Resume Tanmay Shaha

Mobile: +1-250-***-**** E-Mail: adi8be@r.postjobfree.com

Professional Profile

** ***** ** ********** ** Industrial Sales, Application Engineering and Business Development, 7 years in a leadership position. Worked 2 years as Production Manager and 1 year in retail as Operations supervisor

Bachelor of Engineering (Production), PG Diploma in Marketing Management and Master of Global Management

Experienced with various industrial consumable products in different territories, handled direct customers, appointed and managed distributors.

Key Skills include: Team Management, Relationship Building, Negotiations, Convincing, Strategizing & Interpersonal Communication, Key Account Management, Territory Management, Presentation skills, Kaizen and distribution management

Demonstrated record of achieving or exceeding targets and driving profitable growth

Displayed professional approach & undertook extensive travelling

Recent Accolades

Winner of Entrance Award at Royal Roads University, Victoria

Elected as Cohort Representative twice during MGM at RRU

Volunteered for Here Magazine at EOE in Apr. 2019, HereTalks in Jun. 2019 and Welcome day in Jan. 2020

Volunteered at Lakewood Elementary School for teaching cooking to Kindergarten kids in 2019

Participant of Talent show at International Showcase at RRU in Jan. 2019 and Jan. 2020

Career Contour

Supervisor at Staples, Victoria, Canada From Jan’20

Staples is Canada’s no.1 office supply retail chain with more than 300 stores and 15,000+ employees in Canada.

Role:

Supervise the store operations as well as train, coach, and develop a team of associates.

Key holder responsibility and accountability for the efficient operation of the shift

Plan, organize and prioritize product restocking to shelves, maintaining plan-o-grams, setting up promotional planners, carrying out price changes, installing advertisements, building displays, and managing inventory.

Responsible for maintaining established company standards for store appearance, presentation, and condition.

Ensure that the store is merchandised to maximize sales, organized, and ready for operation for the next day. It resulted in making up the lost sales during pandemic and achieving the highest sales in Canada for September.

Communication with the management about the efficiency of the operations and passing on the changes, new announcements, policies, and standards to the associates.

Key skills: Independently working, quick decision making, delegation, impactful communication, prioritization

Accolades:

The only supervisor selected for helping another struggling store to bring it to the transformation standard.

Won a $50 gift card for accumulating the highest Nudge points in the district.

Cook (Part time) at Denny’s, Colwood, BC, Canada Feb’19 - Feb’20

Denny’s is an American table service diner-style restaurant chain with over 17000 restaurants worldwide.

Role:

Cooking, Preparing, Refilling and cleaning were the main duties

Key skills: Time-bound working, precision, pace, teamwork, hygiene, planning, undertaking complex operations, customization, Agility

Teamwork - Successfully serve the food to the customers while coordinating with fellow cooks, servers, managers and suppliers.

Troubleshooting - To handle customer complaints and aim for customer delight. Also, manage for short supplies and stock-outs.

Communication skills - To understand customer requirements and delivering exactly as per the specs.

Familiarized with the Canadian work environment, culture, cuisine, food safety standards.

Flexibility - To run-in for busy hours and absenteeism. To work in different roles to make up for short resources. To stay-out for slow hours. Customization of food for most of the orders.

Project Leader & Sr. Area Sales Manager at Klüber Lubrication, Pune, India Sept’11 – Dec’18

Klueber is world no.1 in Specialty Lubricants Company and part of 9 billion Euros Freudenberg Group originated in Germany having 40,000 employees worldwide.

Role:

Worked as Project Leader for Tire business pan India, formulated sales strategy and coordinated intercompany team.

Oversaw Sales in General Industry & OEMs in Western India to Direct accounts (B2C) and Distributors (B2B).

Carried out Business Development in Wind Energy Segment pan India and represented India at Global Action Team.

Motivated team of application engineers to carry out sales projects at Tire making companies, Wind Turbine - OEMs, Operators & Service providers.

Application engineering and problem-solving on manufacturing lines of Food products, Pharmaceuticals, Machine Tools, Gearboxes, Textiles, Compressors, Valves, Filters, Generators, Pumps, Power tools, Film stretching, Filling machines, Glass bottles, Semiconductors, Switchgears, Homogenizers, Home appliances and so on.

