracle Financials – eBusiness Suite

Duration

4 months

Role

Oracle Functional Consultant

Team Size

2

Responsibilities:

Created high-level design specifications from business requirements

Performed functional setup steps for Oracle Financials 11i Modules.

Responsible as SPOC for user groups, process analysts and development team

Support Technical Team in Setups and Instance Configuration.

Trained users on product usage and maintenance.

Project Description: Darigold produces a full line of dairy-based products for grocery and foodservice customers. My primary responsibility is to gather requirement to upgrade the current financial modules from the present 10.7.0 multiple instances into 11.5.10.2 instance. As a Consultant I have created - the high and low level design documents, environment setup docs and implementation checklist.

Company Name: HTC Global Services Inc. Chennai Aug’99 To Mar’07

Project Name

eFIN, PDC, WFMS

Client Name

In-house Product Development.

Technology

VB/ASP, .NET, MS SQL Server.

Duration

8 years

Role

Development Manager

Team Size

22

Responsibilities:

Participated in requirement gathering, business process and design walkthrough meetings to understand the business requirements.

Involved in review, presentation and release of design layouts and other docs.

Participate and document the design processes

Prepare high level and detailed level design documents

Review of design specifications, test plans and test cases.

Preparing project plans and helping team to adhere to the project tasks

Involve in creating and improving the processes that help achieve efficiency.

Prepare the unit and system test plans

Act as a liaison between the business and the technology team

Act as a coordinator for the rollover of applications to production environment

Help in supporting the application in case of any production issues

Project Description: EFIN is a Financial Accounting system, an internal product of HTC. This project offers the complete cycle of processes involved in Accounting. Page Data Capture System (PDC) and Workflow Management System is responsible for the back office processing of activities related to Data Capture and Data Management requirements in sectors such as publishing, education, research and government (offshore projects).The project here involves in designing and developing applications that help in the seamless transition of the back office work. The other objectives of the project include streamlining of processes for efficient management of application and resources.

EDUCATION

Degree

Specialization

Month/Year of Passing

University Name

Grade

M.Sc

Information Technology

May’2003

Alagappa University

58%

B.Com

Accountancy, Commerce

May’1990

Madras University

73%

I hereby declare that the information that I have furnished is authentic, and true to the best of my knowledge.

Contact this candidate