Cybersecurity, Systems Engineering, Networking, Telecommunications
Resume:
Aloukou Djigbenou (Jonathan)
Cybersecurity, Systems Engineering, Computer Networking, Telecommunications Engineering Perfectly Bilingual (English- French)
469-***-**** • ********.*********@*****.*** • McKinney, TX • https://www.linkedin.com/in/jonathandjigbenou PROFESSIONAL PROFILE
A multi-specialty in technology with 10 years of diverse experience in Cybersecurity, IT, computer networking, systems and telecommunications engineering. Skilled at designing, deploying, integrating, securing, testing, and maintaining digital and traditional communication systems. Looking to advance their career as a system, network, telecommunications, or simply an information security professional and contribute to a significant improvement of the hiring organization’s ROI. TECHNICAL SKILLS
Cybersecurity
• Penetration Testing: Metasploit (Windows, Linux), Armitage, Burp Suite, Dirbuster
• Digital Forensics: Autopsy, The Sleuth Kit, EnCase, FTK, OSForensics, Helix, AnaDisk Disk Analysis Tool, Copy QMPlus, Disk Duplication Software, Disk Investigator, Ophcrack, Cellebrite, Oxygen Forensics, Data Doctor, DeviceSeizure, Forensic SIM Cloner, XRY, Pwonage, Recover my iPod, APowerSoft, iMyPhone, iPhone Analyzer
• Cryptography: Symmetric key algorithms, Asymmetric algorithms, RSA, DES, 3DES, AES, Diffie, Hellman, Hashing,John the ripper, Hashcat, Hydra
• Network Security: SSH, SSL, IPSec, Kerberos, Wireshark, Nmap, VPN, IDS/IPS, Firewalls, Next-Gen, NAC,
• Legislations & Frameworks: Security Policies and Procedures Compliance, Laws protecting against security incidents, Security Awareness and Training Education (SATE), NIST CSF/NIST 800-53, NIST SP 800-53 and NIST SP 800-171, Mitre ATT&CK and D3FEND, Lockheed Martin Cyber Kill Chain, COPPA, CFAA, HIPAA, PCI DSS, RMF, Sarbanes-Oxley Act (SOX), COBIT, GLBA, SOC2, FISMA, GDPR, ISO 27001 and ISO 27002, NERC-CIP
• SIEM: Splunk
Systems Engineering
Systems Architecture, Systems Requirements Design, Systems Design, Systems Development, Integration for Complex Systems, Complex Networks and Systems, Software Maintenance, Software Evolution, Software Re- Engineering, Software Testing, Software Validation, Software Verification, Systems Reliability, Systems Life Cycle Cost Analysis, Systems Project Management, CONOPS, CONEMP Computer Networking:
Routing, Switching, TCP/IP, UDP, IPsec, OSPF, EIGRP, DHCP, DNS, SFTP, SCP, HTTPS, ICMP Telecommunications Engineering
• Cellular Networking: 5G, 4G-LTE, 3G-UMTS, ALU Telecom switches, RAN, Calls testing
• Fiber Optic Technologies: SONET, CWDM, DWDM
Additional Skills:
• Operating Systems: Windows, Linux (Kali, Ubuntu, Debian), Mac OS, iOS, Android
• Cloud Technologies: Amazon AWS; Microsoft Azure; Google GCP, VMware
• Scripting and Programming: Bash, Shell, PowerShell, Python, SQL, VB, C++
• CI/CD: Git and GitHub; Jenkins, Ansible and Terraform CERTIFICATIONS
• CompTIA Security+
• Cisco CCNA
• CompTIA A+
• Splunk Core Certified User
• LPI Linux Essentials
• Amazon AWS
• Cybrary SOC Analyst
EDUCATION
2nd Bachelor of Science in Cybersecurity, and Information Assurance Anticipated: July 2025 Western Governors University
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Master of Sciences in Systems Engineering & Management August 2019 The University of Texas at Dallas Richardson, TX Associate of Applied Science in Electronic Communications Technology August 2016 Texas State Technical College Waco, TX
Bachelor-Master of Science in Telecommunications, Minor in Computer Networking August 2010 Institut National Polytechnique Félix Houphouët-Boigny Ivory Coast Associate of Science in Electronics and Computer Technology Engineering April 2008 ITES - Institut de Technologies et Spécialités Ivory Coast WORK EXPERIENCE
Internal IT Senior Associate – NTT DATA Services Plano, TX October 2022 – October 2024 Responsible for installing critical patches to vulnerable Digital Key firmware and hardening systems against potential cybersecurity attacks from the client’s side. Travelled to clients’ locations across the United States to deliver Digital Key software updates, improving the company’s cybersecurity posture, thus, demonstrating a strong commitment to delivering high-quality IT services to a diverse customer base.