Undertook ‘Asset support Audits’, Value case studies, Lubrication chart recommendations, Trainings, Lubricant optimization projects and Energy Efficiency projects on the shop floor of various product and process manufacturers

Responsible for P&L of territory

Detailed understanding of production processes and proving out on manufacturing lines of Dairies, Sugar, chocolates, wind turbines, textile looms, industrial automation lines, EDM, CNC, VMC, mechanical seals, refrigerators, dynamometers, elevators, boilers, paper, Coca-Cola, cigarettes, printing machines, vaccines, gears, capacitors, wines, etc.

Accolades:

Awarded Sales Hero for April 2018 amongst all the verticals.

Grabbed 2nd prize for best Value Case Study creation & presentation in 2017.

Runner up for ‘Best Price Increase Achievement’ for the year 2017.

Awarded for ‘Making a difference’ for business development in the Sugar segment in 2016.

Bagged 3rd prize for best Value Case Study creation & presentation in 2015.

Represented India at Global Wind Meeting 2014 at Weinheim, Germany.

Only salesperson selected as ‘Power user’ for CRM implementation in 2013 & trained in Germany.

Got the ‘Star Award’ for the highest business development in India in 2012.

Selected for overseas training at Asia Pacific headquarters in Shanghai, China in 2012.

Sr. Application Engineer at Henkel Adhesive Technologies, Pune, India Aug ’07 – Sept’11

Henkel with flagship brand, Loctite is the largest manufacturer of industrial adhesives & sealants. This German Group is a leader in sales globally as well as in India. It has presence in 128 countries, 50K employee

Role:

Handled 2 divisions: General Industry OEM business and additionally MRO business in last one year.

Administered Business development through Project Management life cycle: Initiate, monitor, advance, closing & realization.

Achieved Sales through Trials & Cost-saving proposals, Troubleshooting & Technical support.

Exercised Value selling through Seminars, Trainings, Presentations, Demos, Plant surveys & Process audits.

Worked closely on the shop floors of foundries and companies manufacturing textiles, cranes, laboratory instruments, construction machinery, ECBs, hermetic compressors, electric switches, FRP components, medicines, earthmovers to name a few.

Responsible for target setting of distributors and ‘profit & loss’ of the sales area

Handled a team of Distributor sales engineers - appointment, training, on job coaching & monitoring.

Carried out Key account management, Application engineering & Distribution management.

Performed MRO: Surface engineering solutions for Industrial repair & proactive maintenance.

Contributed as Member of Market direction team for Mold release agent product group.

Undertook manufacturing process up-gradations on shop floors of engineering units by replacing traditional welding, gasketing, soldering techniques with adhesives.

Accolades:

Winner of Best cost-benefit proposal competition with business project won in Asia-pacific in 2011.

Best performance of CRM database usage in Asia-Pacific for Apr 2009.

Stood 2nd in sales of Anaerobic products all over India for the year 2008.

Won Asia-Pacific Presentation Contest in 2008 & again only for Central India region in 2010.

Adjudged the team as the ‘Best OEM Team’ of the year in India in 2007.

Sr. Sales & Application Engineer at TaeguTec India Ltd, India Oct ’03 - Aug ’07

TaeguTec, Bangalore is a South Korea-based complete solution provider in cutting tools. It is a member of the IMC group which is part of Berkshire Hathaway, USA and ranked 13th in Fortune500 companies.

Role:

Sales, Application Engineering and Channel Sales Management.

Led a team of dealer sales engineers to achieve the sales target and coordinated with the Supply chain.

Worked on production line machines to prove out turning, milling, drilling, boring tool holders and inserts.

Developed direct key customers (OEMs), done troubleshooting and collection of receivables (payments and statutory forms).

Consultations with automotive parts machining companies for setting up optimum parameters like speed, feed, depth of cut to achieve desired geometry and surface finish with minimum cost.

Acted as Member of a cross-functional team that handles End-2-End Projects for complete tooling-up proposals.

Conducted Market surveys at various levels.

Accolades:

Selected for overseas training at world headquarters in Korea in 2007.

Stood 1st in Annual Sales Performance in Product Category for 2 successive years in 2005 & 2006.

