Contact Details Sales

CURRICULUM VITAE OF PHUMZILE NOKUBONGA ZULU

PERSONAL INFORMATION

Address: * ****** ****** ******* **** BENONI

Contact number: 084-***-**** / 074-***-**** / 084-***-**** Email: adi9a6@r.postjobfree.com

ID number: 930**********

PROFILE

8 years working experience

Code 8 Drivers license

A highly competent individual who is an assertive team player.

Strong background in Debt collection, Customer Service and Sales

Significant experience gained in relationship building with internal and external customers

Excellent communication skills, planning & time management skills and highly computer literate

A highly professional, well presented & dynamic skilled person with superior innovative skills EMPLOYMENT HISTORY:

VELOCITI TELESALES

TITLE: TELESALES AGENT

DUTIES AND RESPONSIBILITIES:

Making calls, answering telephone and directing calls

Taking and relaying messages

Provide information to clients

Making new sales

Upgrading benefits for existing clients

DURATION: OCTOBER 2012 – JANUARY 2014

REASON FOR LEAVING: CONTRACT ENDED

REFERENCE :

Name: Mrs Natasha Govender

Position: Team Leader

Contact details: 079-***-****

BHAM AND DAHYA ATTORNEYS

TITLE: DEBT COLLECTOR

DUTIES AND RESPONSIBILITIES:

Filing

Making phone calls, answering telephone, screening and directing calls

Taking and relaying messages

Provide information to clients

Receiving and sorting mails

Tracing individuals and companies

Collecting owing balances for banks

DURATION: April 2015 – Jan 2017

REASON FOR LEAVING: NEW OPPORTUNITY

REFERENCE:

Name: Miss Simone May

Position: Jnr Manager

Contact details: 011-***-****

WEBHELP OUTSOURCING

TITLE: CUSTOMER SERVICE AGENT – WEBCHAT ADVISOR

DUTIES AND RESPONSIBILITIES:

Resolving customers’ queries via chat and manage incoming calls

Assisting with client requests and enquiries

Emailing relevant departments to resolve queries

Account management/ Handling

Receiving payment online

DURATION: February 2017 – September 2017

REASON FOR LEAVING: RESIGNED

REFERENCE:

Name: Mr. Mark Sotyantya

Position: Team Leader

Contact details: 076-***-****

PLATINUM LIFE

TITLE: TELESALES AGENT

DUTIES AND RESPONSIBILITIES:

Making sales call

Selling the product

Taking customer relevant information

Arranging deliveries for customers’ goods

DURATION: September 2017 – October 2020

REFERENCE:

Name: Miss Lerato Maila

Position: Team Leader

Contact details: 073-***-****

EDUCATION:

HIGH SCHOOL: GEKOMBINEERDE SKOOL NOORDERLIG

YEAR: 2010

Institution: Ekurhuleni East Collage

Course: Human Resources Management

Year: 2011

Institution: UNISA

Course: Adult Basic Education and Training (ABET)

Year: 2017

Institution: UNISA

Course: Bachelor of Education Degree (Inter and Snr Phase) Year: Present

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