• Used the DirectKey Toolkit App, Authorization codes, and APIs to install the patches, resulting in a proactive security enhancement.
• Demonstrated exceptional multitasking abilities by efficiently operating 15-20 electronic tablets, resulting in a remarkable 95% improvement in delivery speed, and significantly enhancing productivity.
• Planed Digital Key firmware upgrade activities in close collaboration with clients, created and managed weekly schedules for technicians. Ensured efficient and timely execution of projects, resulting in a better project execution and customer satisfaction.
• Maintained clear and effective communication with clients and supervisors by consistently writing detailed reports after project deliveries, resulting in valuable insights into project outcomes and allowing for continuous improvement in service delivery.
IT Risks Analyst - Cybersecurity Workforce Alliance & iQ4 Corporation Woodcliff Lake, NJ December 2022 – March 2023
(Part-time Remote Internship)
Orchestrated and led a team of security analysts in an in-depth investigation of the 2019 General Electric IP theft incident using the NIST CSF/NIST 800-53 guideline, resulting in a full compliance with industry-specific cybersecurity regulations and standards, eliminating the risk of non-compliance fines and significantly enhancing the company's reputation for robust security practices.
• Spearheaded a comprehensive security audit that meticulously IDENTIFIED and categorized critical assets for PROTECTION, and remediated vulnerabilities, resulting in an impressive 90% reduction in security breaches and bolstering the organization's cybersecurity resilience.
• Pioneered the implementation of a proactive threat detection system, leading to a remarkable 85% reduction in the average time it takes to DETECT and RESPOND to cybersecurity incidents, resulting in a significant improvement of the company's overall security posture.
• Conceptualized and executed a comprehensive employee cybersecurity training program, contributing to the 90% reduction in internal security breaches, and resulting in a more secure organizational environment.
• Collaborated closely with IT teams to develop and implement a robust disaster RECOVERY plan, ensuring business continuity in the event of a cyberattack, resulting in a 98% reduction in potential downtime, safeguarding the company's operations and minimizing disruption in critical situations. Cybersecurity Analyst – Generation USA Remote, from Washington DC January 2022 – May 2022
(Full-time Remote Apprenticeship)
Immersion into the cybersecurity field. Trained on the fundamentals of the discipline through virtual labs and class lectures.
• Leveraged Lockheed Martin's Cyber Kill Chain and the MITRE Attack framework to replicate cyber threats, and applied Defense-in-Depth models and the MITRE Defend Matrix to fortify our defenses against potential attacks.
• Demonstrated proficiency in Kali Linux, Windows CMD, and PowerShell scripting to securely access, modify, and control remote systems.
• Used Splunk, Wireshark, and Network Miner, to actively monitor and analyze system and network activities. Page 3 of 5
• Conducted comprehensive vulnerability assessments using Core Impact and OpenVAS.
• Proactively identified and mitigated OWASP TOP 10 vulnerabilities through the simulation of attacks on the Mutilidae web server and related tools.
• Used Binwalk forensic utility to meticulously examine and extract embedded executable codes from firmware and binary images.
• Successfully remediated rootkits from Windows systems, firmware, and binary images.
• Executed advanced network attacks, including ARP cache poisoning and Man-in-the-Middle attacks, using the Ettercap tool to capture login credentials.
• Conducted comprehensive system scans using Linux commands such as Nmap and Hping3, identifying live and open ports.
• Ensured continuous web information availability by troubleshooting and fixing broken Linux servers and services, including httpd servers.
5G NOC Engineer – NOKIA Coppell, TX July 2021 – November 2021
(Worked for the account of Glow Networks)
Responsible for monitoring and responding to 5G optical network alarms, fault and performance management alarms, and service provisioning alarms on AT&T, VERIZON and T-MOBILE networks, using Nokia-Siemens NetAct (O&M platform) and Remote Desktops (RDP), resulting in 98% of sites operational each day during the 5G deployment.