Ranked 1st in Stockiest Business all over India for the year 2006.

Ranked 2nd in Annual Sales Performance all over India for the year 2006.

Ranked 4th in Annual Sales Performance all over India for the year 2005.

Graduate Trainee Engineer at Cummins India ltd, Pune, India Aug 2000 – Aug ’01

Cummins, Pune, a QS-9000 company manufacturing Diesel engines & Gensets is 100% subsidiary of Cummins Inc. USA spread in 190 countries and sales of 11 billion dollars.

Role:

Worked as Line Manager to manufacture injector, fuel pump, hydraulic governor and turbocharger parts.

Supervised for assembling these vital parts of a diesel engine.

Managed the 3 critical resources viz. man, material & machine.

Accolades:

The only trainee engineer selected to the Kaizen Implementation pilot team at Cummins in 2001.

Scholastics

Master of Global Management from Royal Roads University, Victoria, Canada 2020

Post-Graduation Diploma in Marketing Management (PGDMM)

from Symbiosis Institute of Business Management, Pune, India (Part Time) 2007

B.E (Production) from Walchand Institute of Technology, Solapur, India 2000

H.S.C. (12th) from The New College, Kolhapur, India 1996

S.S.C. (10th) from Private High school, Kolhapur, India 1994

Trainings

Fundamentals of Leadership at Klueber 2018

Basic Lab on Human Process by ISABS National event at Klueber 2016

Everything DiSC Sales by oti-SDC consulting, Singapore at Henkel 2010

Selling Value at Henkel 2010

Loctite Manufacturing Excellence Program & Henkel Sales Model 2008

Selling in Competitive Environment by Mercuri International at TaeguTec 2006

Seven Habits of Highly Effective People designed by Stephen Covey at Cummins 2001

Common Approach For Continuous Improvement at Cummins 2001

Management Development Program at CDS&S, Pune 2000

Seminars delivered

At Walchand College of Engineering, Sangli for Faculty development program 2013

Brand management of Kingfisher Airlines at SIBM, Pune 2007

Advertising of Hero Honda Motors at SIBM, Pune 2006

Ceramics in I.C. Engines at WIT, Solapur 1999

Project

Design and Manufacture LPG water heater in Final year at WIT Solapur 2000

Internships

Organization: Cummins India Ltd., Pune Duration: 1 month (May’99 – Jun’99)

Organization: Menon Pistons Ltd., Kolhapur Duration: 15 Days (Dec ’98)

IT Skills

CAD CATIA V5 R10, Unigraphics NX-CAM.

Interests

Playing Tabla, acting, reading, listening music. Sports: Cricket, table tennis, volleyball & chess.

Special Achievements

Worked as the CULTURAL SECRETARY of the college in 1999-2000.

Performed Tabla on ALL INDIA RADIO in 1996.

Extra-Curricular Activities & Volunteering

Chief coordinator of team which won general championship JALLOSH-99: Intercollege youth festival at Solapur.

Won 1st prize in one act play at district level youth festival held by Shivaji University in 1998.

In charge of Utsav-2000, the mega cultural program of our college.

Delivered as Committee member of WITNESS, the annual college magazine for all the 4 years.

Participated in state level one act play competition held in 1998.

Acted as Coordinator of the blood donation camp in the college for 2 years.

Worked as Chairman of Atul Nagar cooperative Housing Society for 2017-2018.

Worked as President of Atul Nagar Mitr Mandal, Pune in 2007 to carry out cultural programs.

Worked as Secretary of Atul Nagar Housing Society in 2009, 2010 & 2011.

Rotary Club of Pune Gandhibhavan: Chairperson of Rotary Community Corps in 10-11, Chairperson of Interact in 11-12, Public Image Director in 12-13, IT Officer in 13-14, Membership Director in 14-15.

Personal Details

Permanent Address : 1732 Kenmore Road Victoria, BC, Canada V8N 2E7

Date of Birth : 27th June 1979 Languages Known : English, Hindi, Marathi & Gujarati

Memberships : Rotary International, I.S.T.E., SPIC MACAY, N.S.S., InterNations

Profile URL : www.linkedin.com/in/tanmay-shaha-global-manager

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