Sally Nogueira
*** ***** ******, ******, ** ***** 862-***-**** adi94d@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Community Manager, - Caesura/Pierrepont September 2019 – Present Rose Associates Inc., Brooklyn, NY
Operations
• Responsible for 2 new development buildings, comprised of 213 residential units. 421-A.
• Responsible for filing the annual rent registrations.
• Maintain day-to-day operations while emphasizing a positive response to concerns of residents, condo- owners, commercial tenants and clients.
• Ensure the timely maintenance of all building operations and systems.
• Prepare bid specifications and negotiate service contracts.
• File legal proceedings in accordance with county codes.
• Hire, train, encourage and evaluate work performance for all building staff. Accounting
• Prepare annual Budgets, quarterly forecasts, and Monthly Variance Reports.
• Manage delinquency at 0.5% or less and prepare monthly arrears reports.
• Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies.
• Process the subsidy payments for our AMI affordable units. Sales and Leasing
• Ensure revenue targets are met through management of leasing and marketing programs.
• Maintain optimal renewal rate through administering renewal leases 120-160 days prior. Client Relations
• Interface with residents to address issues/concerns and enhance the living environment.
• Interact directly with property owners, asset managers, and business partners to ensure client satisfaction. Assistant Community Manager, - 70Pine April 2018 – September 2019 Rose Associates Inc., New York, NY
Operations
• Responsible for 667 residential units, 179 hotel units, including approx. 100,000 sq. ft. of retail space.
• Responsible for maintaining the service contracts and ensure obligations are being met.
• Work with vendors directly to monitor the work on building improvements.
• Assist General Manager with the preventative maintenance system and emergency preparedness procedures
• Prepare the monthly utilities report to monitor the year to date energy consumption. Accounting
• Assist the Community Manager with the annual budgets, reforecast and Monthly Variance Reports
• Manage delinquency at 0.5% or less and prepare monthly arrears reports.
• Accounts Payable-review and code all and invoices. Project Management
• Responsible for overseeing all of the commercial retail space of 70 Pine Street which includes CityAcres, Bastille Flowers, BlackFox Coffee, Blue Park and Crown Shy.
• Managing the day-to-day operations to ensure a successful opening of the building’s restaurant.
• Assisting the General Manager with the buy outs for both the building’s hotel and fitness facilities. Sales and Leasing
• Conduct leasing demonstrations as necessary.
• Maintain optimal renewal rate through administering renewal leases.
• Process and submit all lease administration paperwork.
• Prepare monthly reports for lease expirations and occupancy.
• Develop and maintain an on-going resident retention program. Client Relations
• Interface with residents to address issues/concerns and enhance the living environment.
• Interact directly with property owners, asset managers, and business partners to ensure client satisfaction. New Development Leasing Consultant, - 70 Pine Street May 2017 - April 2018 Rose Associates Inc., New York, NY
• Responsible for all sales and leasing functions for a lease up building consisting of 667 residential units.
• Maintained an average conversion ratio of 26% for qualified toured prospect to signed leases.
• Closed 98 deals to produce a total of $4,452,490.00 in gross sales for a projection of 26 months.
• Conducting presentations of the building’s amenities and apartments, assisting prospective tenants with the application process, reviewing applications and conducting lease signings. Assistant Property Manager, Owner Occupied Dept. October 2014- May 2017 Rose Associates Inc., New York, NY
Operations
• Responsible for all office and administrative functions of a residential management portfolio of 6 Class A luxury condominiums, cooperation’s, and condos consisting of 3,000+ units
• Prepare bid specifications and negotiate service contracts.
• Report on all Elevator and ECB violations, work closely with Violation Specialist to close out citations
• Manage and process all aged delinquencies and legal collection procedures.
• Conduct and attend monthly Board meetings and Annual Meetings
• Oversee the review process of all apartment renovations
• Perform regular building inspections
Accounting
• Organize and maintain commercial and in-house database systems to monitor projects such as capital expense budgets, alteration projects, membership reports, and financial reporting documents
• Responsible for filing and submitting each property’s proper documents for Annual Tax Abatements to the New York City Department of Finance
• Provide monthly operating report detailing current assessment of facility management performance
• Prepare annual operating budgets for Cooperatives & Condominiums. Client Relations
• Interact directly with Board of Managers to ensure client satisfaction.
• Attend Staff Meetings and coordinate workshops with the Human Resource Department. Leasing Assistant August 2013- October 2014
Milford Management Corp., New York, NY
SKILLS
Language: Fluent in English and Portuguese, Proficient in Spanish Certifications: Property Management Certification, NYREI, New York, NY 10016 License: New York Real Estate, Salesperson License, NYREI, New York, NY 10016 Technical: Microsoft Office Suite, Windows OS and Mac OSX, Citrix Systems, On-Site, MRI System, Yardi, Production, ClickPay, AvidXchange, Building Link, Kingsley, and Alice EDUCATION AND SCHOLARSHIPS
Rutgers, The State University of New Jersey
Bachelor of Arts in Social Work, May 2014