Anne-Marlé de Klerk

811**********

C U R R I C U L U M V I T A E

Personal Details

Name: Anne-Marlé

Surname: de Klerk

Marital Status: Single

Gender: Female

Language Proficiency: English (Excellent)

Afrikaans (Excellent)

Nationality: South African

Contact Numbers: 072-***-**** or 074-***-****

Email Address: adi8nm@r.postjobfree.com

Secondary Education

School Attended:

Year:

Subjects Passed:

Hentie Cilliers High School

1999

Afrikaans 1st language (HG)

Engels 2nd language (HG)

Home economics (HG)

Business Economics (HG)

Geography (HG)

Biology (HG)

Grade passed: Grade 10

School Attended:

Year Matriculated:

Abet (Adult Basic Education Training)

2014

Subjects Passed:

Grade Passed:

Afrikaans 1st language (HG)

English 2nd language (HG)

Geography (HG)

Business Economics (HG)

Bible studies (HG)

Tourism (SG)

Grade 12

Computer literacy

Computer literacy: Microsoft Office Packages (Excellent) Galileo Full Reservations

Amadeus Conversion

QuickTrav

Quickdocs

Achievements

Achievements: National Senior Certificate Galileo Full Reservations Certificate Amadeus Conversion First year Bible school - TLC Bible college NQF5 Certificate

Key Skills

Skills: Exceptional listener and communicator who effec- tively conveys information verbally and in writing.

Proven relationship-builder with unsurpassed

interpersonal skills.

Good interpersonal skills

Excellent telephone etiquette

Excellent administrative skills

Strong customer skill and proficient in all office duties

Comprehensive knowledge of MS Word, Excel,

Outlook esc.

Friendly and helpful personality

Follow high professional ethics

Maintain an electronic and hard copy filling System

Coordinate and arrange repairs to office equipment

Effective organizational skills

Resolving administrative problems

Scheduling and delegating administrative tasks

Type approximately 60 wpm

Attention to detail

Punctual and reliable

Can work without supervision

Able to work as part of a team

Excellent written and verbal communication skills

Having a patient outlook

Able to prioritize tasks

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Employment History

Employer: Flight Centre Klerksdorp

Position held: Travel expert

Job responsibilities: Ensure all bookings & reservations are processed accurately.

Building strong relationships with clients.

Up selling relevant add-ons, like, travel

insurance, excursions, etc.

Monitoring bookings throughout the working

day.

Booking car, hotel, domestic and international

air travel

Handling high numbers of incoming calls and

emails from direct customers and travel trade.

Duration: November 2019 – May 2020

Reason for leaving: Retrenched

Employer: Walker Group Head Office

Consist of the following companies:

Walkers Midas Upington

Silverton – Autoboys

4x4 Mega World

Iveco

Walker Industria & Scrapyard

Position held: Stock controller

Job responsibilities: Capturing all invoices on computer for all Walker Group Companies

Maintain strong administration

Promptly attending to emails

Processing stocks claims

Internal and external telephone corresponding

Updating supplier contact details on a regular

basis

Duration: November 2017 – October 2019

Reason for leaving: Relocated

…

Employer: YMC Travel Upington

Position held: Travel consultant

Job responsibilities: Researching travel options & presenting the best deals in terms of requirements.

Ensure all bookings & reservations are

processed accurately.

Responding to all phone inquiries promptly,

courteously and in a friendly manner.

Filing, photocopying and general administrative

duties.

Building strong relationships with clients.

Up selling relevant add-ons, like, insurance,

excursions, currency etc.

Monitoring bookings throughout the working

day.

Negotiating corporate and best rates with

hotels.

Advising on and organizing visas & passports.

Booking car, hotel, domestic and international

air travel

Monitoring competitor activity in order to

maintain the most competitive rates.

Ensuring travel brochures & promotional

literature are displayed prominently. …

Complying with all relevant laws and travel

business legislation.

Handling high numbers of incoming calls and

emails from direct customers and travel trade.

Offering holidays to a wide variety of long-haul luxury destinations, including the Indian Ocean,

Arabian Gulf, Egypt & Africa and Far East.

Working after hours and Sundays when needed

Duration: August 2016 – October 2017

Reason for leaving: Travel agency closed

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References

Name : Hendrik Hansen

Relation : Former Travel Manager – Astra Travel

Phone Number : 083-***-****

Email Address : adi8nm@r.postjobfree.com Name : Estelle Henzen

Relation : Former Travel Manager – YMC Travel

Phone Number : 076-***-****

Email Address : adi8nm@r.postjobfree.com

MOTIVATIONAL LETTER

I would like to propose my candidacy for an admin position. My name is Anne-Marlé (pronounced Anne-Marlie) de Klerk. I am a single young woman, with only my mother as a dependent. I believe in friendly client service and to help the client as fast as possible and satisfy the client's need to the highest level of profession. I believe that when the client walks in, the client is top priority and everything else must wait till the client is satisfied. I have been to the school of hard knocks in my life and learned how to appreciate my job and take care of it.

I am a hardworking person. It is my priority to do my work as neat as possible and as fast as possible. I learn very quickly and get used to new environments real fast. I have got a relative broad knowledge of computers and I can type relatively fast. I am an ambivert person. I am spontaneous but can be an introvert in certain situations.

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