LINDSAY RAGER

Seville, OH ***** adiaku@r.postjobfree.com

330-***-****

Consumer Relations professional with 8+ years of high level experience.

Authorized to work in the US for any employer

Work History

Goodyear World Headquarters- Akron ohio

Consumer Relations Specialist – February 2020 to April 2020

Responsible for answering customer inquiries via telephone, internet and surface mail

Assess and resolve customer's issues efficiently and effectively

Assist customers in selecting tires that are compatible to their vehicle and driving habits

Provide information regarding tire products, warranties, tire concerns and survey issues

Provide information regarding the Gemini Warranty and Sensio Road Hazard Protection

Provide authorization to Goodyear retailers for tire adjustments

Explain the adjustment process and assist Goodyear retailers with the completion of the adjustment forms

Wright Tool Company Barberton, OH

Customer Service Specialist January 2017 to June 2017

Answering phones from distributors and sales reps

Answering questions regarding tools

Placing orders

EVA's filing

Sorting literature requests

Goodyear Corporate Headquarters (Insource) Akron, OH

Customer Service Representative July 2006 to August 2014

Responsible for answering customer inquiries via telephone, internet and surface mail

Assess and resolve customer's issues efficiently and effectively

Assist customers in selecting tires that are compatible to their vehicle and driving habits

Provide information regarding tire products, warranties, tire concerns and survey issues

Provide information regarding the Gemini Warranty and Sensio Road Hazard Protection

Provide authorization to Goodyear retailers for tire adjustments

Explain the adjustment process and assist Goodyear retailers with the completion of the adjustment forms

Core Strengths include, but are not limited to:

Administrative Support

Call Center

Data Entry

Problem solving

Excellent verbal, written and interpersonal skills

Organized and detail oriented Ability to execute multiple tasks efficiently

Motivated self starter and with exceptional learning skills

Versatile and resourceful team player willing to go the extra mile

Portray a professional image in working with consumers

Described as courteous, patient, and respectful of client concerns

Committed to providing the highest levels of customer service

Education

Barberton High School Graduate

Self taught and self motivated

Reference available upon request

Contact this candidate