PROGRESS GADZIKWA
RECEPTIONIST/ FRONT DESK ATTENDANT
PROFILE
I am a presentable and helpful
Receptionist.
Multi-talented: Strong
management abilities, able to
perform secretarial, assistant,
and office management duties
simultaneously
Friendly and Welcoming:
Possessing strong social skills
and a great repertoire with
management, clients, and
visitors alike
Goal-Oriented: Internalize
organizational goals and apply
best practices to assist in
attaining those.
PERSONAL DETAILS
PHONE:
EMAIL:
****************@*****.***
NATIONALITY: ZIMBABWEAN
DATE OF BIRTH:
07 MARCH 1995
GENDER: FEMALE
HOBBIES
Watching documentary
Going to the gym
Playing basketball
RECEPTIONIST/ FRONT DESK ATTENDANT
EDUCATION
Africa University
August 1,2015 – June 10 2018
Bachelor of Science in Public Administration and Management
(hons), Awarded sports woman of the stream and honors. High Achievers Coach Middle School
January 2013 – June 2015
A level International Cambridge Certificate (IGCSE) -Pass WORK EXPERIENCE
Monique Guest Lodge Gweru Zimbabwe (southern side of Africa)- Receptionist
January 2019–January 2020
Provided excellent customer service by promptly
answering and directing all incoming calls, reducing call waiting time by 20%.
Ordered and distributed office supplies and achieved a 15% underspend on budget through supplier price
negotiation.
Performed a variety of general admin tasks including handling cash and credit payments.
Logged in and filed incoming documents and client information whilst adhering to GDPR requirements.
Raviro Boutique and Lodge Gweru Zimbabwe (southern side of Africa) - Secretary
January 2017–December 2018
Scheduled 60+ monthly visitor meetings and managed meeting room set-up and time logs
Directed external communications to proper channels, including 100+ daily telephone, email, mail, and walk-in customers
Provided top-level service to all visitors, ensuring they were informed of meeting times, had access to
refreshment, and were comfortable in the rare instances they needed to wait
SKILLS
Friendly
Confident
Highly Organised
Presentable focused and attentive
I attest that the information given above is true and attested. I am available to join work immediately
Reference
Reference will be gladly given upon your request.