• Used RDP and NETACT to ensure the viability of VERIZON and T-MOBILE networks, while responding to a variety of hardware and software issues
• Collected snapshots and logs on network elements and input them into shared drives
• Reviewed MOPS for VERIZON and T-MOBILE equipment maintenance procedures
• Opened troubleshooting tickets when problems are reported, and escalated to appropriate Tiers for resolution Managing Director – GETSOLUPRO LLC Dallas, TX and Abidjan, Côte d'Ivoire February 2020 – June 2021 Business Development Specialist – IS2E (Ingénierie des Systèmes Électriques et Expertises) February 2020 – June 2021 Due to Covid-19, I created a Telecommunications and IT Services company while I was stuck overseas in Côte d'Ivoire. With GETSOLUPRO LLC, I hired 10-20 young engineers, technicians, and management professionals, and I led the management of the company to successfully deliver Fiber To The Home (FTTH) services, computer network installations, as well as Enterprise Resources Planning (ERP) solutions and websites design to customers. I have also played a crucial role in avoiding an electrical engineering company- IS2E from permanently closing due to the competitive market. As their Business Development Specialist, I geographically repositioned the company, leveraged their Marketing and Sales communications to acquire more businesses, hired more competent employees, and interacted with Côte d'Ivoire’s taxes ministry to negotiate taxes reduction and payment on their behalf.
• Developed GETSOLUPRO’s business plan
• Hired and worked with external agencies to develop legal statuses and create the company
• Developed business relationships with Ecobank and GTBank to open lines of credit for the company
• Developed new Marketing and Sales communication plans, as well as internal communications diagrams for both GETSOLUPRO and IS2E
• Hired and trained new employees for both companies
• Worked with the HR to develop responsibilities of new hires
• Worked with the financial department to resolve all the pre-existing tax delinquencies of IS2E
• Attended sale demonstrations on clients’ sites and helped closing deals for GETSOLUPRO
• Presented quarterly ROI achievements to stakeholders of GETSOLUPRO
• Developed employees’ engagement and reward programs for both companies Clients served include but are not limited to Orange Côte d'Ivoire, Moov Africa Côte d'Ivoire, MTN Ivory Coast, Camusat S.A., Entreprise de Distribution et de Telecom (EDT), ETEL-CI, Compagnie Ivoirienne d'Électricité (CIE), ABB, Bouygues Group, etc. Major projects executed include the interconnection of a High Voltage electrical network between Côte d'Ivoire, Guinea, and Liberia, installation of solar energy systems, installation of video surveillance systems, internet deliveries in households.
Cellular Network Systems Engineer – NOKIA Irving, TX September 2019 – January 2020
(Worked for the account of F2G Solutions, former DSI Telecom) Page 4 of 5
Responsible of investigations and troubleshooting DWDM Technology, BSC and BTS, RNC and WBTS, Wireshark servers, VM farm administration, FTP servers, IP routers, switches, and firewalls, using RDP, Linux built embedded systems
(Raspberry pi), and network analytics, resulting in 90% AT&T, Verizon, and T-Mobile networks constant availability.
• Tested 5G Features and Functions, and deployed new software releases on systems
• Managed JAMURA mobility solution delivery for GDC India and SAC WIRELESS field engineers
• Built Linux embedded system to allow remote control and commissioning of 4G and 5G eNB and gNB;
• Remotely assisted field technicians to troubleshot embedded system issue and even 5G and 4G commissioning
• Reported daily activities of cellular sites into Excel spreadsheets and processed them with Microsoft Power BI– Business data analytics and Data Visualization tool
• Stored all relevant projects information in appropriate locations per processes in place 5G Systems Integration and Testing Engineer – NOKIA Irving, TX October 2016 – May 2019
(Worked for the account of DSI Telecom)
Responsible for building 5G systems, testing them and their interoperability with user equipment. Ensured systems maintenance, lab network operability, and occasional maintenance on the company’s intranet. PROJECTS:
• End to End Systems Integration and Testing with Qualcomm UE; 5G 19 (3GPP Non-Stand-Alone Standard)
• Verizon Wireless: Migration to 5G 18A and call testing with PRISMA UE (3GPP Non-Stand-Alone Standard)
• AT&T: 5G 17 trial integration to existing 4G Network
• Verizon Wireless: 5G 17 trial integration to existing 4G network REGULAR TASKS:
1. 5G Systems testing:
o Performed 5G Network testing: Connectivity between DU and CU, Links testing (S1, X2, etc.), etc. o Performed 5G Software and processes testing: Lte and 5G features and stability testing (Attach, Detach, Ciphering, etc.)
