CURRICULUM VITAE

PURITY NYAMBURA CHEGE

Mobile#055-*******

E-mail: adi8j0@r.postjobfree.com

PERSONAL INFORMATION

Name : Purity Nyambura Chege

Nationality : Kenyan

Gender : Female

Marital Status : Single

Visa Status : Visit Visa

CAREER OBJECTIVES

Seeking a responsible job with an opportunity for professional challenges so I can obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals and to solve problems in an effective/creative manner in a challenging position.

WORK EXPERIENCE: HILTON DUBAI THE WALK

NOV 6 2019 TO 6th April 2020

POSITION : WAITRESS

Responsibilities;

Welcoming and receiving guests.

Inform customers of daily specials.

Active in removing dishes and glasses from tables or counters and taking them to kitchen for cleaning.

Preparing and serving Special dishes at tables as required and stocking service areas with supplies such as drinks and food

Tale accurate food and drink orders, using a POS ordering software, order slip or by memorization

Responsible for ensuring that all tables and chairs are clean as per standards.

Ensures high standard of sanitation and hygiene in the restaurant.

Attends necessary training sessions whether within or outside of normal schedule working hours.

Ensures that the operating equipment and general supplies for the restaurant are maintained

Maintains a level of confidentiality of guest information and restaurant business details.

Ensures that all guests are welcomed, seated and thanked on departure.

Advices and recommends food & beverage choices to guests, up-selling and increasing revenues.

Makes sure that the highest quality standards of operation in accordance with restaurant service procedures.

To make sure the guest were satisfied and well-taken care off

2016 OCT – 2019 OCT : HOTBRANDS INTERNATIONAL(HARU ROBATAYAKI RESTAURANT)

Designation : WAITRESS

Responsibilities;

Welcome customer when they enter to the hotel and escort them to the table.

Giving guest menu once they are seated and providing details information about the ingredients and the special of the day/ monthly special

Taking the order of food and drinks using a POS machine

Serving the drinks and the food as soon as possible not to sever hot dishes cold

Adhere to timing standards for products and services

Look for ways to consolidate service and increase table turns

Serve the Guest in an accommodating manner

Must know all food liquor, beer, wine and retail offered

Apply positive suggestive sales approach to guide Guests

Pre-bus tables; maintain table cleanliness, bus tables

Take customer orders at their rooms

Receive payments and present change to customers

Function as the host/hostess of the restaurant

Make reservations for customers

Appeal to impatient or irritated customers, especially during rush hours

Manage the register, including all credit card and cash operations

Ensure a balance of the register at the end of the shift or working period

EDUCATION BACKGROUND

JODAN COLLEGE OF HOSPITALITY: 2013-2015

-Attained a diploma in Hotel and Catering and Management

MUTHURWA GIRLS SECONDARY SCHOOL: 2009-2012

-Kenya Certificate of Secondary Education

HOBBIES:

Travelling

Reading,

Sports

Making Friends

REFERENCE:

AVAILABLE ON REQUEST.

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