Analyst Manager
Resume:
SIFAT MAHBUB
adi94r@r.postjobfree.com
EXPERIENCE
SUMMARY
•3 years experience working as a Business Analyst/Junior Project Manager
•Excellent interpersonal and communication skills
•Coordinated with team members to develop schedules and strategies in order to meet project goals
•Experienced working in all phases of the Software Development Life Cycle (SDLC) in Agile and Waterfall methodologies.
•Exceptional skills in User Acceptance Testing (UAT) and documentation of Test Cases to promote cross-functionality within the Scrum team
•Engaged stakeholders routinely to facilitate the migration of data and content from a legacy system to a new system.
•Excellent Team Player with ability to think analytically and troubleshoot issues.
•Participated within organizations in the transformation from Waterfall to Agile methodology
•Have in depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into functional and non-functional specifications.
•Effectively captured Business Requirements through direct user interviews.
•Experienced in Backlog Refinement sessions to thoroughly break down user stories to understand complexity, effort, and uncertainties to allow for better backlog prioritization.
•Worked with the Scrum Master to facilitate the daily stand ups and to clarify requirements to the Scrum team.
•Collaborated with various stakeholders on how to best utilize the new system.
•Experienced in creating wireframes and screen mock-ups using MS Visio and Axure.
•Facilitated JAD sessions, interviewing and gathering information from Subject Matter Experts (SMEs), domain experts and disseminating information to various project managers, architects, development teams and stakeholders.
•Exceptional skills for writing Use Cases and competent understanding of Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, State Diagrams to support the development team and business groups using MS Visio/ Enterprise Architect.
•Organized and facilitated meetings to discuss project goals and progress
01/2020-04/2020
BUSINESS ANALYST, FITCH RATINGS
RAC Module is a web-based application which analysts at Fitch use to publish new and updated credit ratings. I worked with the RAC Module team to make continuous enhancements to the application, ranging from UI to functional changes. Worked with International analysts to gain feedback and gather requirements. Facilitated communication among product management, project management and IT to ensure buy-in and an understanding of project objectives, scope changes, and requirements.
Responsibilities:
•Writing user stories using Jira and Confluence
•Worked with stakeholders and developers to gather requirements and determine feasibility and scope
•Conducted bi-weekly sprint planning meeting with the developers and quality assurance analysts to review user stories, assign story points and assign cards to a respective sprint.
01/2019-01/2020
IT BUSINESS ANALYST III, BANK OF AMERICA - MERRILL LYNCH
Worked with the Global Wealth and Investment Management (GWIM) Marketing Field Enablement Team to create a new platform for the Bank of American Private Bank (formerly U.S. Trust) brand. Private Bank Resource Central is a website created for Financial Advisors across BofA Private Bank. We created a new website to replace their existing site, modeling it after the already-existing Merrill Lynch Resource Central. Helped to migrate all content and data from existing website over to resource central. Managed the creation of 60+ pages, working with team members and publishers to ensure accurate and up to date content.
Responsibilities
•Interacted extensively with various stakeholders and end users
•Writing user stories using Rally and Jira
•Involved in extensive User Acceptance Testing and release activities
•Worked with stakeholders and developers to gather requirements and determine feasibility.
•Set up goals for page publishing and created plans to meet those goals
•Regularly tested and reported bugs to the testing and development team
04/2018 - 12/2018
BUSINESS ANALYST, PRUDENTIAL FINANCIAL
I worked with 4 teams that were spread out between Newark, Connecticut, and Ireland. I was involved in the daily stand-ups, managed product backlog, facilitated sprint meetings, and worked to remove any impediments the team may face. I was also a part of the team’s transition from traditional waterfall to Agile.
Responsibilities:
•Created As-Is Business Process Models using MS Visio.
•Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives.
•Documented the “AS-IS” Business Workflows adhering to UML standards.
•Worked on Agile Methodology with monthly release and weekly sprints.
•Managed the application support product backlog, using Rally.
•Conducted Monthly Business Prioritization meetings with the stakeholders to identify features to be scheduled for the upcoming release.
•Documented User Story using Rally to detail the business need.
•Conducted weekly sprint planning meeting with the developers and quality assurance analysts to review user story, assign story points and assign cards to a respective sprint.
•Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants.
•Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements.
•Designed User Interface-level wireframes detailing interaction models and user experience using Axure.
•Conducted requirement workshops to verify and validate business requirements.
•Performed functional and GUI testing to ensure that the user acceptance criteria are met.
•Co-coordinated the User Acceptance Testing (UAT) on a daily basis with the SME’s to make sure that all the business requirements are addressed in the application.
•Coordinated project scheduling and status reporting with the product owner.
06/2017 - 02/2018
JR. BUSINESS ANALYST, CAPITAL ONE
The goal of the project was to create an application that bankers have access to in and out of the office to meet client needs. Salesforce provided Capital One bankers with a cost-effective application that allowed customers and bankers to interact and do business in a safe and productive manner. Salesforce grants bankers access to all customers portfolios and account information in order to up sell or just to meet the clients’ needs and wants.
Bankers and higher up managers based on the hierarchy can get reports generated for accounts, leads, companies, and opportunities. Bankers would have the opportunity to meet clients and transform them from leads to opportunities, and to prospective companies and accounts.
Salesforce Mobile allowed bankers to access on the go which allowed them to create notes, reminders, calendar events, or set up meetings with clients. It gave them access to information about prospective customers and current clients at hand rather having to deal with numerous files.
Responsibilities:
•Created “As-Is Business Models”, required for auditing purposes as well as to be used as standard operating procedures, by meeting with SME’s from underwriting, finance, customer service, marketing and fulfillment departments.
•Created Wireframes for the self-service portal and authored the Functional Requirement Document.
•Conducted Wireframe’s and Functional Requirement Document walkthroughs with the Business Owner’s and obtained a sign-off.
•Involved in brainstorming sessions with the SME’s from underwriting, finance, customer service, and fulfillment departments so as to identify the changes required in back-end application processing system (AS/400).
•Met with marketing team to identify and document requirements for Level Term Rate Calculator.
•Created “To-Be Business Models” based on UML Methodology.
•Worked closely with the web development team to help them understand the requirements and supported the implementation efforts by answering questions of the developers related to the business or requirements.
•Identified Use Cases and wrote Use Case Narratives.
EDUCATION
09/2013 - 05/2017
BACHELOR OF ARTS, RUTGERS UNIVERSITY - NEW BRUNSWICK
SKILLS
•Excellent skills in User Acceptance Testing
•Exceptional documentation skills of all aspects of online environment by including workflows, technical specification documents, user interface instructions and writing step-by-step instructions
•Thorough understanding of writing business requirements in the form of Business Requirements Document (BRD), Functional Requirements Document (FRD), and User Stories
•Excellent skills in using JIRA, Rally, and Confluence to create robust User Stories from an end-user perspective
•Exceptional note-taking.
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