o Performed 5G Call testing: Use of Qualcomm phones (Andoid, QXDM), Samsung and Windows phones o Collected 5G data on 28GHz Bandwidth
o Performed 5G Throughput tests
o Used of network analysis tools such as Wireshark to understand, find and mitigate issues 2. 5G Systems build-out and configuration (5G-17, 17A, 18A and 19) o Deployed Cloud systems using OpenStack plateform o Used Linux commands to deploy software, configure, and integrate DU components (ASIKs, ASIAs, ABILs, ABIKs)
o Used Linus commands to deploy software on, troubleshoot and integrate 28Ghz and 39Ghz NR o Tested Software builds Stability through O&M GUI platform o Assisted in CU elements deployment (Control & compute Nodes) o Assisted in Core Network (vMM) and Emulator (vMG) deployments (MME, S-GW, P-GW, HSS) o Maintained 5G Systems (Hardware, Software)
o Provisioned ALU 7850 and NOKIA-DELL S4048-ON swithes o Improved Fiber Optics link deliveries using CWDM/DWDM modules o Researched and tuned Intel’s MTP-CPE on 5G test network o Consulted and supported the construction of 5G LAB testing environments 3. Field Testing Operations
o Adjusted antennas alignment using multimeters
o Improved radio signal power levels to reach desired coverage areas o Resolved any connectivity issues or radio signal interference using spectrum analyzers o Performed drive testing to ensure network operability after each new software release Communications Technician – Brazos Electric Power Cooperative Waco, TX February 2015 – December 2015
(Part time Co-op)
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• Performed Passive Intermodulation tests on ALCATEL MDR 4000, MDR 6000, Exalt, ROXIM Lynx sc2 T1, and ADTRAN TRACER 6420 radios
• Performed Line Sweeping tests with Anritsu Site Master S331C- 2GHz
• Contributed to designing, deploying and implementing services for a new Aviat radio network (Eclipse INUe)
• Assisted in migrating the existing T1 network to an all-IP network
• Programmed MOTOROLA ASTROR XTLTM 5000 Digital two- way Mobile Radios (764-870 MHz)
• Installed SureCall’s SC-288W Full Band Outdoor Omni and DUAL BAND DIGITAL Antennas installation (698-960 MHz/ 1700-2700 MHz, 2-3/ 3-4 dBi)
• Installed and tested CORNING Fiber Optics
• Maintained microwave shelter batteries
RF Engineer Associate & Drive Tester – NOKIA & GTL AMERICAS, LTD Branson, MO October 2014 – December 2014
(Worked for the account of SoftQL)
• Collected data from LTE, CDMA/EVDO on 5 and 10 MHz Bandwidth
• Performed FTP and UDP Download/Upload tests, Latency Ping tests, Intra eNB Handover tests Software used: JDSU E6474A platform (Version 18.0-2a) IT Technician – University of Kentucky Lexington, KY January 2012 – March 2013
• Collected Wi-Fi 802.11 data in support of performance evaluations
• Collaborated with RF Engineers in identification and improvement of poor areas of coverage
• Contributed to WIFI coverage expansion solutions implementation Software used: AirMagnet Survey PRO
Network & RF Engineer Intern – CFAO TECHNOLOGIES Ivory Coast April 2010 – September 2010
• Assisted in deploying a Cisco Integrated Unified Communication System
• Gained training with Cisco IOS commands on routers and switches
• Updated VoIP phones using Cisco Call Manager
• Programmed frequencies into Motorola two-way radios
• Established Line of Sight transmission with Motorola Canopy communication system
• Configured and turned up Thuraya satellite phones Data Processing Technician Intern – ENERGIES & TELECOMMUNICATIONS Ivory Coast Sept 2007 – Nov 2007
• Assisted in programming RTU-200 systems (Remote Terminal Units-200 systems)
• Maintained Computers and company’s LAN equipment
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