OLANIYAN OREOLUWA OLUWAFUNKE

**, ****** ******** ****** ***** Ejigbo, Lagos State, Nigeria

(+234)-907-***-**** adi9h9@r.postjobfree.com Oshodi Isolo Local Government Area, Lagos State.

Date of Birth: 21

st

October, 1996 Nationality: Nigerian Sex: Female Marital Status: Single PROFESSIONAL SUMMARY Franchise Executive with good customer service skill. Experience stepping into roles and quickly making positive changes to drive company success. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. Enthusiastic individual with superior skills in working both team based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Detail- oriented and possesses strong interpersonal organizational and time management skills. Flexible and hardworking with the drive to succeed.

CORE COMPETENCIES

Effective communicator when speaking to clients or colleagues and when dealing with written correspondence

Strong listening skills to give customers a sense that their questions or concern will be dealt with immediately

Strong ability to think analytically, critically and independently with excellent problem solving skills

Schedule management

Customer care

Phone etiquette

SKILLS

Exceptional interpersonal skills

Comfortable interacting with anyone

Dedication to customer service

Ability to stay calm under pressure

Active listener

Effective negotiator

Team player

Persuasive

Friendly personality

Organized and detail oriented

Able to work flexible schedule

Positive attitude

Excellent time-management skill

Capable of working in a team or individually

Proficient in the use of Microsoft suite (Word, Excel, Power point) EDUCATIONAL BACKGROUND/ACADEMIC QUALIFICATION 2014-2018 BSc (Hons), Biochemistry, 2nd Class Honors (Upper Division) (CGPA- 4.05) Bells University of Technology, Ota Ogun State.

2008-2013 Senior Secondary School Certificate Examination (S.S.C.E) Folarin Dalley International College, Abeokuta, Ogun State. 2001-2008 First School Leaving Certificate

Grace and Glory Nursery and Primary School, Abeokuta, Ogun State. PROFESSIONAL QUALIFICATION/CERTIFICATION

Certification of skills in Modern ICT tools (2019)

Certification of Basic First Aid – NIGERIA RED CROSS SOCIETY (2018)

Certification of Annual First Aid/Leadership Training and Camping – NIGERIA RED CROSS SOCIETY (2018)

Certification of Practical First Aid - NIGERIA RED CROSS SOCIETY (2018)

Certificate of Recognition in the 7

th

Nigeria Private University Games Association (NPUGA)- (December 2017)

Certification of Participation for Pioneer Female Empowerment Seminar (October 2014) NATIONAL RECOGNITION/COMMENDATION

Member of the Nigerian Christian Corpers’ Fellowship (NCCF) 2019

Presiding Officer for Independent National Electoral commission (INEC) 2019 PROJECT/ACHIEVEMENTS Code Africa Initiative (2019)

One of the organizer of this program which help in building a society of digitally and technology equipped minds especially among the senior secondary schools making Africa the continent of global technocrat and innovators. Secondary School Sensitization (2019)

Organized this secondary school sensitization in Abeokuta whereby myself and other members of my CDS (community development service) went to a particular secondary school to sensitize them about what Red Cross is all about. Believers Conference (2018)

One of the organisers whereby several ministers of the gospel were invited to preach the gospel to the students. Creation of Drug Free Club (2018)

One of the corps members in conjunction with ministry of health staffs who coordinated the creation of drug free clubs in secondary schools and university.

Orphanage Visit (2017-2018)

One of the organisers of the program whereby we go to different orphanages to reach out to them and also to make them feel loved. In doing so we also got food items for them. WORK_EXPERIENCE AIRTEL NETWORKS (2019 – 2020)

FRANCHISE EXECUTIVE

Onboarding of partners

Follow up with partners on kiosk acquisition

Working with partners on documentations

Training of partners/agents relating to Airtel Money Business/PSB

Working with partners on sitting of kiosks

BORSTAL TRAINING INSTITUTION, ABEOKUTA OGUN STATE (2019) TEACHER

Taught the Senior Secondary School Economics

MINISTRY OF HEALTH, OKEMOSAN ABEOKUTA OGUN STATE (2018 - 2019) PHARMACEUTICAL DEPARTMENT

Visits to Secondary and Universities (both private and public) to educate them on Drug Abuse, it’s negative and positive effects, the symptoms and consequences.

We also encourage them to let their teachers know when anyone is showing signs or symptoms.

We created a drug free club whereby we get to talk to these children anytime there is need. FEDERAL MEDICAL CENTRE (FMC), IDI-ABA, OGUN STATE (2017) PATHOLOGY DEPARTMENT

Focused mainly on

Blood Glucose (blood sugar) Test

Full Blood Count (FBC)

Liver Function Test

Kidney Function Test

Urinalysis

Basic Metabolic Panel

AIRTEL SHOP (2017)

SHOP ASSISTANT

Ensured customer’s get their sims registered

Listen to customer’s compliants and profer solution

Give information about data bundles and other things the customer needs to know

Follow KYC rules

Swap is been done duly and correctly

ANALYST (2017)

SEWELL PHARMACEUTICAL LIMITED IDIROKO ROAD, OTA, OGUN STATE CHEMISTRY DEPARTMENT

Ensured that the water needed for the production is tested before been used for production.

Ensured that all raw materials are first of all tested and approved before production can begin.

Recorded the temperature and humidity of all rooms in the company. PRODUCTION DEPARTMENT

Ensured that all the raw materials brought into the company passes through the chemistry lab, tested and approved for use before taken to the store room.

Ensured that the right name of the substance is written on the container.

Ensured that the raw materials are taken to the weighing room when production want to take place.

Ensured that the right quantity is weighed and mixed properly.

Ensure that all the boiling tanks are cleaned and approved for use before production.

Ensured that work in progress labels are kept on the door where work is on-going (the particular syrup being produced must be written and the quantity to be produced, date, signature and the person-in-charge must sign).

Ensured that the product are properly packed and sealed. INTEREST/HOBBIES Reading and Researching.

REFEREE: Available on Request.

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