LAYOSO,SHIRLEY JOY T.

AL RIGGA, DEIRA U.A.E.

Cellphone No.: +971*********

Email Address: adia27@r.postjobfree.com

Visa: Father’s Visa

OBJECTIVE

To be part of an established organization where I can provide and enhance my professional skills and be able to contribute to the company growth and success. Currently looking for suitable position with a reputable and ambitious company .

QUALIFICATION

• Trustworthy and hardworking individual who has excellent communication skills (verbal & written), strong ability to adapt to new situations and work with people of diverse background.

• Knowledge in PowerPoint, Microsoft Word, Microsoft Excel and Microsoft Outlook

• Bachelor of Science in International Travel and Tourism Management

• Strong organizational, administrative and analytical skills.

• Excellent spelling, proofreading and computer skills.

• Ability to maintain confidentiality.

WORK EXPERIENCE:

Position: Sales Promoter

(Union Coop) June – August 2020

Engaging in meaningful interactions and building good relationships with customers.

Distributing samples and providing feedback for improvement to the management team.

Following up with customers and providing guidance on product selection.

Meeting daily targets and submitting sales reports.

Shows how the product works, takes questions and attempts to persuade consumers or clients to buy the product.

Position: External Merchandiser

(Dubai Duty Free) March2019-March 2020

• Making product presentations, approaching potential customers, answering to questions, and understanding customer needs and worries

• Proper product displays maximize sales and increases revenue for both store and the manufacturer.

Draft sales contracts and review the demographics of the retail store to ensure that the correct amount of stock is ordered and provided.

Provide good services to customers and maintained good relationship with them.

Position: Receptionist

(TONIC Communication) Nov-Dec 2018

Welcomes visitors by greeting them, in person or on the telephone; answering inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.

Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Position: Customer Service –

MOTIONGATE ( FEB 2018-OCT 2018)

• Provide information about facilities, entertainment options, and rules and regulations.

• Record details of attendance, sales, receipts, reservations, and repair activities.

• Monitor activities to ensure adherence to rules and safety procedures, and arrange for the removal of unruly patrons. • Sell tickets and collect fees from customers.

• Keep informed of shut-down and emergency evacuation procedures.

Position: TRAVEL AGENT/RECEPTIONIST-(ON JOB TRAINING) ROYAL BRUNEI AIRLINES- PHILIPPINES (2017)

• Answering telephone calls to the office, then directing calls to the appropriate member of staff or taking messages.

• Compiles and records information to assemble airline tickets for transmittal or mailing to passengers: Reads coded data on booking card to ascertain destination, carrier, flight number, type of accommodation, and stopovers.

• Selects ticket, invoice, and customer account card if applicable, and compiles, computes, and records identification and fare data, rate tables, flight schedules, and pen or ticket imprinter.

• Separates and files copies of completed tickets.

• Clips completed tickets and invoices to booking cards and routes to other workers for Teletype transmittal or mails tickets to custom

PERSONAL INFORMATION

Date of Birth: December 30, 1997

Place of Birth: Manila

Age: 22

EDUCATIONAL ATTAINMENT

Tertiary Education School: Lyceum of the Philippines University Degree: Bachelor of Science in International Travel and Tourism Management School Year: 2014-2018

Secondary Education School: Panorama Montessori School of Binan School Year: 2012-2014

Elementary Education School: Arellano University School of Malabon School Year: 2004-2010

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