GABRIEL MARY BUKKY

** ****** ******,

ILUPEJU PALMGROVE, LAGOS, NIGERIA.

TELEPHONE:234-802-***-****,081********

E-MAIL: adi8mo@r.postjobfree.com/adi8mo@r.postjobfree.com

PERSONAL PROFILE

A result driven graduate of Banking and Finance with years’ of experience in banking, Customer Relations and administrative support; Remarkable abilities in working as a team and great adaptability to any enterprise environment. Looking to obtain a challenging position thereby enhancing growth in the company’s organizational value and contributing to the achievement of its corporate goals.

OBJECTIVE

To work in a reputable organization that is result oriented, thrives on excellence and where there is equal opportunity for career development.

Great team-working skills and ability to see other people’s point of view

Time Management skills

A desire and willingness to develop a career.

Ability to work under pressure

Ability to meet deadlines and juggle multiple priorities with right attitude

The self-motivation to get things done.

PERSONAL DATA

SEX: Female

STATE OF ORIGIN: Ekiti State

DATE OF BIRTH: 24th December 1983

MARITAL STATUS: Married

Dec 2015-to date SAFETRUST MORTGAGE BANK LIMITED LAGOS, NIGERIA

Designation: Cash/Clearing Officer

Key Roles:

Disburse cash in accordance with teller’s request.

Post entries of daily transactions from the voucher.

Take custody of the bank’s cash and cheque lodgment register.

Open and book fixed deposit in favour of customers at an agreed rate and tenor.

Terminate fixed deposit at maturity/prematurely in favour of customer.

Prepare NFIU(Nigeria Financial Intelligent Unit) report and other reports as requested

Asset placement

Account relationship management & reconciliations

FUNDS TRANSFER

Processing of outward and inward cheques

RTGS Funds transfer, NIBBS and NEFT Transfer

Monthly remittances (FIRS and LSIR)

June 2014-Dec 2015. SAFETRUST SAVINGS AND LOANS LTD LAGOS, NIGERIA

Designation: Customer Service Officer

Key Roles:

Attending to customers request and enquiry efficiently

Account opening, documentation review, Account reactivation & Customer’s Account file management

Cheque booklets management & Debit card issuance & Management

Good Product knowledge to educate and advice customers

Giving account balance and ensuring accuracy to avoid fraudulent activities

Monthly reconciliation

Presenting appropriate company products and service offering

Establishing & managing a conductive business environment customers

Issuance of banker’s confirmation, reference letter and letter of Non indebtedness

Managing of customer care telephones lines and ensure key customer memorable events are promptly acknowledged

Provide feedback to the organization on customer’s needs.

May 2010- June 2014 SAFETRUST SAVINGS AND LOANS LTD LAGOS, NIGERIA

Designation: Tellering

Key Roles:

Payment of cash to customers with cashier limit

Confirmation of customer balancing

Accounting balancing at the end of each day transaction

Honouring cash vouchers for internal transaction

Enhanced sense of satisfaction and delivery of excellent service

Reduced customer waiting/turnaround time

Increased turnover/income generation

Reviews details on instrument such as date, amount in words and figures, signature, account name and number and cheque details vis-à-vis cheque control number and UV light.

Cash received and payment to customer’s

Identifies the payee based on clear guidelines on acceptable ID card

Transaction batch review and call-over

Ensuring that customer’s observes the counting of cash at the point of payment or deposit

Recording the cash analysis on the reverse side of the instrument or on the deposit slip for acknowledgement by the payee/depositor

April 2008 May 2010 SAFETRUST SAVINGS AND LOANS LTD LAGOS, NIGERIA

Designation: Admin Officer

Key Roles:

Receiving and making calls

Attending to customers

Dispatching of in-coming and out-going letters

Obtaining and filing of document for new/old clients

Attending to problems and seeing to the general satisfaction of customers

Handling of fuel cards in conjunction with Head Driver

Typing of cheques for payment

Filing of document

Purchasing and maintaining record of use of stationery

Reporting of faulty equipment

Payment of bills (TELEPHONE, PHCN, LAWMA, SECURITY GUARDS)

EDUCATION

2010 HIGHER NATIONAL DIPLOMA/BANKING & FINANCE LAGOS, NIGERIA

Lagos State Polytechnic, Lagos

2007 ODINARY NATIONAL DIPLOMA/ BANKING & FINANCE LAGOS, NIGERIA Lagos State Polytechnic, Lagos

2002 ILUPEJU COLLEGE LIUPEJU LAGOS, NIGERIA

The West African Senior Secondary School Certificate.

1996 FIRST SCHOOL LEAVING CERTIFICATE. LAGOS, NIIGERIA

Kosy Bethel Primary School, Ilupeju Lagos

TRAINING

May 2014 IMPACT TRAINING & MANAGEMENT CONSULTING

Business Development Strategies

September 2013 BRILLIANT PERFORMANCE SOLUTION

Delivering an Effective Cashiering & Tellering Programme for Improved Bank

June 2011 BRILLIANT PERFORMANCE SOLUTION

Customer Relationship Management

Oct 2010 FIRST COUNTRY ADVISORS

Banking Operations Course

Apr 2009 SKILLS DYNAMICS SERVICES LTD

Personal Effectiveness and Time Management.

LANGUAGES

English and Yoruba

REFEREES

Promptly furnish upon request

Contact this candidate