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Ilana Oosthuizen

address: * **** ****, *** *****, Port Elizabeth

mobile: 062-***-****

email: adiad2@r.postjobfree.com

Professional profile

Committed, dynamic, energetic, quick thinking and versatile. Works well under pressure to successfully reach targets and deadlines within multi-tasking environments. A highly self-motivated and achievement-driven individual with excellent interpersonal skills and international experience functioning comfortably at Senior Management level or above. Possesses communication and leadership skills that enable her to sustain business relationships at all levels with experience of both Private Corporate and Public Sector environments. An excellent aptitude for analytical reasoning and problem solving, comfortable working at both strategic and tactical levels. A team player with considerable experience of working with multiple agencies and possessing a good record of task-focused work delivered on schedule through providing flexible innovative solutions and effective management of change. Key Specialties

• Analysis of financial data to produce intelligent management reports

• Analysis of performance data to produce performance reports

• Design and implementation of financial and operational performance measurement systems

• Process design, mapping and implementation

• Financial forecasting and modelling

• Project Management of large scale database implementations Key Proficiencies

• Performance Management

• Financial Management

• Management Accounting

• Budget Management

• Contract Management

• Change Management

• Benchmarking

• Data Analysis

• Business Process Re-engineering

• People Management

• Leadership

• Training

• Administration

• Diversity & Flexibility

• International Experience

Career summary

2017–2020 SELF EMPLOYED

Lekkerbek Catering

References available on request

Mainly focused on Corporate catering, staff lunches and functions. Clients included BBEnergy part of the BBE Group and South African Medical Association (SAMA).

Reason for looking for new employment

Due to the universal Covid 19 lockdown and ensuing crises it has not been financially viable to continue with the operation of this business.

2

Career summary cont.

2016–2017 Outsourced CFO (Pty) Ltd

Senior Accounting Consultant

Reference: Dana Pretorius – Director

Email: adiad2@r.postjobfree.com Office: +27-21-201-**** Outsourced CFO is a financial management boutique that renders a technical and visionary financial function service to ambitious SME’s. As a senior accounting consultant I was engaged to help entrepeneurs rethink, automate and scale their companies in the pursuit of business eminence. Responsibilities included

Fulfilling full accounting function for various clients including but not limited to:

• Bank and petty cash reconciliations

• Debtors, Creditors and other GL reconciliations

• Accruals, prepayments and other month end journals.

• Bank allocations and processing of transactions

• Monthly management accounts pack

• SARS returns, including VAT201, EMP201, EMP501 bi-annual reconciliations, provisional tax and IT14.

• Dealing with any SARS related queries.

• Year end closing and journals

• Compilation of annual financial statements

• Preparing for audit and liaising with auditors.

• Preparation of budgets and financial and cash flow forecasts with variance analysis.

• Financial mentoring for business owners as part of Innovator Trust Programme.

• Ensuring all customers financial management needs are fulfilled and that they receive a quality service.

• Experience in using sage one, pastel, xero, freshbooks, freeagent and any other accounting software. Key Achievements

• I was engaged for my 1st project to manage the VAT submission for a newly VAT registered client who had Capital expenditure pre-VAT registrations that they wanted to claim. I set up their accounting software for VAT and was successful in claiming back more than R250,000 from SARS.

• I have successfully converted 6 clients to new accounting software with very little downtime Reason for leaving

The move to Cape Town proved very difficult and more financially challenging than anticipated. 2012–2015 SELF EMPLOYED

Business Consulting

References available on request

Consulted with various SME’s on improvement of processes and ad-hoc projects. Reason for leaving

Seeking more financial stability

3

Career summary cont.

2010–2011 RICHMOND HOUSING PARTNERSHIP (UK public authority) Head of Performance Management, Corporate Service Directorate Reference: Amina Graham - Executive Director Corporate Services Email: adiad2@r.postjobfree.com Office: +44-20-316*-**** Richmond Housing Partnership is a social housing landlord managing 10,000 properties. Ilana was recruited to this position to establish a new department and put in place an extensive framework for the monitoring and management of the company’s performance (non-financial), quality of service delivery and monitoring risk. Responsibilities included

• Leading and mentoring directorate and department heads in developing their annual plan in line with company goals.

