Receptionist

Atiya Nimmi

Dental Office Administrator

Toronto, ON

adi8wo@r.postjobfree.com

# Experienced in office administration

# Have knowledge on dealing with software

# Good computer skills: MS Office (Word, Excel and Outlook) and Internet navigation

# Excellent interpersonal, communication as well as time- management skills

# Highly appreciated for being trustworthy, punctual and accountable

# Able to stay focused, detail oriented, and organized with the company growth in mind

Work Experience:

1.

Dental Receptionist

Main Street Dentistry - Toronto, ON September 2019 to January 2020

Responsibilities:

• Greet patients.

• Register, verify and update patient information into the system

• Handling insurance claims and collecting balances, liaising with labs and vendors • Dealing with bank deposits.

• Managing phone calls, mails, emails, faxes, documents

• Optimizing the appointment schedule by ensuring day is full.

• Doing the day end

• Other day-to-day duties as needed

2.

Dental Hygiene Coordinator

Dental Solutions Toronto - Toronto, ON July 2018 to September 2019

Responsibilities:

• Greeting and checking in all patients

• Answering telephones, checking emails and respond accordingly

• Scheduling & managing the hygiene pool using Abeldent

• Submitting insurance claims on behalf of patient

• Responding accordingly to emails

• Assisting 3 hygienists in periodontal charting

• Patient follow up and helping in treatment coordination

• Doing the day end

• Other day-to-day duties as needed

3.

Dental Receptionist (temporary, full-time)

Cedar Heights Dental - Toronto, ON May 2018 to June 2018

Responsibilities:

• # Scheduling and Recalling patient

. # Coordinating with the hygienist.

• # Responding to phone calls

4.

Dental Receptionist (permanent part-time)

Dr Komal Jain's Dentistry - Toronto, ON April 2017 to April 2018

Responsibilities:

• # Greet patients in a warm and welcoming manner

• # Register, verify and update patient information into the system

• # Handling insurance claims and collecting balances, liaising with labs and vendors

• # Dealing with bank deposits.

• # Managing phone calls, mails, emails, faxes, documents

• # Optimizing the appointment schedule by ensuring day is full

• # Assisting with clerical/bookkeeping duties

• # Chair-side assisting under the dentists’ supervision

• # Maintain a professional and safe reception area

5.

Dental Office Administrator (school placement)

Underhill Dental - Toronto, ON January 2017 to April 2017

Responsibilities:

• # Greeting patients

• # Contacting insurance companies for policy details

• # Confirm upcoming appointments and recalls according to office protocol

• # Maintain a professional reception area

• # Arrange patient charts for next day appointments

• # Maintain a professional reception area

• # Safeguard patient privacy and confidentiality

6.

Dentist

Bangladesh Institute of Health Sciences and Hospital ( Department of Dentistry) - Dhaka April 2007 to April 2013

Dhaka, Bangladesh

Responsibilities:

Practicing general dentistry and managing a wide variety of clerical office duties in support of the institute and own dental office administration for 6 years.

Education

1.Diploma in Dental Office Administration

George Brown College - Toronto, ON

September 2016 to April 2017

2. Certificate in Contact Center Operation

Centennial College - Toronto, ON

May 2016 to August 2016

3. Bachelor of Dental Science in Dentistry

Bangladesh Dental College - Toronto, ON

August 1998 to June 2002

Contact this candidate