DAVID KREIMER
Sykesville, Maryland 21784
Home Phone: 443-***-****
Cell Phone: 443-***-****
adi8dk@r.postjobfree.com
QUALIFICATION SUMMARY
Strategic Planning/Analysis
Program Management
Team Leadership
Product Management
Performance Standards
Emergency Operations
Policy Analysis
Supply Chain Analysis
Dispatch Service Coordinator: Toyota Material Handling NE December 2015-Present
Maintain the service technician schedules. Dispatches technicians as service calls are completed.
Schedule technician return trips with customers to complete jobs after arrival of parts.
Maintain on call schedule for service technician and after hours service procedures.
Schedules service calls with customers, enters service calls, and generates call debriefing with technicians daily.
Maintain customer database, ensuring complete, accurate, and updated entry of information.
Respond to customer inquiries regarding company schedule and requested lead times, equipment service, and service invoicing, and general inquiries.
Respond to service technician requests both by online and phone.
Respond to customer appointment requests both by email and phone.
Follow up and schedule preventive maintenance service appointments.
Review completed service work orders for accuracy.
Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
Communicate with clients and inspectors/inspections departments to schedule permit inspections, and ensure all permits are closed properly in a timely fashion.
Update and disburse the renovation schedule to subcontractors, and communicate these dates with remodel clients.
Corporate Procurement Specialist (Buyer): LifeBridge Health Aug 2007-Dec 2015
Responsible for all corporate purchasing for the departments of; Peri-Operative Services, Emergency, Cardiac Cauterization, Medical Surgical, Radiology, and Stock for the Distribution Centers. LifeBridge Health is third largest regional healthcare network located within the metropolitan Baltimore area and adjacent counties comprised of four primary facilities (3 hospitals and a geriatric nursing home along with twenty two affiliate physician practice offices).
Coordinates all invoice validation and payment with Accounts Payable for accuracy and ensuring prompt payment within defined contract payment terms. Reduced the “days outstanding” average from to an average of sixty days for implants to fewer than thirty days.
Conducts semi-annual physical inventory for all perpetual inventory locations within the four facility health network. These include Central Distribution, Peri-Operative Services, Emergency Department and Central Sterile Services.
Annually establishes cost savings targets with the purchasing manager for the fiscal year. Identifies opportunities to reduce supply expense and services costs for the system.
Value Analysis Committee Workgroup Member, Identified and reviewed product and process recommendations for LifeBridge Health and advises VAC members on product and savings opportunities. Conduct analytic validation and documentation to support positions.
Transportation/Logistics Dispatch: Eastern/GPS Roadlink USA Apr 2002-Aug 2007
Eastern/GPS is a global leader in intermodal logistics transportation and is one of the largest intermodal firms positioned on the eastern United States. The Baltimore, MD hub employees more than 132 driver operators dispatched from the two terminals located in Baltimore, MD and Harrisburg, PA. This position was responsible for the daily coordination and collaboration of freight routing to service the eastern seaboard.
Responsible for a developing the daily transportation plan, routing assignments, maintaining DOT/HAZMAT regulatory compliance.
Coordinates shipping and receiving appointments for all commodities with customers and executive management of Eastern/GPS.
Ensured accurate forecasts, routes and driver statistics are recorded and input into the transportation logistics software application. Generated monthly status reports for executive management.
Assistant Traffic Supervisor: Genco Distribution Systems Mar 2001-Apr 2002
GENCO Supply Chain Solutions is North America’s second largest and a Global Top 50 third-party logistics provider and the recognized leader in reverse logistics. The company provides a complete range of supply chain solutions, including contract logistics, transportation logistics, parcel negotiation and contracts, pharmaceutical services, government solution and technology solutions. GENCO Supply Chain Solutions' customer-centric focus, commitment to value and an industry best customer experience, the company established long-term relationships with a broad range of customers.
Supervised thirteen personnel in the areas of administration, transportation/logistics operations and field services.
Coordinated and monitored all inbound receiving through physical acceptance and automated receipt entry for a wide variety of sales merchandise inventoried valued of $10,000,000
Prepared, organized and scheduled all outbound freight shipments ensuring warehouse and distribution departments loaded and documented all contents within the bill of lading.
Trans Op Specialist: Chesapeake Distribution Svcs. Sept 1999-Mar 2001
Responsible for connecting freight trailers to tractors bound for distribution, establishing the driver route schedule, and maintenance operations of the Columbia, MD facility.
Administrative Assistant: H.R. Nicholson Company Oct 1998-Sept 1999
Responsible for the duties of: Accounts Payable, Procurement, Customer Service and Distribution. Typing and MS Office skills required.
Manager, Sears Portrait Studio: Sears and Roebuck Company Aug 1997-July 1998
Managed an independent portrait studio with ten employees. Responsibilities include: staff scheduling, training, daily accounts receivable/payable and customer service.
Quality Assurance Technician: GATX Logistics May 1994-July 1997
Responsible for all inbound and outbound distribution packaging. Verified and validated all inbound and outbound receipts/shipments prior to release for delivery. Maintained a greater than 99 percent accuracy rating.
EDUCATION
Emergency Medical Technician (Basic), MD Fire and Rescue Inst. Dec 2004
All State Career Trucking, Baltimore, MD October 2000
Glen Burnie High School. Glen Burnie, MD May 1994
PROFESSIONAL/CIVIC ASSOCIATIONS
Maryland Society for Hospital Materials Managers (MSHMM) - 2009
Sykesville Freedom District Volunteer Fire Department - 2004
Active Volunteer Firefighter/EMT
Board of Directors- Jan 2006-Dec 2008
Chairman, Fund Raising Committee 2006
Vice President – Jan 2009 – December 2015
President – Jan 2016 - Present