• Developing KPI’s with directorate and department heads to measure performance according to annual plans

• Monitoring actual performance against set targets on a monthly KPI dashboard

• Identifying consistent poor performance, analysing and investigating reasons along with departmental staff and changing processes and procedures to function more optimally and deliver a better service.

• Developing, conducting and reporting on customer and staff satisfaction surveys

• Value for Money champion

• Preparing literature for board reports and various other publications

• Statutory returns of a non-financial nature

• Managing internal audit conducted across all departments by Deloitte’s

• Staff Management

• As part of the Senior Management team involved in various campaigns including rebranding, iamrhp and Sunday Times Best 100 Companies to work for.

Key Achievements

• In 2012 RHP was awarded 5th place in the Sunday times best 100 companies to work for in the Not for Profit category. Ilana was heavily involved in this campaign by measuring and monitoring staff satisfaction. Focus groups were met across all levels and departments to assess areas of improvement. Managing staff expectations and exerting a positive influence on all staff through workshops and employing iamrhp champions.

• Leading on the implementation of a new automated performance measurement system

• Building up a new department to be fully functional, integrated and respected within the company. When your department become a first port of call when things go awry you know that you have succeeded. Reason for leaving

It was a personal decision to return to South Africa after 8 years in the UK, I enjoyed working at RHP immensely and was very sad to leave.

2007–2010 EAST THAMES GROUP (UK public authority)

2009–2010 Information and Performance Manager /

Business and Systems Analyst, Asset Management

Reference: Nick Melling – Interim Head of Compliance, Orbit Living Email: adiad2@r.postjobfree.com Mobile: +44-79-666*-**** East Thames Group, a social housing landlord managing 14,000 properties, entered into large scale partnering agreements for a variety of maintenance and service delivery contracts valued at approximately £6m per annum. Ilana’s role was to put in place an extensive financial and performance management framework to ensure that value for money and operational efficiency was maximized.

Responsibilities included:

• Developed a financial monitoring model to enable budget holders to track expenditure on a daily basis.

• Developed and implemented financial monitoring and benchmarking model.

• Lead on project to simplify and improve the cost coding system

• Refined and implemented automated billing process for maintenance partners.

• Lead on project migrating from SOR (Schedule of Rates) to ROS (Repairs ordering schedule) 4

Career summary cont.

• Developed and implemented new performance reporting and analysis system

• Developed and implemented new Minor Works Service Stream, value approximately £1m per annum.

• Developed and implemented the post-inspection process.

• Developed and implemented system improvements to better deal with the new structure.

• Managing staff of 6 technical co-ordinators and resident liaison officers Key Achievements

• Improvement of performance on reactive maintenance across the group by 6% over a 2 month period and improved performance on gas repairs following implementation of a systems integration project.

• The post inspection process contributed towards quality assurance and value for money and in monetary terms can be measured by the saving of approximately 60% overcharge on works that were inspected. The process lead to renegotiations with the contractor to ensure the improvement of the quality of their work and administrative inefficiencies and training issues that was established.

• The Minor Works Work stream that was introduced enabled managers to have more control over the higher value work that was carried out and thereby control their budgets and the value of the work more effectively. This amongst other measures introduced lead to the budget for the year being achieved for the first time in the past 10 years. 2007–2009 Management Accountant, Finance

Reference: Willem Beumer – Financial Controller, East Thames Group Email: adiad2@r.postjobfree.com Office: +44-20-853*-**** Mobile: +44-75-008*-****

Responsibilities included:

• Producing monthly management accounts for Asset Management function

• Month and year end procedures, including journals, variance analysis, budgets, forecasting etc.

• Analysis of variances

• Financial analysis

• Ad-hoc projects

Key Achievements

• East Thames implemented new financial and housing management systems in 2005. There were continual problems with the interface between the two systems preventing bank reconciliations and the production of robust management data. Ilana was brought in to resolve the issue and implement new financial management procedures. She successfully completed this project and developed and implemented a detailed reconciliation process, including writing a training manual and training staff responsible for this task.

