MICHELLE WHITE

630-***-**** adi9a2@r.postjobfree.com LinkedIn

A holistic minded professional who is driven to find solutions and achieve results effectively. A passion to support peers in all situations and build relationships by leading by example. Keeping morality in People Operations by maintaining engagement. An open perspective that is welcoming to change and evolving practices. Efficient processes, effective communication and full support, together, are the key from past successes and will also be valuable in the future.

EXPERIENCE & HIGHLIGHTS

Viking Staffing, Chicago, IL (September 2020 – Present) Viking Staffing is a start-up staffing firm based in California. While serving as Staffing Partner for 4 months, preparations were made for igniting the new market with existing knowledge and community connections. Relevant Accomplishments

Secured 5 new customer relationships within a new market, setting a new personal sales record.

Successfully recruit and place new employees on job assignments across the country.

Effectively learned the new CRM in the first 2 weeks to maximize candidate tracking and onboarding experiences.

Partner with other branches to support multiple customer sites with local talent.

Provide feedback and information to clients on successful strategies to ensure retention of the temporary staff.

Aide in new hire training, payroll processing, employee relations, as well as participate in weekly sales initiatives with colleagues.

Staffing Network/Quality Placement Authority, Oakbrook, IL (9/2016 – 9/2019) Staffing Network is a nationwide staffing firm specializing in light industrial placements. Quality Placement Authority is the professional placement and healthcare division. Hired as Director of Training & Compliance to add value with a strong HR background as it relates in staffing. An immediate focus on technology efficiency in field operations was the number one priority. Because of the field relationship and the need for accountability in procedures, a promotion to Executive Director of Operations was transitioned. Relevant Accomplishments

Enable and amplify directives to corporate services and branch operations nationwide (20 locations) on projects critical to company success.

Engage with customer key stakeholders for procurement solutions by developing internal teams and implementing strategic solutions to compliment their operations.

Partner with C-suite to provide analysis of company performance, sales, marketing, operations, customer relations, and risk assessment to maximize efficiency and overall business growth of 28% for an annual revenue of $200 million.

Generate deliverables and timelines in order to set appropriate expectations with mid level management.

Shape and influence internal teams, nationally, as a project manager across all operations and policies in order to coach, train, develop and motivate location managers and their teams while ensuring regulatory policies and procedures are being adhered to.

Optimize innovative design within Corporate Services to develop, implement, and deliver SOP’s and other best practices for efficiencies to employees.

Maintain curriculum in alignment with the company’s talent management strategies, compliance, and business needs while keeping confidentiality and professionalism in front of mind.

Develop audit programs and performance indicators/scorecards for each location; conduct audits on a set interval basis to ensure employment compliance as well as SLA commitments.Individually introduced a company-wide implementation for electronic onboarding, utilizing the ATS software, Avionte, including system configuration and all staff training of 150 people. Page 1 of 2

Lead Human Resources on internal processes including recruiting, screening, hiring, orientation, training, development, and risk mitigation.

Reduced IT operating expenses by 39%.

Accurate Personnel LLC, Schaumburg, IL (12/2008 – 8/2016) Accurate Personnel is a light industrial staffing firm. When joining Accurate Personnel in 2008, there were 8 Illinois regional offices which grew to 17 locations nationwide during tenure. While positioned as Branch Manager, Employee of the Month (2010) & Employee of the Year (2011) was awarded. Proving leadership capability and the desire to aid in company growth, a promotion to Associate Director of Operations was earned. Establishment of companywide SOPs was a large part of the next progression with a promotion to Director of Training & Compliance. With needs of the business changing, lastly serving as the Director of Human Resources.

Relevant Accomplishments

Oversee components of all field operations nationwide (17 office locations) including start-up locations.

Establish and implement strategic operation plans to grow and service new business while retaining valued customers which led to a revenue growth of 30% year over year for 4 years.

Define company mission, vision, and values in order to foster to align with the organization’s strategies.

Achieve the desired culture by actively searching, creatively designing and implementing effective methods to educate, enhance performance, and recognize success.

Contribute to the business strategy by helping leaders identify, prioritize, and build organizational capabilities, behaviors, team structures, and processes.

Manage vendor relationships to streamline efficiencies and budget compliance including recruiting resources, operating partners, and ATS provider.

Add customer value services including orientations, reporting, and site safety checks.

Increase overall revenue by upselling current accounts, providing unique onboarding, and superior service to new customers.

Produce a broad range of HR leadership for 160 internal employees in order to achieve strategic objectives that include talent acquisition and onboarding, talent management, organizational effectiveness, leadership development, total rewards, payroll processing and employee engagement.

Investigate and consult on personnel incidents and grievances across 10 states.

Conduct audits against employment law and SLA commitments to ensure 100% compliance and follow up studies to evaluate and measure results, reducing errors by 20% within the first 3 months. TECHNOLOGY PROFICIENCY

EDUCATION

Bachelor of Arts, Lewis University (Romeoville, IL) Sport Management & Business Administration ORGANIZATIONS

Climate Reality Leadership Corps (2020)

Society of Human Resource Management (SHRM)

Staffing Industry Analysts

Waterford Place Townhome Association

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MS Excel MS PowerPoint MS Word MS Outlook MS Publisher MS SharePoint MS Skype MS Teams Google Docs Google Sheets Google Drive Google Mail Avionte Ultra-Staff Salesforce ServiceNow Beeline SAP Fieldglass ADP Paylocity iOS GoToMeeting Zoom Loom

COATS Ring Central Text-em-all Zip Whip TimeScape Indeed