Customer Service Sales
Resume:
KGOMOTSO
MOSENYI
C A R E E R S U M M A R Y
Tourvest Travel Services
Handling and arranging travel for oil & gas and
corporate clients
Handling and arranging group travel
Handling and arranging private travel
Arranging and booking international, regional and
domestic travel
Arranging conferences, meetings and conferences
Booking of flights, charter flights, bus and train tickets online/ GDS
Book Accommodation and car hire on GDS/ directly
with supplier
Ability to accurately conclude multi-sector/round
the world reservations
Ability to work unsupervised and attend to all client requirements
Lasila Udith Team leader 071*******
Senior Travel Consultant (Home Networker)
01/07/2017 to 30/06/2020 (Retrenched)
Wings Travel Management
Handling emergency travel for oil & gas, corporate and government clients
Handling group emergency travel
Book flight, charter flights, bus and train tickets online/ GDS
Book Accommodation and car hire on GDS/ directly
with supplier
Book transfers, Shuttles and chauffeur drives.
Sourcing best fares and routings/Issuing tickets
Re-issuing of tickets using ATC and or manually
Provide visa and health requirements
Nthabiseng Mashigo Team Leader 083-***-****
After Hours Travel Consultant (Global)
01/05/2013 to 30/ 06/ 2017
Air France/KLM (Royal Dutch Airlines)
Ref: Maureen Makwele HR Business PARTNER 072
277 4693
Customer Service Agent 01/09/2008 to 15/04/2013
Comair Limited
Noni Mofokeng Supervisor Ticket Sales 072 341
5946
Customer Service Agent 27/09/2006 to 31/08/2008
P E R S O N A L P R O F I L E
Diligent and personable customer service
representative seeking a position in which my
communication skills combined with my problem-
solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and
smiling while resolving their issues in the shortest time possible.’
C O N T A C T I N F O R M A T I O N
1387 B
Masita Avenue
Mofolo Central Soweto
Code 10 drivers license
S K I L L S & C O M P E T E N C I E S
Excellent communication, customer service, and
computer skills
Extensive working knowledge of airline industry
Skilled in handling and maintaining customer
information
Ability to process customer tickets and announce
flight information
High patience with an ability to handle angry
passengers professionally
MS Word, MS Excel, MS PowerPoint, MS Outlook
E D U C A T I O N H I S T O R Y
Damelin
Obtained Certificate in events, exhibition and
conferencing management
Diploma in Retail Travel 2010
St. Anne’s high School
English, Afrikaans,
Tswana, History,
Geography,
Business Economics
National Seniors Certificate 2003
Contact this candidate