• Analysed and investigated poor financial and non-financial performance beyond the scope of her role to assist internal clients in managing their departments more efficiently. As reward she was requested by Director of Asset Management to report to his directorate and assist with running the various functionalities more efficiently. Reason for leaving

Personal development and growth

5

Career summary cont.

2004–2007 DTZ UK PLC / TILNEY INVESTMENT MANAGEMENT Accounts Manager

DTZ and Tilney are property management & investment companies Responsibilities included:

• Preparing client’s accounts, financial statements and reports

• Dealing with VAT & tax related issues

• Supervising rent roll and accounts receivable\payable.

• Compiling and monitoring service charge budgets and accounts

• Preparing completion statements on sale or purchase of investment properties Key Achievements

• Designed and implemented a training manual and providing the follow up training on GL reconciliation process.

• Designed reporting and reconciliation models for quarterly & monthly returns and rolled these out throughout the business.

Reason for leaving

Personal development and growth

2003–2004 MARSH & PARSONS

Accountant

Ilana worked in the Property Management division as a client accountant on a temporary contract. Her responsibilities included preparing service charge accounts for audit, publishing audited service charge accounts, preparing client accounts and general ledger reconciliations.

Key Achievements

Ilana designed and implemented the bank reconciliation process, cleansed the client’s chart of accounts, and provided training to accounts staff on use of new coding structure. 1999–2003 TFMC LTD (CCHIS LTD 1999-2000)

2002–2003 Management Trainee

TFMC is an asset and facilities management organization. Ilana joined the management training programme. Her responsibilities included, budget management and control, preparing management accounts and reconciliations. 2001–2002 Accountant

Ilana completed her B.Com (Acc) degree and decided to pursue a career in Finance where she started in the Accounts Payable department and progressed to a Portfolio Accountant at one of the regional offices. 1999–2001 Project Officer / Project Manager - Maintenance llana worked her way up to project manager within a short space of time. Her responsibilities included preparing project budget and costing, variation order processing, contract management, client relationship management and project- planning. She was initially employed by CCHIS Ltd but when they lost the contract for the facilities management of the Telkom Properties to TFMC Ltd she was transferred as a key staff member. Reason for leaving

I decided to immigrate to the UK

6

Education and qualifications

• Association for Project Management, 2008

• B.Com (Acc), University of Port Elizabeth, 2001

Professional development

Management Development Programme, 2010 Performance Management

Internal Audit course, 2001 Coaching & Feedback

Business writing and presentation skills, 2010 Situational Leadership Other details

Languages English and Afrikaans

Date of Birth 19 September 1977

Gender Female

Nationality Dual National of South Africa and UK

IT proficiency Highly IT proficient, understand systems, how to use them and how they interact with other IS with minimum training.

MS Office, Advanced Excel, Visio, Business Objects, Orchard, ArcHouse, Sage One, Pastel, Xero, Freshbooks, Freeagent and various in house developed systems and programs.

Driving licence Full/Clean

Total years’ experience 18 years

Finance experience 7 years

Management experience 9 years

Business Analysis experience 4 years

References

Professional:

Dana Pretorius – Director, Outsourced CFO

Email: adiad2@r.postjobfree.com Office: +27-21-201-**** Amina Graham - Executive Director Corporate Services, Richmond Housing Partnership Email: adiad2@r.postjobfree.com Office: +44-20-316*-**** Nick Melling – Interim Head of Compliance, Orbit Living Email: adiad2@r.postjobfree.com Mobile: +44-79-666*-**** Willem Beumer – Financial Controller, East Thames Group Email: adiad2@r.postjobfree.com Office: +44-20-853*-**** Mobile: +44-75-008*-****

Personal:

Lizelle Painevilo – Head of Legal Services, Bidvest Facilities Management Email: adiad2@r.postjobfree.com Mobile: +27-72-172-**** Jonathan Creaser – Head of IT, Richmond Housing Partnership Email: adiad2@r.postjobfree.com Mobile: +44-79-682*-**** Lizanne Joubert – Financial Consultant, Outsourced CFO Email: adiad2@r.postjobfree.com Mobile: +27-78-652-****

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