Josephine Wong
Chicago, IL *****
adi8i4@r.postjobfree.com
To secure a position in a growth-oriented organization utilizing the skills and experience I have attained. Experienced and detailed oriented, office assistant, possessing strong organizational skills, customer service, and communication skills.
Work Experience
Marketing Specialist/Graphic Designer
88 Marketplace - Chicago, IL
June 2020 to Present
• Utilized multiple software applications including Adobe Illustrator, Photoshop, and Indesign to design marketing posts, promotional materials, and website components.
• Curate effective content to communicate brand messages, announcements, and newsletters in fresh, innovative ways.
• Collaborated with 4-person creative team of graphic designers, photographers, and copy writers to organize and develop large-scale projects for the company's brand identity, marketing goals, and budget and time guidelines.
• Concepted and designed logos, websites, infographics, social media campaigns, and online advertisements and banners to support the company's brand objectives.
• Carefully create, edit, and proofread background labels and sales materials prior to printing.
• Adhered to brand specific language and guidelines to complete projects under strict deadlines. Marketing Coordinator
Northeastern Illinois University - Chicago, IL
May 2018 to May 2019
• Create and edit marketing content through school's website.
• Generate and design templates, implement direct email marketing campaigns with Mailchimp, proofread, and compile emails.
• Research new email marketing trends and key opportunities for innovation and growth.
• Manage and develop engaging social media content through Facebook, Twitter, Instagram, and etc.
• Collaborate with the marketing team to develop creative ideas and execute marketing strategies to increase our student base.
• Analyze and monitor web traffic and student engagement metrics using Google Analytics.
• Manage blog posts, articles, and social media posts to help create other forms of content using infographics and videos.
• Provide support to the marketing team with calendar planning and strategy development. Manager's Assistant
The Fresh Market - Wilmette, IL
December 2017 to October 2018
• Maintain visual presentation standards that are consistent with the store.
• Demonstrate effective written and verbal communications skills.
• Develop proficiency in all operational policies and procedures.
• Process timely completion of all tasks assigned or delegated by store manager.
• Collaborate with serving staff and participated in team-building trainings.
• Perform multi-tasking capabilities and enhanced interpersonal skills.
• Assist team leaders and sales managers in logistics prior to events. Office Clerical Assistant
South East Asia Center - Chicago, IL
June 2017 to August 2017
• Perform data entry tasks and consistently kept database up to date.
• Assist office manager in filing, archiving, and routing of important documents.
• Process applications in a timely manner for the low income energy assistance program.
• Correspond with customer inquiries in a timely manner via phone and email.
• Handle other duties, meetings, and projects as assigned by management. Education
Bachelor's in Marketing
Northeastern Illinois University - Chicago, IL
August 2019
Associate of Arts in Marketing
Oakton Community College - Des Plaines, IL
December 2016
Skills
• Digital Marketing
• Social Media
• Email Marketing
• Photoshop
• Accounting
• Google Analytics
• WordPress
• Blogging
• Social Media Management
• Search Engine Optimization (SEO)
• HTML
• CSS
• Adobe Illustrator
• Adobe InDesign
• Branding
• Content Creation
• Web Development
• Graphic Design
• Hootsuite
• Adobe Photoshop
Certifications and Licenses
Google Analytics
December 2023
Additional Information
SKILLS:
Proficient in major social media platforms: Facebook, Twitter, Instagram, LinkedIn. Familiar with Hootsuite, Mailchimp, and other marketing tools. Familiar with E-mail Marketing and E-Commerce.
Familiar with WordPress.
Proficient in Sales and Communications.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Google Suite. Type over 70 wpm. Language: English, Fluent in Cantonese.