Manager Analyst

Abdulhakeem Shaik

US Citizen, C*C Only

Email: ***@**********.***

Contact: +973-***-****

SUMMARY

Over 8+ years of total IT experience as Senior Business Analyst in the field of information systems and worked extensively on Banking/Financial domains in diverse business and technical environments.

Experience in the implementation and successful delivery of complex information systems within theTechnology, Financial Services Industries, Publishing Company primarily focused on Identity and Access Management (IAM).

Good experience as a Quality Assurance focused on Identity and Access Management.

In - depth knowledge and practical experience of using Waterfall, Agile, Scrums, Rational Unified Process, Business Process Reengineering, Unified Modeling Language, System Requirements Specification, Functional Requirements Specification, Rapid Application Development, and MS Visio.

Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and documenting them using MS Visio.

Expertise in Process Analysis, System Analysis, Object Oriented Analysis, Functional Design & Documentation (FDD), GAP Analysis, Requirements Traceability, Use Case Analysis & Design.

Highly qualified in changing the needs of Business Users and Stakeholders to the Functional/Technical Requirements.

Served as a critical resource and liaised between Subject Matter Experts and Technologists throughout the project life cycle.

Excellent conceptual and technical skills to create Business Requirements Document, Functional Specifications Document, Process Flow Diagram, and Detailed Design Document.

Experience conducting JAD (Joint Application Development) sessions with Stakeholders and Business Partners to resolve issues.

Diverse experience includes involvement in all aspects of the implementation process/business process re-engineering through AS-IS, TO-BE, Blue Printing, Prototyping, Realization, Development, Testing, Go-Live and Support.

Coordinated with Analysts, Managers, Developers and Testers for complex projects during the SDLC.

Worked with the project team to determine appropriate Test/Deployment Plans, and supported the product launch.

Extensive experience in the field of Business Analysis, Risk Analysis, Software Validations in Banking projects, multi-tier, and web-based application for various horizontal and vertical industries.

Business Analysis: Skilled at running sessions with business users, stakeholders and subject matter experts and eliciting needs and translating those needs into concise functional and non - functional requirements and supporting the implementation of Identity Management and Access Governance and Administration solutions.

Experienced in Analyzing and implementing Segregation of Duties, Application access reviews, Audit and Compliance requirements, Role-Based Access Control (RBAC).

Expert in defining Access Administration (Provisioning, de-provisioning), access enforcements (authentication protocols) and access governance (certification, Logging, and Monitoring) via JAD sessions.

Expertise in SailPoint lifecycle Manager, Compliance Manager and Access Governance modules.

Test Planning and Management: Experienced in leading testing teams, test plans, test cases and execution of test cases in SIT, Integration and CAT/UAT environments

SDLC & Methodologies: Strong end-to- end knowledge of traditional Software Development Life Cycle (SDLC) and Agile methodologies combined with hands-on IT experience.

Expertise in Sail point lifecycle Manager, Compliance Manager and Access Governance modules.

Strong organizational and documentation skills, proficient in MS Office Suite (MS Project, Excel, and PowerPoint)

Able to simultaneously work on multiple tasks and projects in a fast-paced environment.

PROFESSIONAL EXPERIENCE

CapitalOne - Plano, TX

Senior Business Analyst – IAM, Oct 2019 - Present

Functioned as the primary liaison between the business client, operations, and technical areas throughout the project life cycle.

Facilitated meetings with stakeholders to elicit business and functional requirements and perform business process analysis.

Interacted with internal stakeholders to share findings from deep dive analyses.

Building and Configuring SailPoint IIQ tasks like Group Aggregation, Identity Refresh, Roles, System Maintenance, Populations, Check Active Policies, Certification Refresh, Run Rule, etc.

Translated massive data sets into actionable business results.

Implemented the foundation for entitlement certification for users to address regulatory compliance and audit requirements.

Collaborated with technical resources to develop workable solutions that meet customer expectations.

Gathered and analyzed application data provided by application owner.

Translated business requirements into technical requirements and assist other team members in implementing the solution.

Provided direct technical evaluation of third-party products for inclusion in IAM solutions and define software development processes.

Set up an automated application user certification campaign for approval of the access and privileges for certification.

Generated reports for each application for audit purpose.

Experienced in creating various Unified Modeling Language (UML) Diagrams using UML modeling tools such as MS Visio.

Analyzed Business Process Model, Use Case model and test procedures based on agile methodology.

Setup the workflows for requesting, granting and revocation of the user access.

Reviewed the documentation on a regular basis to ensure accuracy and completeness.

Analyzed and communicate the viability of the solution to meet project timeline, budget and quality.

Designed, documented and explained the file formats for collecting the Separation of Duties (SOD) data within the application and system.

Documented the process and setup for user to raise a request and associated workflow with it for each application in a standard format.

Provided demos and assistance to the application team throughout the project life cycle starting from onboarding application to certifying and revoking access for users.

