Virginie Qader

adib2s@r.postjobfree.com

(***) -599-5560

An energetic, motivated and dynamic person with strong working skills and a broad range of hands on and theoretical experience in many areas. Highly articulate, demonstrating excellent interpersonal skills.

Experience

2016-Present The Walking Company, Sterling VA

Store Manager

Hired as a full-time key-holder, promoted to Store Manager within a year

Won Rookie Manager of the year award, met and exceeded store plan for 24 months back to back (+ $137 000 within 2 years)

Re-trained staff to meet customer service, visual expectations and sales by focusing on multiples, and ended first in the District with 13% comp gain over LY

Created relationships with local partners and built a growing customer base utilizing the company’s rewards program and exceptional service to retain loyalty

Worked with corporate on getting the right product to meet our customers needs and offer a pleasant visual experience in the store by analyzing purchasing trends

Handled recruiting, hiring, coaching and dismissal of employees

Facilitated a productive, inclusive and supportive workplace to attract and retain a qualified workforce

Controlled payroll costs by creating effective schedules

2015-2017 Charlotte Russe, Dulles VA

Sales Manager

Provided personalized customer service, met conversion and sale goals consistently

Trained and led a team of associates, performed all day to day operations in absence of the store manager

Built store windows and floor sets weekly in all departments as product was coming in

Assisted the store manager by producing store reports, as well as interviewing potential associates and loss prevention training

2015-2016 Sports Authority, Sterling VA

Head of Customer Service / Operations management trainee

Led customer service and cashiers’ team, improved loyalty rewards sign ups by 200% within a month by implementing a tracking system that was later adopted company wide

Started specific training to become an operations manager, performed audits to assure that the store met company policies and standards.

Worked along with a bankruptcy company and participate in the process of closing the store permanently.

2013-2015 German Embassy, Washington DC

Personal Assistant to the Chief of Staff

Assisted the Chief of Staff for the German Embassy during his stay in the District of Columbia

Facilitated Dr. Aston’s travels and his family’s move back to Europe

Education

2010-2013 Lycée Hotelier Sacre Coeur France

Technological baccalaureate in the Art of Hospitality obtained in 2013 with high honors.

Studied all aspects of hotel and restaurant management with theoretical and hands on classes and internships.

References