Sales Representative English Teacher
Resume:
James K. Davidson Jr.
Austin, TX
adi8gb@r.postjobfree.com
OBJECTIVE: To obtain a position using the skills and knowledge for leadership and for coordinating
SUMMARY OF QUALIFICATIONS
Can speak both Korean and English.
Superior performance award for past 9 years in Information Management Office and Network Operation Center.
At least four years work experience with 5 years experience performing network administration in a Microsoft Active Directory environment and supervisor role.
Able to make good and sound decisions under stressful situations or spare of the moment decisions
5 years of teaching experience with Pre-K and Kindergarten kids
Taught at 7 different schools with a variety of different types of children
5 years as the manager (Head English Teacher) over multiple English teachers and schools
5 successful years as the sales representative for the school ensuring that new customers were coming each year.
5 years working as the scheduling coordinator for Apex Technology Management company managing the Network Operations Center
PROFESSIONAL EXPERIENCE
2006 – July 2008
U.S. Army Information Technology Specialist
Network Operations Center
Supervised five personnel. In charge of the daily work schedule and training for junior personnel.
Maintained government secure and un-secure switches and networks. Received extensive hands on training with switches and routers.
Maintained the communications architecture for all Intelligence personnel in South Korea. Center for information management and insured that email accounts were properly maintained.
Maintained the network security and monitored violations making sure that the network had no vulnerabilities.
Proficient in using Microsoft Office, Windows Vista, Active Directory, Dameware Utilities, and most Microsoft software.
Extensive experience in diagnosing and repairing computer problems from hardware and software.
Provide primary first-level support to Inspire users, including remote users.
Planned and installed new military computer systems and servers.
Maintained IT equipment inventory database. Monitored and upgraded existing IT equipment per the company’s documented upgrade schedule.
Created, changed and removed Active Directory user accounts, security groups and distribution lists as requested.
Documented open and resolved trouble tickets in the help desk system.
Investigated hardware problems and performed system hardware and communication repairs.
Provided assistance to other IT staff on projects as needed.
Maintained printing infrastructure including all printing devices and drivers. Acquired a thorough knowledge of the existing printer infrastructure and copier/printer features.
Prepared offsite backup storage shipments and changed backup media as requested.
Provided assistance with phone and voicemail systems including creating new user accounts, phone additions, changes and deletions.
Set up IT equipment in offices for new and moving users.
2003 – 2006
U.S. Army Information Technology Specialist
532nd Military Intelligence Brigade Information Management Office
Supervised the Information Management Office, maintaining accountability for $12 million dollars of highly sensitive computer equipment in Pyongtaek, South Korea.
Responsible for the relocation of two Brigades into new facilities, setting up their network and ensuring they were able to connect to the domain with only two other personnel.
Provided leadership, instruction, and supervision for 7 personnel – efforts resulted in a 10% increase in promotions and improved work output.
Proven ability to communicate effectively in diverse environments.
2009-2013
Kids Land Sales / Manager/ Teacher
Head English teacher in Pyongtaek, Korea for 5 years teaching basic conversational and grammatical English to children ages 2- 6
In depth training with the text books that we were using and being fully certified.
Taught and was in charge of the curriculum at 7 different schools
As the manager I was in charge of taking care of other teachers needs and concerns.
Taught not only children but as well multiple teachers that were under me to be proficient in their job.
Making sure all other teachers were trained and up to par with the job they were performing.
Was in charge for making ideas for advertising to draw new customers to our school
The school was number one in the area of Anjungri, Korea
2014
Bankers Life and Casualty
Arizona State Insurance Licensed Agent
Completed NASV training
2015- Present
Apex Technology Management (Scheduling Coordinator)
I am currently the scheduling coordinator for the Network Operations Center here at Apex
I coordinate projects and planning for 15 different technicians that work with me.
I plan out and schedule the days and tickets that each technician work each day. Ensuring that the techs have sufficient time and resources to complete their tasks in a quick and proficient manner
I coordinate projects with clients providing technology solutions that will help better their businesses
I ensure that techs are properly trained and equipped to complete each task.
Hit our daily and monthly quota leading our team into success
EDUCATION
Seoul American High School 2003
Cochise Community College 2002
UNIX System Administrator certificate (3.0 GPA)
U.S Army e-Learning 2006
(Certificate: Presenting and distributing reports with Crystal Reports 10 & 11)
EWAS Certification 2012
(Certificate: Teaching and learning EWAS book)
Connectwise Certified 2016
Leadership training 2018
Management training 2019
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