Affiliated Bank - Bedford, TX

Senior Business Analyst – IAM, Sep 2017 – Sep 2019

Provided company-wide customer support with Identity and Access Management Systems (SailPoint) by assessment, analysis, and resolution of end-user complications.

Requirement gathering for password management.

Developed prototype of new information processing application using MS Visio

Facilitated collection of requirements from system users and preparation of business requirement documents (BRD) using RequisitePro that provided appropriate scope of work for the technical teams

Prepared the Use Case views for a clear understanding between the vision document and the stakeholders using Microsoft Visio and Rational Rose

Created power point presentation for business SME to facilitate requirements gathering.

Created user flow, UI design and design specifications for client applications.

Wrote use cases and requirements specification documents for user flow and requirements and technical specifications.

Worked on design and documentation of Workgroups, roles and policies in SailPoint.

Worked on custom and out of box workflows in SailPoint.

Worked directly with users to establish Business Requirements, defined and documented core business process information, business rules, business entities and other relevant information

Performed feasibility analysis and created project and budget plan with the project manager using MS Project

Designed and developed use cases and UML diagrams in Star UML and MS Visio

Requirement gathering for Segregation of duties (SoD)

Provided the best practices for SailPoint functionalities and implementation.

Participated in and/or User Acceptance Testing and bug-related reengineering efforts

Requirement gathering for role-based access control (RBAC) with role mining practices.

Ensured requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible

Requirement gathering for Application owner review/certification

Assisted in Testing by helping create Test plan and Test cases.

JPMC - New York, NY

IAM Business Analyst, Feb 2015 – Aug 2017

Conducted JointApplication Development (JAD) sessions with stakeholders to elicit requirements.

Documented and created Business Requirement document (BRD) and Functional Requirement document (FRD).

Organized and facilitated Agile and Scrum meetings, which included Sprint planning, Daily Scrums or standups, Sprint Review and Sprint Retrospective.

Facilitated User story grooming sessions.

Helped the team in breaking down the Epics into User Stories and tasks.

Designed and developed various UML diagrams like Use cases, Activity diagram and Sequence diagram using VersionOne.

Worked with the SME’s to develop Identity and Access Management (IAM) Program Framework

Responsible to elicit high level IAM Business Requirements from key business and technology stakeholders

Responsible to create Business Requirements Document (BRD)

Created Requirements Traceability Matrix (RTM) in MS Excel

Created AS-IS process workflow and TO-BE process workflow in MS Visio

Responsible for mapping requirements to IAM capabilities, SOX controls and PCI controls

Held interviews and workshops with key business and technology stakeholders to assess current state IAM tools

Responsible for current IAM tools to Framework mapping

Identify and document detailed current major IAM Service Gaps (Gap Analysis) or deficiencies for processes, products and tools

Worked with SME’s to develop Maturity Model for improving IAM maturity over time

Worked with the SME’s and key stakeholders to assess current and target state maturity for each IAM capability in the Framework

Worked with SME’s to prepare knowledge transfer document for Trusted Third Party Assessment

Identified IAM functional areas in scope and involve in Trusted Third-Party market analysis for IAM

Worked with the SME’s to define the future state of an IAM solution to adequately prepare for the build, test and implementation stages

Responsible to develop IAM term glossary

Worked with the IAM team to develop IAM Roadmap and Release Plan by identifying gaps between the current and future state and identifying initiatives for proposed future state solutions not available in current systems

Involved in the RFP process for Identity Governance and Administration (IGA) Tool

Involved in vendor demos for the IGA tool selection

Worked with the SMEs and key stakeholders to create Proof of Concept Use Cases for the stakeholders to test the critical scenarios in the IGA tool

HSBC Bank, New York, NY

Business Analyst, Sep 2012 – Jan 2015

Review, research and make determination of suspicion on items and transactions identified according to the Bank Secrecy Act (BSA) via AML automated alerts or manually received reports and referrals.

Evaluates wire transfers and other payments for potential fraud, money laundering, patterns and inconsistencies.

Analyzed clients' database to create Customer Monitoring Report.

Preparing Daily Recon Reports, weekly, monthly metrics for MI dashboards using MS Excel and SQL.

Interacts with Bank management on suspicious transactions conducted by customers.

Involved in research, writes, and reviews Suspicious Activity Reports on a daily basis while ensuring compliance with federal regulations.

Performs Enhanced Due Diligence on customers deemed high risk, and suggested account restrictions and/or account closures based on risk to the institution.

Work closely with team members and other financial institutions to fulfill the USA Patriot Act Sharing of Information requests.

Understand and keep update on the current Red Flags and industry trends related to AML.

Investigates reviews and monitors suspicious customers' account transaction activities and made recommendations for further review or closure.

Provided training on Bank Secrecy Act and Anti-Money Laundering procedures and systems for new employees.

Education: Bachelor of Science from Strayer University, Herndon, Virginia

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