RUPA SINGH DHOORIA, M.A

LEADERSHIP SUPPLY CHAIN RESULTS

Mississauga, ON 416-***-**** adi96o@r.postjobfree.com

PROFESSIONAL SUMMARY

A solutions-focused Leader with over 15 years of progressive, diverse experience in the apparel and promotional goods industry and leading strategic, high output Supply Chain projects. Well-known for consistently exceeding business objectives by using a consultative management approach and exceptional communication.

HIGHLIGHTED SKILLS & COMPETENCIES

Vendor Relations

Account Management

Leadership

Strategic Procurement

Contract Negotiation/Rebates

Financial Reporting

Communication

RFP/RFQs

Offshore Sourcing

Sales & Marketing

Merchandising

Teamwork & Collaboration

EDUCATION

University of Delhi, India Master of Arts in English, Bachelor of Arts in English (Honors)

Annamalai University, India Bachelor of Education

ACHIEVEMENTS

Over achieved rebate targets year after year by 100-150 K

Negotiated payment terms from 30 days to 45 days with a 2% back in early payments

Consolidated spend by streamlining the supplier base from 3500 vendors to 1500, making sure a competitive edge in pricing and product was achieved

Reduced the lead times of orders of finished goods from 7 to 3 days resulting in significant savings in the cost of inventory

Designed exclusive products with low minimums and exclusive prices to meet client requirements

Successfully managed industry trade shows with a participation of over 100 suppliers and 400 end users every year.

Spearheaded Supplier Diversity / Women owned businesses was recognized by various clients in this initiative, managed to build a strong supplier base of women owned businesses through best-in class procurement processes.

CAREER HISTORY

Staples Promotional Products, Mississauga, ON 2011-2020

Vendor Relations Manager (2014-June 2020)

Manage 3 direct reports with responsibility of $45 million of indirect and direct sourcing across Canada

Responsible for $1M in added Freight Revenue, independently negotiating over 700 contracts annually including but not limited to: Supplier Agreements, SLAs, and RFPs to reduce overall cost and lead times and achieved $3M in vendor rebates.

Design and implement strategies for compliance to meet the Procurement Policies

Manage each vendor as an entrepreneurial business, Negotiate favorable terms and conditions with vendors

Work with Vendor and Sales to maximize “bid” opportunities.

Lead contractual obligation discussions and amendments, new supplier deployments, payment terms and pricing

Liaise with legal to complete supplier agreements and hold vendors accountable to Staples’ Code of Conduct, Social Responsibility, and Product Safety Standards

Lead and support Sustainability initiatives

Develop plans to support Marketing initiatives – Monthly/quarterly special offers exclusive to Staples

Oversee audit submissions and present to audit team and senior management

Analyzed legislative and regulatory data to assess relation and application to customer specifications and/or policies

Point of escalation on vendor issues relating to their channel strategies, selling practices, special programs, and other general “trouble shooting”, Manage escalation between Staples and vendors, negotiate and co-ordinate resolution

Point of internal escalation for vendor issues relating to operational issues, marketing issues, finance issues

Manage and chair monthly review meetings with vendors and actively monitor review and report on vendor governance activities, providing a financial overview of the vendor including planning, forecasting, variance analysis, tracking, trending including presenting to senior management in USA as well as Canada

Maintain/ Research broad knowledge of worldwide market trends on assigned commodities/products to meet the needs of clients like TD, RBC, BMO, Coke, McDonalds and Labatt’s

Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures

Merchandise Manager (2012-2014)

Analyzed market data to building Marketing Intelligence into every promotional products; ensure the right mix, cut process timeframes, and improve margins

Managed vendor relationships and executed vendor performance management techniques in accordance with standards and guidelines

Researched and sourced optimal vendors and completed procurement processes including negotiation with customers and multi-functional group of stake-owners

Merchandise Team Lead (2011 -2012)

Assigned to a key accounts portfolio in the Food, Entertainment, Auto, Oil and Gas industries; clients handles included Coke, McDonalds, Cenovus, Worley Parson, CBC, GM Motors, Lexus, Honda Acura, and Audi

Developed and implement sourcing and procurement strategies for managed category consistent with overall corporate and procurement objectives

Developed category plans (sourcing strategy, vendor management, pricing strategy and saving targets) for the assigned spend categories; actively contributed to the implementation of global procurement strategies

The Integrus Brand Solution Inc., Mississauga, Ontario (Supplier of premium promotional products)

Sales and Sourcing Coordinator (2007-2011)

Handled a vendor base with a portfolio in China, Canada, and the USA; buyers handled – IBM incentives, Johnson and Johnson, Flour Canada, General Electric, Bank of Montreal, Union Gas/ Spectra Energy, Kawasaki, Canadian Cancer Society

Worked with a category suite of Promotional Goods and Merchandise, Rewards and Recognition, Employee and Sales, WI-FI technical products, Eco-friendly products, High Tech Outerwear, Stain Resistant / Wrinkle free Garments, Fire Retardant Garments, Security Apparel Teflon Coated, High Visibility Raincoats / Vests, Yarn dyed woven shirts, Pinpoint Oxfords, Golf shirts, and Headwear

Successfully managed the uniform and theatrical programs, in regards to shipping, production, customer correspondence and the launching of new design concepts

Supported Sales team with quotes, sourcing and product development invoicing etc.

Continuously identified cost saving opportunities through the analysis of spend data, market research and industry benchmarking

Provided support for development of Requests for Proposals (RFP) or Requests for Information (RFI)

Actively involved in vendor management, negotiating prices, and preparation of buyer and supplier contracts

Analyzed sales and forecasting reports to ensure stocks for future orders, specifically for high volume customers

The Unisync Group, Mississauga, ON (Supplier of promotional products and uniforms)

Junior Program Manager (2006 – 2007)

Over saw a vendor base in Canada and the USA; buyers handled: Girl Guides, Geo Holiday, and Canadian Opera; products handled included Uniforms, Corporate Men’s wear and Ladies wear

Supported buyer in analysis, adherence to merchandise calendar activities and timelines

Executed sales and promotional activities, including sample requests and price adjustments

Successfully managed the sourcing requests sample procurement, coordination and maintenance of records

Responsible for assigning accurate item attributes for data input as per Buyer’s recommendation

Created and maintained SKU for all items, and vendor information

Partnered with design team in selecting proper finished garments and notions, keeping in mind both client specifications and roll-out dates

Sourcing Coordinator (2005-2006)

Managed the shipping, production, customer correspondence and the launching of new design concepts for multiple product lines

Analyzed outstanding customer order reports with cross-reference to production reports to ensure on time shipments and sales and forecasting reports to ensure stocks for future orders, specifically for high volume customers

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